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Leadership Inspirations – Reputation

StrategyDriven Inspirational QuoteEither a good or a bad reputation outruns and gets before people wherever they go.”

Lord Philip Dormer Stanhope Chesterfield
(1694 – 1773)
British statesman and man of letters

Corrective Action Program Best Practice 10 – Everyone Can Submit a Condition Report

StrategyDriven Corrective Action Program ArticleAdverse conditions and opportunities for improvement present themselves at unpredictable times and in unexpected places; possibly observed by only a few or one. Furthermore, an organization benefits most when its workforce contributes the full measure of its intellect and creativity. Thus, it is critically important that everyone, including contractors, be able to submit a condition report.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.

Beyond networking… all the way to new business.

I’ve been attending networking clubs and networking meetings for the better part of 25 years.

A couple of weeks ago, I attended a Business Networking International event with Chapter Lucky 62 in New York City as a guest. I wanted to give a short talk on networking strategies, but it seems as though the rules of the club forbade it. Respecting that, I attended anyway.

I didn’t really know what to expect since I had never been to a BNI networking meeting before, but I must say, whether they had selected me as a speaker or not, the meeting was exceptional. Very structured, but exceptional. And did I mention structured?

It began with a two-minute educational segment. I expected someone to get up, hem and haw, and give some weak tip. Instead, I listened to an amazing duet that turned their tip into a song!

The singsong tip got the meeting off to an incredible start – both in tempo and in tone. The message was so well constructed and completely customized that I am including it here for your educational pleasure.

Let me tell you something about your personality
You’re the only one with it, so let it shine brightly.
You may not be the only lawyer doctor broker cake decorator accountant in town,
But you’re the only one that’s unique inside and out

So let me tell you how
To stand out from the crowd

You gotta lead with your personality
You gotta lead with your personality
They have got to see individuality
You gotta lead with your personality

You may share a profession with a thousand other folks.
But what sets you apart is you make really lame jokes.
And that’s ok, it just ads to your character, it makes you like-able
People do business with people they like,
Especially if they like title!

So let me tell you how,
To stand out from the crowd

The singer-songwriter, Antony Bitar, is a real estate salesman. If you think his song lyric is great, you should see his YouTube introduction of himself for his real estate business. This guy gets it.

The guitar player accompanying Antony, Adam Lomeo, was actually showcasing his talents to the group. Which, by the way, were flawlessly excellent.

Back to the meeting… After the introduction, a sheet of paper was passed to each attendee that contained everyone’s signature slogan. I was about to be exposed to one of the coolest, one-of-a-kind introduction routines I’ve ever seen. About 80 members are given 30 seconds each to give their introduction, and at the end, the entire group recites their tag line.

As you can imagine, some of them were classic. A woman photographer ended her commercial with “I shoot your family” and the group responded, “so you don’t have to.” And the Xerox salesperson said she had been copying since the 2nd grade when she copied off her buddy’s test paper – the audience howled.

I did get to give a short 1-minute talk – my host, Jennifer Gluckow, gave me her commercial spot, but I went over my 1 minute time limit and got dinged. Timing is everything.

After the 30-second commercials, two people got to give a 5-minute talk to give the members and their visitors a more in-depth look at their business and their ideal referral partners.

Before the meeting ended, members had the chance to thank each other for business, or at least the opportunities for business. And there was a lot of it.

Then a black book was passed around the room where members entered the dollar amount of their closed business from BNI referrals. NOTE WELL: They’ve passed more than $4 million this year in referral business. WOW!

This was one of the most serious, yet fun business groups, hell-bent on self-promotion and giving business. And did I mention structured?

Here are 4.5 things you can learn from this meeting:

1. You don’t always have to say your message. Sometimes you can sing it, and it’s much more attractive and effective.

2. Creating group participation for individual commercials is both powerful and memorable. When 80 people say your tag line in unison, it creates a unity of group and memorability of message – especially if it’s funny.

3. Leads and networking groups don’t work unless there are plenty of leads and everyone is willing to give them. This group was just as interested in giving as they were in getting. Huge – especially in NYC.

4. The science of networking is getting more sophisticated. You have to be prepared, be willing to share, and be reputable.

4.5 Your creativity, style, and overall presence create attraction. Master all three elements.

I’ll be back in NYC in a few weeks. The BNI meeting is at the top of my list to attend. I’ll be bringing a few leads.

Reprinted with permission from Jeffrey H. Gitomer and Buy Gitomer.


About the Author

Jeffrey GitomerJeffrey Gitomer is the author of The Sales Bible, Customer Satisfaction is Worthless Customer Loyalty is Priceless, The Little Red Book of Selling, The Little Red Book of Sales Answers, The Little Black Book of Connections, The Little Gold Book of YES! Attitude, The Little Green Book of Getting Your Way, The Little Platinum Book of Cha-Ching, The Little Teal Book of Trust, The Little Book of Leadership, and Social BOOM! His website, www.gitomer.com, will lead you to more information about training and seminars, or email him personally at [email protected].

Leadership Inspirations – Cultivating Habits

StrategyDriven Inspirational QuoteCultivate only the habits that you are willing should master you.”

Elbert Hubbard (1856 – 1915)
American writer, publisher, artist, and philosopher

Corrective Action Program Best Practice 9 – Perform Periodic Aggregate Analyses

StrategyDriven Corrective Action Program Article | Condition Report AnalysisCondition reports provide detailed information on individual performance deficiencies, operational events, and opportunities for improvement. While such information enables the resolution of specific problems, the aggregate analysis of all condition reports provides insight to the underlying systemic faults the correction of which would prevent recurrence of many of the organization’s issues.


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About the Author

Nathan Ives, StrategyDriven Principal is a StrategyDriven Principal and Host of the StrategyDriven Podcast. For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here.