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Corporate Cultures – Culture-based Work Performance Model

In, Culture’s Impact on How Work Gets Done, we described the profound influence an organization’s collective values have on the controls (individual knowledge and skills, standards and expectations, processes and procedures) and triggers (individual contributors, first line managers and supervisors, executives and senior managers) that determine what work is undertaken and the manner in which it is performed. Therefore, observations of an organization’s unique work controls and triggers preferences can be used to reveal many of the characteristics of its culture. And from these the benefits and risk factors an organization faces as a result of its culture.


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The Great Eraser

I am a big proponent of continuous improvement and the need to always improve. Unfortunately, it has brought with it a real negative. It took me 8 years of watching my two sons wrestle until I realized I had fell victim to that negative consequence.

My youngest son won a tournament by beating the prior state champion in the finals. It was an incredible match and he wrestled impressively. As he came off the mat, I shook his hand and congratulated him… telling him that this was the best I’d ever seen him wrestle. Then, in the next breathe, I nearly said… ”BUT you look like you we running out of gas and need to do some extra running so that your stamina improves.” The kid has just wrestled the best match of his life and here the old man is thinking what he could have done better. That’s a sad commentary on what has happened to us.


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About the Author

Jeff Kortes is known as the ‘No Nonsense Guy.’ He is the President of Human Asset Management LLC, a human resource consulting firm specializing in executive search and leadership training. He has trained hundreds of first-line supervisors, managers, and executives during his career. His approach to training is no-nonsense, and practical.

Jeff is also a member of the National Speakers Association and a regular speaker on the topics of retention, recruiting and leadership. For more information, visit www.SlugProofYourTeam.com.

Corporate Cultures – Culture’s Impact on How Work Gets Done

An organization’s culture, its collectively shared values system, profoundly impacts what work is performed, when work is performed, and how work is performed. And the culture driver has as much if not more influence on the results achieved as does the organization’s land, labor, capital, technology, and intellectual property resources.


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Human Performance Management Best Practice 3 – Qualify, Verify, and Validate

StrategyDriven Human Performance Management Best Practice ArticleHuman error reduction not only applies to the performance of operational activities but to analytical tasks as well. Errors made during performance of these tasks frequently go unnoticed at the time of occurrence, only to become consequentially evident when action is taken based on the errant analysis. These latent errors can have an equally devastating financial, environmental, asset and human impact as operational performance errors; simply occurring with greater time separation between the error and the event. Therefore, human error reduction must be applied to these activities too.


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Talent Management Best Practice 1 – Ensure Employability

Decades ago, an individual typically had the opportunity to work for their entire career within one company. Times have changed. Process automation and streamlining as a form of cost reduction has driven corporate rightsizing; eliminating the lifelong job security of times past and heightening employment risk. Combined with evolving employee tastes and a need to increase productivity, talent development takes on new importance.


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