Posts

Corporate Cultures – Individual Initiated, Documented Processes Controlled Environment

The Individual Initiated, Knowledge and Skills Controlled Environment represents a culture that seeks to actively harness and channel worker creativity. These organizations foster creativity among workers in a controlled manner that enables the company achieve its mission objectives while making room for a degree of experimentation. This culture set benefits from some added creativity and consistency but does stifle full-fledged creativity in order to minimize risks.


Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.

Subscribe to the StrategyDriven Insights Library

Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).

Not sure? Click here to learn more.

Buy the Article

Don’t need a subscription? Buy access to Corporate Cultures – Individual Initiated, Documented Processes Controlled Environment for just $2!

Break the Innovation Chokehold: How to Stop Ruling Like a (Not-So-Benevolent) Dictator and Start Encouraging Big Ideas

Do you lead your team like you’re the great and powerful head of your own nation? Hidden away in your office, shielded from others, do you deliver orders that must be followed, never considering what your employees might think? Do you parade the halls, factory floors, or store aisles of your organization, holding audience with only the small entourage of upper management trailing after you?

Okay, this might be a slight exaggeration. But even if you embrace a less extreme version of the old ‘command and control’ style of leadership, you’re blocking the natural flow of the life’s blood of the company. Innovation.

The boss must act as the ‘external force’ for continuous, systematic change and innovation in an organization. He or she must be poised to seize the moment and capitalize on unique opportunities when they’re presented. But they’ll never be presented if you don’t stir the pot by constantly listening to your employees and challenging them to think about ‘What if?’ in order to improve your products, processes, or procedures.

To achieve true innovation, you can’t lead like an iron-fisted dictator, where your word and only your word is final. You should instead lead as a benevolent dictator – benevolent’ being the operative word – who always puts the company, the employees, and, most importantly, the customer, first.


Hi there! This article is available for free. Login or register as a StrategyDriven Personal Business Advisor Self-Guided Client by:

Subscribing to the Self Guided Program - It's Free!


 


About the Author

Michael Feuer co-founded OfficeMax in 1988 starting with one store and $20,000 of his own money, a partner, and a small group of investors. As CEO, he grew it to more than 1,000 stores worldwide with annual sales topping $5 billion. He is also CEO of Max-Ventures, a venture capital and retail consulting firm, and founder and CEO of Max-Wellness, a comprehensive health and wellness retail chain that launched in 2010. After opening initial laboratory test stores in Florida and Ohio, a national roll-out is now underway. To read Michael Feuer’s complete biography, click here.

The Big Picture of Business – Setting, Meeting, and Benefiting from Goals

Businesses should review their Strategic Plan annually. New year projections are the best time to benchmark progress and adjust sights for the coming term.

Additionally, corporate executives must have personal goals written, in conjunction with a professional business coach or mentor. Goals require measurable objectives, with realistic dates and percentages for successful accomplishment.

Goals should also focus upon balance between corporate ideals and a healthy personal life for executives.

Reasons for Goal Setting:

  1. Human beings live to attract goals.
  2. Organizations get people caught in activity traps… unless managers periodically pull back and reassess in terms of goals.
  3. Managers lose sight of their employees’ goals. Employees work hard, rather than productively. Mutually agreed-upon goals are vital.
  4. People caught in activity traps shrink, rather than grow, as human beings. Hard work that produces failures yields apathy, inertia and loss of self-esteem. People become demeaned or diminished as human beings when their work proves meaningless. Realistic goals can curb this from happening.
  5. Failure can stem from either non-achievement of goals or never knowing what they were. The tragedy is both economic and humanistic. Unclear objectives produce more failures than incompetence, bad work, bad luck or misdirected work.
  6. When people know and have helped set their goals, their performance improves. The best motivator is knowing what is expected and analyzing one’s one performance relative to mutually agreed-upon criteria.
  7. Goal attainment leads to ethical behavior. The more that an organization is worth, the more worthy it becomes.
  8. Most management subsystems succeed or fail according to the clarity of goals of the overall organization.

How to Find Goals:

  1. Examine problems.
  2. Study the organization’s core business.
  3. Strengths, Weaknesses, Opportunities and Threats.
  4. Portfolio analysis.
  5. Cost containment.
  6. Human resources development.
  7. Motivation and commitment.

Make Goal Setting a Reality:

  1. Start at the top.
  2. Adopt a policy of strategic planning.
  3. Strategic goals and objectives must filter downward throughout all the organization.
  4. Training is vital.
  5. Continual follow-up, refinement and new goal setting must ensue.
  6. Programs must be competent, effective and benchmarked.
  7. A corporate culture must foster all goal setting, policies, practices and procedures.

Priorities:

  1. Focus on important goals.
  2. Make goals realistic, simple and attainable.
  3. Reward risk takers.
  4. Recognize that trade-offs must be made.
  5. Goals release energy.
  6. Information leads to dissemination, leading to teaching-training, leading to insight, leading to understanding, leading to knowledge, leading to wisdom.
  7. View goals as long-term, rather than short-term.

