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Common Disputes Between Business Owners

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StrategyDriven Entrepreneurship Article
 
It is perhaps inevitable that, at some point, commercial business owners will not see eye-to-eye with their peers.

After all, entrepreneurs are hyper-focused on their business. This tendency is usually positive, but can be problematic when it encounters the same level of hyper-focus from another business owner. Two individuals, with very different – but equally valid – points of view can collide, and the consequences of such disputes can be extremely problematic for both parties.

Below, we have outlined three key areas that tend to create conflict between two business owners, as well as pointing out how you can navigate such a scenario should you experience them over the course of running your own company.

Arguments over advertising

We’ve all seen adverts where businesses state why they are better than a competitor. Sometimes, the competitor in question is hinted at, using familiar language or catchphrases to make it obvious which competitor they are discussing. Occasionally, the reference to a competitor is far less subtle, and a brand will outright explain why they are better than The Other Business.

Let’s be honest, neither is ideal. While this type of advertising is seen as beneficial, drawing a direct comparison against rivals, it’s actually a tad reductive – and can create serious problems when the owner of the competitor sees the advice, and (somewhat understandably) is annoyed by it. To avoid this scenario developing, focus your advertising on your company and its benefits, allowing customers to draw their own conclusions about why your business is the best choice for their needs.

Arguments over land

The dividing line between where one business’ property ends and another begins can often be a source of aggravation between companies. This scenario tends to develop when boundaries between land are not clearly divided, and most companies operate on assumptions and agreement with their fellow business owners – which tends to work well, overall.

However, the issue is thrown into stark relief if you wish to expand your premises. Suddenly, the general handshake agreement of who owns what land becomes problematic, and can lead to arguments between business owners.

To avoid such a scenario, proper planning is everything; always ensure you work with specialists such as Cochran to map out exactly where you have permission to build, so there’s no room for argument from your neighbors in future.

Arguments over exterior frontage

If one entrepreneur works hard to ensure the exterior of their business is in the best possible condition, they will expect others to do the same. After all, the look of every business influences the aesthetics of an entire area. If one business isn’t keeping up with the overall presentation of their area – perhaps their paint is chipped, or their awning is torn – then it can feel like they are letting the side down.

If there is a business in your local area that is missing the mark on exterior presentation, you can make a few friendly suggestions on improvements – but the key word here is friendly. Try to keep in mind the fact that you don’t know what the finances of that businesses are like; they may be well aware of their poor exterior frontage, but don’t have the funds to rectify the issues. Instead, focus on your own business, and hope that customers will be inclined to do the same.

In conclusion

As the points above show, with the right attitude, and effective planning, many disputes can be avoided. By focusing on preventing arguments, you save time, hassle, and stress – and are even able to focus on fostering positive relationships with your fellow business owners.

7 Things to Consider When Expanding Your Business

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StrategyDriven Entrepreneurship ArticleThere is a small dilemma that most businesses face at some point, and that is whether or not to expand. If you try to expand too soon, you will end up failing to meet the increasing demand which can, in turn, harm your reputation. However, if you decide that you’re not going to expand just yet, it could lead to your competitors moving above you and gaining the ground that you were looking at yourself.

To stop your business from collapsing, you need a sturdy foundation. There are many ways to build this. Here are 7 points to help budding business owners expand their business for added growth.

1. Assess Your Key Performance Indicators

One way you can assess whether you’re ready for expansion or not is to check out your key performance indicators. These indicators help to tell you whether you are meeting your financial commitments and whether you are making enough profit to survive.

If you think you’ll need additional investment to expand your company, then these targets will also be something investors will look at when they decide to offer you money or not. If you find these targets are not being met, then you need to think about the long-term for expansion rather than right now.

2. Cash Flow

Expansion can be expensive, so you need to know that you can afford to do this while still maintaining the profits you need to survive. There are many ways you can fund your expansion. For instance, you can ask investors for additional cash, or you can plow your own profits into it. Whichever you choose, you need to make sure that you’re taking small steps. If you don’t, then you could run the risk of overstretching yourself and finding cash flow difficult.

After each period of expansion, you need to sit back and assess the outlook to make sure that your profits are still good. After a couple of months assessing your cash flow, you can then proceed to the next level of your expansion. Remember, be the tortoise, not the hare when it comes to business growth and expansion. Too quickly, and you run the risk burning out too soon.

