Every decision made represents a risk to the organization; some large, others small; some immediate, others latent; some positive, others adverse. Regardless of the impact, it is desirable to have each decision bring optimal benefit to the organization. Achieving these frequent, repeatable, and positive results requires a mechanism to drive consistency in decision-making; consistency that is only achieved through established procedures on which decision-makers are trained and against which performance is evaluated and acceptable behaviors reinforced.
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There are people in every organization you know whose titles indicate they are leaders. Often, and unfortunately, their employees beg to differ. Oh, they don’t say it directly, not to the boss’s face, anyway. They say it with their ho-hum performance, their games of avoidance, their dearth of enthusiasm. Leaders – real leaders who have mastered their craft – don’t preside over such lackluster followers. If reading this makes you squirm with recognition, you may have a problem lurking.
You’re really just masquerading. You haven’t yet earned the right to lead.
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John Hamm is one of the top leadership experts in Silicon Valley. He was named one of the country’s Top 100 venture capitalists in 2009 by AlwaysOn and has led investments in many successful high-growth companies as a partner at several Bay Area VC firms. Hamm has also been a CEO, a board member at over thirty companies, and a CEO adviser and executive coach to senior leaders at companies such as Documentum, Cisco, Hewlett-Packard, TaylorMade-adidas Golf and McAfee. John teaches leadership at the Leavey School of Business at Santa Clara University.
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When considering various operations to continue or new initiatives to pursue, there tends to be a singular focus on cost, revenue generation potential, or regulatory compliance necessity of the activity. However, many initiatives offer highly qualitative but no less beneficial contributions to the organization that should be considered beyond the simple financial return. In today’s marketplace, some of these qualitative benefits significantly contribute to sales such as the advancement of diversity and inclusion within the organization and green initiatives in both the organization’s production processes and products. Such qualitative benefits serve to enhance the organization’s reputation and in doing so attract superior talent and additional customers that would otherwise be lost to competing organizations. Thus, it becomes increasingly important to consider the total benefit of ownership of a give business operation or initiative; one that includes the ongoing quantitative and qualitative benefits these activities.
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A friend of mine was angry. After a decade of writing screenplays with no success, after reading books on writing and submitting and formatting, her mantle was not only Oscar less, she had no mantle. But what got her mad was meeting a woman in her SPIN class who worked for a household name film studio and told her the truth.
“They not only don’t read most of the scripts,” my friend reported, umbrage front and center, but the ones they do read are read by entry level kids, who, get this, are trying to get their own scripts read, so of course they reject mine. What an insane system!”
Not really, I thought to myself. The system works fine. No shortage of movies on my On Demand system. And more on the way. I know this because my success has been in the recruiting world, and I know that resume writing drives people as crazy as the movie writing business does for my friend.
Because most of what you have been told is either not true or no longer true about resumes.
And why would you know this? I ran a Google search about ‘resume writing’ and found 26 million items! And they all offer the same old bromides. ‘Make it pleasing to the eye’, ‘your goal is to avoid being at the bottom of the pile of resumes in Personnel!’ Seriously? When were these books written? Who was President? There are no ‘Piles’ of resumes in a digital world, and ‘personnel’ has been renamed Human Resources about a generation or two ago. And you can’t be ‘pleasing to the eye’ when everyone is sending the resume via the same Outlook format. These books, no doubt relevant in their day, are fecklessly reprinted every time there is a recession because we know people will be dusting off resumes and looking for an edge. But to give the same well worn advice now that technology has changed both the purpose of resumes and the delivery system, is to literally cost people interviews rather than help them acquire them.
Submitting resumes is my lifeblood as recruiter. If I am out of touch with how it’s done, I starve. And that just isn’t going to happen! So let me help you RecruiterIZE your resume:
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Danny Cahill is the author of Harper’s Rules: A Recruiter’s Guide to Finding a Dream Job and the Right Relationship. A popular keynote speaker and recruiter, he is the owner of Hobson Associates, one of America’s largest search firms. He is also the founder of www.AccordingtoDanny.com, an online training and mentoring company dedicated to enhancing the skills and jumpstarting the spirits of recruiters worldwide. For more information, please visit www.harpersrules.com or www.hobsonassoc.com. To read Danny’s complete biography, click here.
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