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StrategyDriven Podcast Special Edition 21c – An Interview with Duane Sparks, author of Questions: The Answer to Sales

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 21c – An Interview with Duane Sparks, author of Questions: The Answer to Sales explores how asking questions enables salespeople to better understand their client’s needs and align their product or service offerings to fulfill those needs; establishing the salesperson as a value-adding consultant rather than a commodity seller. During our discussion, Duane Sparks, author of Questions: The Answer to Sales and Chairman and Founder of The Sales Board, shares with us his insights and illustrative examples regarding:

  • why questions are important to building client trust and engagement
  • what gives salespeople the right to ask clients probing questions
  • avoiding the trap of immediately delivering a sales pitch
  • formulating The Best Questions
  • structuring questions so to convey a deep understanding of business and industry issues

Additional Information

In addition to the invaluable selling skills insight Duane shares in Questions: The Answer to Sales and this special edition podcast, please visit his company’s Sales Training or Sales Management site. To discover why this selling skill is so effective at maximizing sales productivity, purchase Duane’s book: Questions: The Answer to Sales.

Complimenting Questions: The Answer to Sales, are Duane’s four other books on the consultative sales process including:


Read a Summary of the above Sales Books.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Duane Sparks, author of Questions: The Answer to Sales, is Chairman and Founder of The Sales Board, a Minneapolis-based strategic sales training company that has trained and certified more than 350,000 salespeople in more than 3,000 groups in the system and skills of Action Selling. He has written five sales books, personally facilitated more than 300 Action Selling training sessions and continues to engage in the business and art of the strategic sales process. Read Duane’s full biography and the history of Action Selling Sales Management Training.

Resource Management Best Practice 4 – Ongoing Assessment of the Market Availability of Strategic Resources

Market changes can make once plentiful resources scarce. The recent retirement eligibility of Baby Boomer generation workers and the relatively small size of the follow-on Generation X workforce represents one example of a market change that is creating a shortage of experienced workers in many industries. While this change could be readily anticipated, others such as government sponsored large scale infrastructure projects which consume significant quantities of materials, heavy equipment, and personnel are less predictable. Thus, it is important for organizations to identify needed strategic resources and assess their market availability on an ongoing basis.


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Additional Resources

Trade associations and industry groups are often a good source of refined information regarding resource availability. Many provide Congressional testimony and make other public presentations; making this valuable information publicly available. Remember, other industries competing for like resources may be supported by similar organizations providing a view on these resources also. Consider these data sources especially if no industry specific studies are available.

Absent this refined information, a wealth of raw data can be obtained from government sources such as:

Leadership Inspiration – Attitude of Success

“Our attitude is the primary focus that will determine whether we succeed or fail.”

John C. Maxwell
Evangelical Christian author, speaker, and pastor and author of more than 50 books including The 21 Irrefutable Laws of Leadership and The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow

StrategyDriven Podcast Special Edition 24 – An Interview with Jim Champy, author of INSPIRE!

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 24 – An Interview with Jim Champy, author of INSPIRE! explores how to define a consistent value proposition that impassions and continuously engages and retains customers. During our discussion, Jim Champy, author of Inspire!: Why Customers Come Back and Chairman of Consulting at Perot Systems, shares with us his insights and illustrative examples regarding:

  • what makes a company inspiring to its customers such that they are fully engaged and keep coming back
  • core customer-centric principles inspiring companies embody
  • key processes and programs inspiring companies use to embed these principles throughout the organization
  • common characteristics and behaviors of the executives leading engaging companies

Additional Information

In addition to the incredible insights Jim shares in Inspire! and this special edition podcast are the additional resources accessible from his website at www.JimChampy.com. Jim’s book, Inspire!, published by FT Press can be purchased by clicking here.

Complimenting Inspire!, are Jim’s five other books including:


Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Jim Champy, author of Inspire!, is Chairman of Consulting at Perot Systems. He is recognized throughout the world for his work on leadership and management issues and on organizational change and business reengineering. Jim’s first book, Reengineering the Corporation: A Manifesto for Business Revolution, sold more than 3 million copies and spent more than a year on The New York Times best seller list. He also authored the best seller, Reengineering Management: The Mandate for New Leadership, which was recognized by Business Week as one of the top ten best business books of 1995. His columns and articles appear in such magazines a Forbes, ComputerWorld, Sales and Marketing Management, Leader to Leader, and Baseline. To read Jim’s full biography, click here.

StrategyDriven Leadership Conversation Episode 2 – Profile of the Effective Leader

StrategyDriven Leadership Conversations focus on the values and behaviors characteristic of highly effective leaders. Complimenting the StrategyDriven Management & Leadership articles, these conversations examine the real world challenges managers face every day that are not easily solved with a new or redesigned process and instead demand the application of soft leadership skills to achieve a positive outcome.

Episode 2 – Profile of the Effective Leader introduces the profile of an effective by exploring the personal traits and behaviors exhibited by these remarkable individuals.

Additional Information

Click here to download a list of the principles, qualities, attributes, and competencies of an effective leader.

Final Request…

StrategyDriven Leadership Conversation PodcastThe strength in our community grows with the additional insights brought by our expanding member base. Please consider rating us and sharing your perspectives regarding the StrategyDriven Leadership Conversation podcast on iTunes by clicking here. Sharing your thoughts improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Leadership Conversation!