3. Assess Your Needs

Before you can actually begin your expansion, you need to know what you’re looking for. This is where it can be very helpful to come up with a plan of action. In this plan, you can think about how you are going to expand, how it will take shape, and what you’re looking to achieve. You also need to have a set period of time set aside for this expansion, otherwise you could find yourself spending far longer than you should. As an example, if you’re looking to expand into online sales, then you need to know where your audience is and how you can attract them to your website.

Have a customer persona so that you know who you are targeting. Also, have the steps outlined so that you know the pathway to successful expansion. If your business needs extra labor, then be sure to spend time and money in this area, for example.

4. Logistics

With expansion should hopefully come growth, which is exactly what you want. However, this growth can sometimes cause you to have logistical issues. For example, if you’re making more sales, then you will need to have warehousing and shipping available that can accommodate this improved growth. One alternative is to visit companies such as those on this website where you can get other companies to arrange shipping and storage for you. Not only will this avoid the task having to find larger storage, but it will also mean you don’t need to hire additional staff.

Another option is to piggyback with another supplier so that they can store your products for you. This can often work well when you are considering a partnership with another company as part of your expansion plans.

5. Prepare for Additional Staff

It is likely that almost any expansion will require additional staff at some point. You need to think about this in advance, so you can make preparations for hiring additional staff and providing for their salaries. Alternatively, you could think about hiring freelance staff to take on some of the additional workloads. While this can be a good idea in many cases, you need to assess whether these types of workers will be beneficial to you in the long run. For example, although freelance workers will be a good idea for certain admin tasks or IT solutions, they may not necessarily work if you need people on site.

6. Do Your Market Research

While you may have the money to expand, you need to think about whether you have enough of the market to do so. To find this out, you need to do your market research and see if there are enough customers there to warrant an expansion. Look at your website analytics, for example, and see if you have more hits to your website than you can cope with order wise. Are you experiencing delays with your orders? Are you having to set up waiting lists for some of your products? If this is the case, then you have a good idea the expansion will work for you.

7. Marketing Adaptions

Once you’ve made this expansion, you need to think about attracting the customers to those areas of your business. If you’ve decided to expand in your horizons into the international markets, then you need to adjust your marketing to correspond with it. It means seeing where your international customers are, and how you can reach them. For online expansion, you might need to think about adding social media marketing to your strategy. These adaptations should have already been thought out during the planning stage, so you can also see how much you need to add to the marketing budget. This is also a good time to assess whether your competitors are also moving into these markets. If they are, and you may need to consider choosing different areas instead.

There are many things you need to consider when expanding your business. However, if you can plan your expansion properly and know your financial outlook is strong, then there is no reason why you can’t push ahead with the expansion plan.

5 Business Tips to Help Orthodontists Get More Clients

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StrategyDriven Online Marketing and Website Development Article, 5 Business Tips to Help Orthodontists Get More Clients

Whether you are a new orthodontist opening a dental office or want to increase the number of patients you see, implementing new marketing strategies will boost your revenue and growth. With so many dental clinics popping up, it is also an excellent way for dental specialists to stand out from the competition. Here are five business tips that will help orthodontists get more clients.

1. Build a Visually Pleasing and Informative Website

Did you know that about 90 percent of consumers visit websites before going to a local business? It is the best indicator as to why businesses need to pay attention to the aesthetics and engagement of their websites. Most especially in the healthcare industry, there is not enough consideration placed on website aesthetics even when it is the most significant avenue businesses have to convert their website traffic into patient sales.

A great example of such a website built for patients is Baum Orthodontics as the website is aesthetically pleasing and provides patient tabs that make navigation accessible.

2. Use Strategic SEO to Rank on SERP

When Google updated its search engine results page (SERP) algorithms, search engine optimization (SEO) was no longer an easy process as there are now more than 200 factors that web pages are scored. Optimizing pages using a variety of keywords is now a critical component to ranking which depends on authoritative backlinks, content variables, keyword clustering, user experience and page load speed. A local SEO strategy will also promote conversion rate optimization, which will boost your traffic in your local area.

