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Want to Run a More Digitally Savvy Business? Here’s How to Make That Transition

Your business is not going to carry on being successful if it gets stuck in a rut. These days more than ever, businesses are expected to be up to date and to move with the times. Right now, that means running companies in more digitally savvy ways. Is that something that you’re going to be able to do? And if not, what future does your business even have? These issues need to be given your thought.

Making the transition to a more digitally savvy approach to business doesn’t have to mean stepping out into the dark, though. It’s perfect possible for your company to make that transition smoothly and swiftly. If you want to make that happen, you just need to take these steps.

Set Up Profiles on the Most Relevant Social Media Platforms

If your business does not currently have profiles on all of the relevant social media website, this is something that has to change fast. But what makes a platform relevant to your company? Well, it all depends on who your target customers are and who you want to engage with. If you want to connect with young people, then sites like Tumblr could be really useful. And it tends to be the case that older people are more likely to use Facebook over all other social media platforms as well.

Market Through Content

Good content is a really important factor that your business should be making the most of if it isn’t already. It’s not just a way of offering something to your customers, it’s also about marketing your company. Content marketing is a big deal right now. You can outsource this to an external company if you want to, or you can do it alone. It covers everything from setting up a blog on your business’s website to guest blogging and making contact with important industry influencers in the blogosphere.

Track the Metrics That Matter

Metrics are important when it comes to measuring and assessing the effectiveness of your website. If you want your website to do well, it needs to be easy for people to use. If that’s not the case, if it’s hard to use or hard to find what people want, your metrics should let you see that. When you have that information at hand, you can then have changes made to your website, so that it will be easier for future visitors to make use of your website in the way that you want them to.


Photo courtesy of Pixabay

Make Use of Mobile

Everyone has a mobile phone, and your business should make use of that if you want to make sure that your business is operating in this century. The mobile-friendly website is an essential asset. If your business does not have one, you could be alienating a large part of your audience. As many as 50% of people now use their phones as the primary way to browse the internet, and that means your website too. You could also make use of an app if you want to make it easy for people to buy from you. It will then be possible to send out push notifications too.

Understand the Role of Search Engines

Search engines are massive these days, and you can’t afford to ignore them if you want to run your business in a way that is digitally savvy. For most people, search engines are the conduit through which all new websites that they use and buy from are found. This is the norm now, and it means that you are going to have to be able to use search engines to your advantage. When you have a website, you want it to be found, so use SEO techniques to make that possible. Your ranking will steadily rise, and so will your traffic.

Develop Your Online Audience

Your audience is out there using the internet, whether you engage with them or not. So, it makes sense to jump on this and start engaging with them as much as you possibly can. If your business doesn’t do this, there will always be another business out there that’s willing to make those connections and to help people if you’re not able to. You don’t want to open the door to other companies. Your business should be the one out there that captures people’s imaginations. You should use influencers to engage with your audience and to develop it too.

Start Making Use of Automation

Automation is one of those things that can seem scary and daunting. It’s often only talking about in negative terms, but that doesn’t need to be the case. Automation can actually open up a world of possibilities for your business, and you shouldn’t forget that. If you automate many of the things that your business does, you will be able to offer people a services that is faster and more efficient. It can even make it easier to manage your office and take care of the small but time-consuming duties that everyone hates so much.

Know Where Customers Head to When They Want What You Offer

If you want to succeed in a digital landscape, you need to be aware of where to find your customers. There are plenty of ways in which people use the internet to find the services that they are looking for each and every day. There are websites where companies can list their services for people to browse. As well as that, Google allows businesses to list their services. If you make the most of this, people will be able to find what you offer via Google Maps. That’s a pretty big deal, and it can really increase the amount of customers you get.


Photo courtesy of Pixabay

These days, it’s only the most digitally savvy businesses that find success and do well in the market. If you can’t get up to date and run your business in a properly modern way, you probably won’t do very well, so take the tips above seriously and put them to use.

Improving Your Website For Business Purposes

Many websites all over the internet start off as hobbies, and thousands if not millions of people around the world have turned their website into very successful businesses. This is a guide on how you can turn your site(s) into a business. The most common way of doing this is through blogging, but in this article, there are going to be ideas for those of us that run different kinds of websites.

The first thing you need to think about is what your site offers your visitors. It’s unlikely that you will be getting many visitors if they’re not coming to you for a particular reason. If you’re not entirely sure on what you’ve got to offer, then you need to sit down and think about what it is that you can offer people, and ultimately, what you’re going to make profit from. Once you know this, you can concentrate on constantly improving the content that you’re providing to your audience.


