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Recommended Resource – The Accountable Organization
The Accountable Organization: Reclaiming Integrity, Restoring Trust
by John Marchica
About the Reference
The Accountable Organization: Reclaiming Integrity, Restoring Trust by John Marchica illustrates how executives and managers can build a corporate culture based on integrity, accountability, and trust. Mr. Marchica provides practical methods for building a principled organizational culture through planning, communication, leadership, conflict resolution, and risk taking.
Benefits of Using this Reference
Highly accountable organizations realize several strategic advantages, including the ability to attract and retain the best talent and to more readily recognize and seize upon emerging business opportunities, because of their more engaging and productive work environment. While these rewards are substantial, many executives and managers will not embark on the journey of creating an accountable organization because attaining and maintaining high levels of accountability is extremely difficult.
StrategyDriven contributors believe there exists an interrelationship between an organization’s strategic planning and tactical execution and its level of accountability. We like The Accountable Organization because it illustrates this relationship and provides methods for leveraging planning and execution to build a culture of accountability. Many of the best practice recommendations found on the StrategyDriven website elaborate on the actions recommended in The Accountable Organization; making this book a StrategyDriven recommended read.
Executives and managers maximize their company’s value when they focus the efforts of the entire workforce on the organization’s prioritized mission goals and supporting objectives. Some executives and managers, by making the mission measurable, prioritizing those measures, and sharing accountability for identifying and executing the most value adding initiatives, ensure their workforce focuses on those activities that maximize the organization’s overall value. In other organizations, planning and/or execution shortfalls allow the pursuit of initiatives that do not optimally support mission achievement; diminishing the organization’s value creation capacity. While many factors result in misaligned focus at all levels of the organization, one in particular, the failure to align the organization’s programs, budgets, and procedures to the mission’s prioritized goals and supporting objectives is the most devastating.
Evaluation control programs must be credible in order to add meaningful value to the organization. Credibility is built not only by the quality of the data collected but also by the method by which it is collected, how it is combined, and how it is interpreted to create useful information in support of decision-making.
A picture comprised of only one color is not a picture at all; rather, it is simply a field of color. Likewise, a single performance indicator cannot paint a picture of performance.
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