3. Use Google My Business

As you are a local business, you must use Google My Business as Google Maps only displays the top three businesses in one-mile radius as there is a push for mobile accessibility. You want to claim your free listing and use location-specific keywords that show location like city or neighborhood dentist, long-tail SEO services like ophthalmology or specialty service and contact information that target customers searching for services.

4. Use Word-of-Mouth Advertising

Word-of-mouth marketing is one of the most influential advertising tools available whether it is from your patients or from comments on your social media page. Nine out of 10 consumers will trust a recommendation from a friend or family over another form of advertising. Their testimony will also convert a customer faster because of experience, which is something you would not be able to do in just one conversation. Set up a patient referral program to build your clientele as it will convert to sales quickly.

5. Use Pay-per-Click Internet Advertising

Pay-per-click advertising, such as Google AdWords, is a valuable tool that allows your keyword specific ads to appear on the same page as organic search results which helps if your page is not ranking because of SEO. You also do not have to buy the ads but rather pay a click-through-rate when a potential customer clicks on your advertisement.

Many of these marketing tips are affordable and easy to implement in-house. Even if you must hire a website or SEO specialist, the new patient return-on-investment potential is worth the investment.

Setting Up a Corporation

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StrategyDriven Entrepreneurship Article

If you’re at the point in your business where you are wanting to set up a more formal structure, there are many things to consider and this can be quite a serious business challenge, in terms of deciding which legal entity is going to be best.

After all, one size does not fit all when it comes to corporate structures, particularly when it comes to working with other people, and whilst it might feel more respectable to set yourself up as an s corp or a limited liability partnership, it might be more appropriate and tax efficient to remain as a sole trader that works in partnership with another sole trader – rather than setting up a joint venture together.

In the sense of making your business feel more credible, there are many different options to consider when it comes to your legal status; the main options in the US are;

1. Sole Proprietorship
2. Partnership
3. Business Corporation

In this article, we’re going to look at each of these options and weigh up the pros and cons.

1. Sole Proprietorship

This is the simplest form of business set-up and is the default to most people setting up a business, in that it reflects the fact there is one person owning and controlling the business – meaning they are personally responsible for all liabilities but also benefit from all the profits (in that they don’t legally need to be shared with anyone else).

PROS
A sole proprietorship is very inexpensive to form, easy to dissolve (which means to stop trading), and there are very few formalities other than basic bookkeeping and reporting your earnings to the relevant authorities. This type of business is ideal for people that are selling a service, such as personal training or beauty therapy, though it’s just as relevant for consultants – however, some companies will only do business with other registered corporations.

CONS
The business ceases to exist upon your death, meaning it’s not willable or can continue in perpetuity after you die. You are personally liable for the debt and any legal issues that arise from your business operations. It has less credibility when trying to win business with large companies.

In a nutshell, this is the simplest business to form and operate, as it’s simply an individual using a trade name to operate under – yet, the owner has full liability for the obligations of the business, which, if you consider the possibility of being sued or owing substantial debt can feel much more onerous than if you are a director of a company.

2. Partnership

A partnership is simply an association of two or more components, which include people, corporations, other partnerships, trusts and so on. The parties within the partnership are responsible for the business.

In simple terms, the people enter into a partnership make an agreement to share the profits and losses that result from their activity.

The challenge is that the liability of partners is joint and several, meaning any person can be made to pay the debts of the partnership, irrespective of all other factors. This can make things feel very unfair and risky, as whilst one partner might only receive 10% of the profits they could find themselves liable for 100% of the debt of the partnership.

PROS
It adds a sense of formality to the relationship when multiple stakeholders are working together for a common purpose. It is relatively inexpensive to form. The profits are distributed according to the terms of the partnership, which makes things simple and unambiguous in terms of future profit allocation.

CONS
Each partner is liable for the whole of the partnership’s debt, even if they have a small share of the profit – meaning the risks are very high, particularly if you are going into partnership with a person or company that turns out to not be as trustworthy as you first thought.

There are a number of different partnership structures and this one is something to think carefully about, as whilst you might feel more secure in terms of entering a formal partnership, you really do need to be careful who you “go to bed with” in this sense.