Photo courtesy of Pixabay

If your site hasn’t been particularly successful so far, there is always a way of changing it around. For example, websites like UNILAD offer comedic videos and pictures for it’s viewers. It started off on a rocky road, and was actually shut down in 2012 due to explicit content that was offensive to many people. The site then thought through what they wanted to offer their audience and relaunched in 2014 as a site where people can submit funny videos, pictures, stories and even heartwarming stories too. Unilad offers its viewers to 15 minutes of fame by displaying user submitted content. It is now the top online video channel in the world.

Some websites offer their audiences products that they have produced that will help with many complaints and ailments around the world. If this is what your website is about, it’s likely that you’re using ecommerce to sell your products on your website. If you’re a blogger that uses the platform WordPress, it’s likely you’ve got the plugin called Woocommerce. Although it is a free plugin, it’s not completely customisable on the free plan. There are in fact many other different ways of selling your products, and here you can read up on the best 5 alternatives to woocommerce.


Photo courtesy of Pixabay

Using social media for your website will be one of the most powerful things you can do to promote your website. Use as many social networking platforms as possible to get your website out there. Many successful business have grown and gotten themselves in the spotlight thanks to social media. Remember to be consistent with how much you post for your audience, and keep it relevant to your website. Running giveaways are also a brilliant way of getting your audience engaged. Another way of gaining money from your website, is through adverts.

To summarize, as soon as you know what you’re going to be offering your audience, you can concentrate on providing consistent content. Remember, the money making isn’t going to happen overnight. Good luck with your business adventure.

Creating a Buzz Around Your Brand: Targeting as Many Potential Customers as Possible

Generating sales and profit is a challenge for any newly established brand. People are unaware of your existence or wary of your products and services. You haven’t had the opportunity to gain their trust and loyalty yet and competitors are reluctant to let them test the waters with your newly posed competition. So, how do you go about encouraging consumers to take a risk and purchase your products? It’s time to make a name for your company. Here’s how to create a buzz around your brand, drawing the attention of as many potential customers as possible.


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Corporate PR

Corporate PR forges the potential for relationships to develop between your brand and your customers. It opens up a conversation, then leaves you to make sales and prove your worth. A good corporate PR agency will ensure that your company appears in all the right places. It will land you reviews in widely read and influential publications and interviews with widely watched television programs. These agencies place you in the spotlight and give you the chance to really showcase what you’re about. Perfect! The more visible your company is and the more consistently it appears in the public eye for positive reasons, the more familiar consumers will feel with your image and the more likely they are to trust you with their purchases.


Photo courtesy of Pexels

SEO

SEO, or search engine optimization, is a business technique that helps to direct as many people to your website as possible. Every single day, millions of internet users employ the help of search engines to find the pages that they’re looking for. If they want to find the answer to a question, they’ll use a search engine to find a site that will provide them with the relevant information. If they want to know what time a certain store opens, they will use search engines to direct them to the company’s site, preferably directly to the page detailing their store details. If they want a certain product, they will use a search engine to find the brands that supply it. It’s not surprising then, that to turn over the maximum profits possible, you want to be featured high in the search engine’s results. The closer you are to the top of the list, the more likely people are going to click on your link and the more traffic directed to your site. Once consumers are on your page, the products will sell themselves. So, how do you go about directing the maximum volume of traffic to your web page? The answer? By educating yourself. Take the SEO class online to gain a full comprehension of SEO. There are so many more factors that will help you to excel in the field than you could imagine: marketing personas, marketing funnel, search fundamentals, searcher intent, search framework, channel selection, branded searches, document relevancy, URL optimization, link neighborhoods. The list goes on and on. So, it’s time to start swotting up!

Customer Reviews

With increasing numbers of people gaining their information online comes another issue that your company needs to prioritize: online customer reviews. Nowadays, individual, non-professional reviews can have a more beneficial or negative effect on your sales than ever before. The internet has given everyday people a platform to express their love or disdain for a product, service or brand that can reach a worldwide audience. So focus on gaining positive feedback. If you offer high-quality produce and impeccable service, you can’t really go wrong. However, if you do receive a complaint or negative feedback, contact the individual who has made it. Discuss the problem with them. Question what they dislike about your service and how things could be improved. Chances are, you can easily rectify the situation by offering a refund, exchange or other means of compensation. This will ensure that you maintain a good relationship with this individual consumer (they will recognize your company as going above and beyond their call of duty) and encourage them to alter their review. Hundreds of thousands of people will have access to this and trust it, so it’s essential that you put wrongs to right. You can also use the situation to ensure that you don’t make the same mistake again. You will be able to constantly improve, ensuring that you don’t receive negative complaints in the future.

