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Business Performance Assessment Program – The Horizontal Cut Approach

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An organization’s limited personnel resources necessitates that its business performance assessments be performed in the most efficient manner possible. While at times there may be the need for an in-depth end-to-end process review, at other times it will be appropriate to examine performance of a specific task or activities by numerous performers from across the organization. On these occasions, the horizontal cut assessment approach is most appropriate.

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Leadership Inspirations – Inspire Others

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“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”

John Quincy Adams (1767 – 1848)
6th President of the United States

Identify the Measures First

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“Not everything that can be counted counts, and not everything that counts can be counted.”

Albert Einstein
Awarded the 1921 Nobel Prize in Physics, named Time’s Man of the Century in 1999, and best known for his conception of the theories of special and general relativity

Organizations today seem to have a never ending supply of performance measures. Our data rich environment feeds the need of many managers to have all things counted. Yet as Albert Einstein suggests, not everything that can be counted matters. And just because something is counted doesn’t make it important. Thus, not everything that is measurable should be assigned its own performance indicator; rather only those things that are truly important, whether currently counted or not, should be measured. The identification of performance measures should therefore start with the identification of the key factors critical to the organization’s success.

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Additional Information

The following StrategyDriven articles and whitepapers provide additional information on the identification of those performance measures important to the organization’s ongoing success:

Articles

StrategyDriven Podcast – Special Edition

Whitepaper

Resource – Book

Leadership Inspirations – Limitations

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“Argue for your limitations and sure enough they’re yours.”

Richard Bach
American writer known for his bestseller, Jonathan Livingston Seagull

StrategyDriven Podcast Special Edition 48 – An Interview with Wendy Powell, author of Management Experience Acquired

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 48 – An Interview with Wendy Powell, author of Management Experience Acquired explores the techniques managers need to know in order to effectively deal with the diverse employee issues that occur in today’s workplace environment. During our discussion, Wendy Powell, author of Management Experience Acquired: Necessary Skills for Successfully Managing Any Employee, shares with us her insights and illustrative examples regarding:

  • what companies can do to better prepare individuals for management roles
  • what individuals aspiring to management positions should do to better prepare themselves for the challenges they will face once there
  • whether treating employees fairly means that they should all be treated equally
  • what managers can do to feel more comfortable providing constructive, corrective feedback to employees
  • how to overcome the often self imposed reluctance to approach seniors, peers, and the human resources staff for advice on how to deal with employee issues

Additional Information

In addition to the incredible insights Wendy shares in Management Experience Acquired and this special edition podcast are the resources accessible from her website, www.ManagementExperienceAcquired.com.   Wendy’s book, Management Experience Acquired, can be purchased by clicking here.

Look for Wendy on NBC’s Daytime

Wendy will be a featured guest on NBC’s Daytime Morning Show the week of Monday, October 11. Watch for Wendy and learn more about how to become increasingly effective even in a down economy.

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About the Author

Wendy Powell is the author of Management Experience Acquired. With more than twenty-five years of human resource and management consulting experience, Wendy has spent most of her career at the University of Michigan. She is currently on the business faculty at both Palm Beach State College and the University of Phoenix. A member of the Society of Human Resource Management, she received a leadership award in 2002 from the Midwest College and University Professional Association for Human Resources. She is routinely featured on The Huffington Post and has appeared on Fox Business’s The Strategy Room. Wendy holds a Bachelor of Science degree in business management and a Master of Arts degree in organizational management.

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