3. Business Corporation

A business corporation is a legal entity in its own right. This his means that unlike a partnership and sole proprietorship it is a separate entity that is governed in accordance with laws set out by the state.

In broad terms, there are two types of corporations; for profit and not-for-profit.

The majority of businesses are ‘for profit’ in the sense that they aim to conduct activity that derives a profit, and from that profit, dividends are paid to shareholders depending on their allocation of shares.

There are two types of corporations in the sense of where they have been registered, you can have a domestic corporation that means the company was incorporated under the laws of the United States (specifically, the state in which the corporation was registered), or you can have a foreign corporation, which is a company that has been incorporated under the laws of another country, or state within the US.

A corporation is much more complex than a partnership or sole proprietorship, as a new legal entity is created, that is subsequently regulated by a number of onerous administrative procedures. The benefit to this, however, is that unlike a partnership where things can get a little dicey in terms of liability, if a company incurs a debt, it is the company’s debt rather than the partner’s liability.

The owners of a corporation are called shareholders. The shareholders then elect directors (often themselves) to set the policies of the corporation. The directors then appoint officers of the corporation to manage the day to day operations.

In reality, you could be a shareholder, director, and officer of the company – but the key point to focus on here is that corporations are their own legal entity, and as such, you are employed by the corporation (usually) even though you are technically the owner of the business.

In essence, a corporation is separate from its shareholders. This means that a shareholder cannot just take the funds and abscond, unlike a partnership, which offers a lot more legal and financial protection, but can feel inflexible if you are a one person startup or small family business.

PROS
Things are secure and regulated. Everyone knows the score, and things are not ambiguous or open to personal discussion – there are processes and procedures to follow… meaning, all shareholders have security in terms of their interests. It also creates a democracy, in terms of decision making, which some entrepreneurs value whilst others do not.

CONS
There is a significant administrative burden with regard to setting up a corporation and maintaining the records.

5 Powerful Ways to Generate More Business Leads

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StrategyDriven Online Marketing and Website Development Article, 5 Powerful Ways to Generate More Business Leads

Never undervalue the power of promotion when it comes to selling a product. You could have the best item on the market, but it doesn’t mean a thing if your target audience doesn’t know about it.

To generate a substantial revenue year after year, you need people to take notice of your brand and product. Carve a place for your brand in an industry by checking out the five powerful ways to generate more business leads.

1. Publish & Optimize Your Content

Experienced digital marketers will be the first people to tell you about the importance of high-quality content on your website, as it can serve as a superb source of web traffic, which can consequently result in more leads.

To drive visitors to your site, you must regularly publish informative, entertaining copy that is unique to your competitors. You also must optimize your content with stunning images, insightful videos, and professional infographics, which will increase your readership, share count, and backlinks to your website.

2. Apply for Tenders

Amplify your profitability by applying for tenders to secure a bid to supply a company with your products or services. Whatever industry you are in, the experts at Executive Compass can help you to produce winning tenders to receive large or small contracts, which, in turn, can help your business grow at a rapid rate.

3. Use Email Marketing

Engage your subscribers with an effective email marketing campaign. It can help you to connect with past customers and those interested in your brand, so it is a viable way to generate leads.

Ensure a subscriber opens your newsletter by writing a compelling subject line that makes them want to find out more about what’s inside. Also, don’t forget to feature a call-to-action button to convert a subscriber into a customer, as it can help to guide them to the checkout.

4. Focus on Direct Engagement

Rather than talking to the masses, which can make your customers feel like just another number on your database, you should focus on direct engagement. While FAQs can be an effective way to answer a potential customer’s questions, it lacks the personal touch.

Give your demographic a reason to want to buy from your brand by focusing on direct engagement tactics, such as a live chat facility, forum, and help center. Make sure you regularly have friendly and welcoming customer service representatives available to answer their questions, which could lead to more leads and a positive reputation in your industry.

5. Market Your Brand Via LinkedIn

LinkedIn is more than a social platform to connect with your past and current colleagues. It provides a space to strike up relationships with new clients, as you can personally reach out to business owners, directors, and managers in a friendly, laidback manner.

Not only should you communicate directly with busy professionals, but you also should regularly publish exceptional content on the platform to engage LinkedIn members and establish your business as a thought leader, which can lead to potential customers and clients reaching out to your company.