Rules for Budgeting-Planning:

  1. Use indicators and indices wherever they can be used.
  2. Use common indicators where categories are similar, and use special indicators for special jobs.
  3. Let your people participate in devising the indicators.
  4. Make all indicators meaningful, and retest them periodically.
  5. Use past results as only one indicator for the future.
  6. Have a reason for setting all indicators in place.
  7. Indicators are not ends in themselves… only a means of getting where the organization needs to go. Indicators must promote action. Discard those that stifle action.

Developmental Discipline:

  1. Discipline at work is accepted, for the most part, voluntarily. If not voluntarily accepted, it is not legitimate.
  2. Discipline is a shaper of behavior, not a punishment.
  3. The past provides useful insights into behavior, but it is not the only criteria to be used.

Applying Developmental Discipline:

  1. Rules and regulations must be known by all employees.
  2. Disciplinary action should occur as close to the time of violation as possible.
  3. The accused person must be presented with the facts and the source of the facts.
  4. The specific rule that was broken must be stated.
  5. The reason for the rule being enacted should be stated.
  6. The accused person must be asked if he-she agrees with the facts, as stated. If the reply is affirmative, he-she should justify the behavior.
  7. Corrective action should be discussed in positive and pro-active terms.

Ways in Which Goals Improve Effectiveness:

  1. Defines effectiveness as the increase in value of people and their activities as resources.
  2. Recognizes that humans are achievement and success creatures.
  3. Goals infuse meaning into work and work into other aspects of life. Life is fully lived when it has meaning.
  4. One cannot succeed without definitions of success. One must expect something to achieve success.
  5. Failure is inevitable and is the best learning curve for success.
  6. One’s goals start from within, not from work situations. The goal-oriented person adapts to the work environments.
  7. Collaborations with other people create success. One cannot be successful alone or working in a vacuum.
  8. One is always dependent upon other people, and other people are dependent upon you.
  9. Commitments must be made to other people.
  10. One must view the future and change as affirmative, in order to succeed.
  11. Knowledge of results is a powerful force in growing and learning.
  12. Without goals, one cannot operate under self-control.
  13. Objectives under one’s own responsibility helps one to identify with the objectives of the larger organization of which he-she is a part. Sense of belonging is enhanced.
  14. Achieving goals which one set and to which one commits enhances a person’s sense of adequacy.
  15. People who set and are striving to achieve goals together have a sense of belonging, a major motivator for humanity.
  16. Because standards are spelled out, one knows what is expected. The main reason why people do not perform is that they do not know what is expected of them.
  17. Through goal setting and achievement, one becomes actualized.
  18. Goal setting creates a power of one’s life…especially the part that relates to work.
  19. With goals, one can be a winner. Without goals, one never really succeeds… he or she merely averts-survives the latest crisis.

About the Author

Hank Moore has advised 5,000+ client organizations worldwide (including 100 of the Fortune 500, public sector agencies, small businesses and non-profit organizations). He has advised two U.S. Presidents and spoke at five Economic Summits. He guides companies through growth strategies, visioning, strategic planning, executive leadership development, Futurism and Big Picture issues which profoundly affect the business climate. He conducts company evaluations, creates the big ideas and anchors the enterprise to its next tier. The Business Tree™ is his trademarked approach to growing, strengthening and evolving business, while mastering change. To read Hank’s complete biography, click here.

StrategyDriven Podcast Video Edition 2 – What makes an organization StrategyDriven?

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the principle, best practice, and warning flag articles found on the StrategyDriven website.

Episode 2 – What makes an organization StrategyDriven? examines the qualities and characteristics of a StrategyDriven organization as well as the benefits these organizations realize over competing firms not so well aligned.
 


 
Learn more about how to become truly StrategyDriven by reading: The StrategyDriven Organization.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for watching the StrategyDriven Podcast – Video Edition!

StrategyDriven Corporate Cultures Forum

StrategyDriven Introduction to Corporate CulturesOrganization members share a collective values system reflected in managerial decisions, individual behaviors, and codified within operating procedures. These values are shaped by both individual beliefs and collective experiences. Taken together, these values form the corporation’s culture.

Corporate culture contributes or detracts from the organization’s success. Regardless of the company’s written objectives, the existing culture will drive the critical decisions and actions that ultimately determine whether or not these goals will be achieved. Therefore, it is not only important to critically and honestly identify the organization’s culture but to also assess the organization’s ability to achieve its mission goals via its chose strategy in light of its culture. Where gaps exist, either the culture or strategy must be changed in order to achieve optimal success.

Finally, it is important to recognize that there is no ‘right’ culture and that no one set of organizational values is superior to another. Rather, differing cultures each present a unique set of benefits and liabilities that should be identified, understood, and incorporated into the organization’s planning and execution process so to ensure optimal organizational effectiveness.

Focus of the Corporate Cultures Forum

Materials within this forum will address the methods to identify the organization’s values and the various value sets, their benefits and their drawbacks.

StrategyDriven Point of View DocumentArticles
Principles Articles

StrategyDriven Expert Contributor Articles

Podcasts
StrategyDriven Podcast – Special Edition

Resources
Whitepapers

Models