Communication Plan Archives

Mother Nature is a fearless beast. She throws fire, blows wind and sends floods, and we have to be ready for it all. Depending on where you are located, you may face one or all of these different natural disasters and if you aren’t careful, you could lose your business because of them. Currently, we are living in a pandemic, and your business needs to be able to handle any disaster that Mother Nature throws at it. With the right protection in place, you keep both your employees and your data as safe as possible.

Data recovery is one of the most important elements to consider when you decide whether your business can handle a disaster. Not only do you need to ensure that you are keeping your data regularly saved, but you need to be able to get it all back to be able to recover your business properly. Keeping your business going through a crisis is important, so here are some of the ways that you can keep it all going.

Create A Communication Plan. Before a huge storm, a flood or a fire occur, we usually have some kind of warning. If your business is located somewhere that is prone to natural disasters, you will likely be aware of the rate of fires, floods and tornadoes that occur. You have to have a communication plan in place to interact with your employees. You need to know which channels you’ll use for communication, whether that is email, live chat, video chat or text message. Information that you share with your employees will include news resources and delays that are expected on public transport. You need a plan to keep talking to your team in the event of a crisis and you should have this in place so that everyone is aware of what to do when a disaster happens.
Do Better with Your Digital Presence. Too little information that’s outdated is going to cause confusion. You need to ensure that your employees are up to date with their online profiles and your website should remain up to date, too. You need to have a way for customers to contact you at all times, even when a disaster has wiped out your physical office. They still need to know how to get in touch with you and this is what will help your business to continue no matter what happens.
Interact With Customers Better. When you talk to your customers in the wake of a disaster, you need to strike the right tone so that they know you are still available to provide the right service. They also deserve to know that their information is safe. Communicating with customers during a crisis is important, as these customers are the ones providing you with continued business. If you would communicate with staff effectively, you need to do the same with your customers, too!

Take the time to put a business disaster plan in place, and you will be able to take on anything with regard to your business and careful recovery.