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Leadership Inspirations – Well Done
“Well done is so much better than well said.”
Benjamin Franklin (1706 – 1790)
Founding Father of the United States of America
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Human Performance Management Best Practice 2 – Peer Checking
Even the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.
While individual performed human performance tools can greatly reduce error rates, there exists some circumstances when even this resulting low error rate is intolerable. These situations are characterized by the immediacy of a highly adverse outcome should an action error be made. Thus, greater error avoidance must be built into the performance of these activities.
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Human Performance Management Best Practice 1b – Verbalized Self Checking
Even the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.
Verbalizing the written word further engages the activity performer in the task at hand. By speaking the directions, the performer is driven to mentally register the assigned actions.
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Human Performance Management Best Practice 1a – Demonstrative Self Checking
Even the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.
While use of the STAR self checking technique can significantly reduce the rate of individual errors (See StrategyDriven Human Performance Management Best Practice 1 – Self Checking), demonstrative engagement in the process further enhances its effectiveness.
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Human Performance Management Best Practice 1 – Self Checking
Even the most well-intentioned and dedicated humans are fallible. Therefore, the challenge becomes one of minimizing human error.
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