If you follow all of these steps, it won’t be long until your brand is part of the public consciousness. People will feel familiar with your company and place their trust in you to provide them with everything that they expect from their transaction. This means you will have more happy and loyal customers and the increasing profit that comes hand in hand with them.

Freelancers, Here’s How To Put Your Website To The Test

Being a freelancer means relying on your website to bring in customers – it’s your main source of income. For any business, big or small, a website is a vital marketing tool. However, for freelancers it’s more than that – as a freelancer, your website is the heart of your business, which is why it’s so vital to ensure that it’s as effective as possible. The question is, of course, how can you do that – how can you determine how successful your business website is? Use our guide below to determine if your website is as effective and as successful as you think it is…

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Photo courtesy of Pixabay

Utilize objective feedback

A simple way to determine whether your website is as effective as it could be is to utilize objective feedback. There are many options for getting this feedback, with one of the best ones being AB testing – this is where an objective group of people are shown multiple versions of a website or page and choose the one that they like the best. There are several benefits of AB testing, including being able to get a better idea of what you could consider changing and what you should ensure stays the same. The fact is that when it comes to ensuring that your website is as well-designed as possible, objective feedback is key.

Monitor your site’s traffic

The number of visitors that your website gets is a good indication of how effective your website is as a marketing resource. Think of your website like a shop window for your products and services – for your business to be a success, your website needs to be as appealing as possible and get plenty of traffic. Monitor your overall traffic using Google Analytics or another similar tool and take note of when there are dips and spikes in your page views and cross reference them to days, times, and anything else that may be relevant.

Track new vs. returning users

Using monitoring software like Google Analytics, you can track your new vs. returning visitors. Usually, websites tend to have more new visitors than returning ones, which is perfectly fine. However, if your site has predominantly more new users than returning ones, this could indicate that your site isn’t quite right and needs some changes making to it.

Note down conversion rates

A vital part of working as a freelancer is determining the conversion rate of your website. If you allow for your services to be ordered online, you can track how many users made purchases and how many abandoned their shopping carts mid-purchase. This kind of data demonstrates how user-friendly your site is, and whether you need to focus on improving usability. If your site isn’t easy to use and navigate, the fact is that your customers will go elsewhere – it’s as simple as that.

Determining how successful your website is, is no easy task, as there are lots of factors to take into account. Hopefully, however, the advice above will help to make the process of measuring your website’s effectiveness a little easier for you.

The Tools Every Small Business Should Have

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As a small business looking to expand, it’s vital that you are as efficient and professional as possible. Thankfully, there are a lot of fantastic tools that can help you with this, and ensure that you have a competitive edge…

Slack

Slack is a great tool, which enables all of your team to communicate more efficiently. It will allow you all to share files, call each other, send messages, and it even lets you send ‘tacos’ as a reward to employees who’ve done well!

Microsoft Office 365

Although there are lots of free alternatives, you still really can’t beat this Microsoft office software for efficiency and professionalism. It will allow you to complete lots of tasks, including billing, generating presentations and chatting with your team very effectively.

GSuite

Google’s GSuite was built with the intention of offering a total range of business functionality. It enables you to buy a business domain, setup and manage a company email client, track visitors launch ad campaigns, track website analytics and much more besides, and all for just $50 annually!

EchoSign

As a small business, you probably don’t have a huge amount of money to spend on paper, ink, and printers, and thanks to EchoSign, you don’t need to because you can simply upload documents to their server, and have them sent to the other party, who can then sign them digitally. You’ll save a fortune.

Goodhire

Hiring staff can be a nightmare, especially when you’re a small business, and you perhaps don’t have experience of doing so. You have to advertise, conduct background checks, organize drug screenings, test the applicant’s skills and much more besides – it’s a lot, but Goodhire will do all of that and more for you, and they will do it in 24 hours or less!

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Photo courtesy of Pixabay

Upwork

Upwork is a great website, which is full of talented freelancers looking for work. As a small business, this is a boon for you because it gives you direct access to professional web designers, sales people and content writers for a fraction of the cost of hiring them full-time.

Intercom

Intercom is a business communication tool that lets you speak directly to your customers via live chat amongst other things. As you will know, being able to communicate effectively with customers is of the utmost importance if you want them to positively rate you and come back for more, so having a solution like this right at your fingertips is a real benefit.

SalesLoft

SalesLoft is a great way of boosting your sales and growing your customer base, especially in the early days. It comes with a host of features that help to make your sales department more effective such as sales specific email design and a built in sales dialer.

A Great Team

Your employees are the best tools you have. Sure, they might not fit inside your smartphone, but they will be the ones working by your side contacting customers, creating products and doing the small task that help to make a small business bigger. If you invest in nothing else on this list, at least make sure that you assemble a great team.