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Top Tips for Industrial Managers

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StrategyDriven Managing Your People Article |Industrial managers|Top Tips for Industrial ManagersManaging in any kind of industry is challenging, but industrial businesses can be incredibly difficult to manage, with many unique challenges. For those with management positions in any industrial business, you will need to know how to excel in this role and get the most out of your team. You will find that issues often arise when working in an industrial business, and you need to be able to fix these and take them in your stride to keep the business performing to a high standard. So, if you are a manager in an industrial business, keep reading for a few tips that will hopefully come in useful.

Focus On Work Ethic When Recruiting

Your success as a manager will be determined by the staff that you hire. When recruiting, you should focus on those that have a strong work ethic and the right attitude as opposed to skills and experience. You can always use training to bring people up to speed, but things like work ethic cannot be taught.

Keep Your Team Happy

Following on from this, you will need to find ways to keep your team happy and motivated so that they can perform to a high standard each day. It is important to get to know each team member and to develop a professional relationship with them. You can keep people happy and motivated by:

  • Setting realistic goals
  • Positive feedback
  • Flexible working
  • Training
  • Career development opportunities
  • Team building events and social events

Encourage Idea Sharing

As a manager, you need to make it easy for staff to come to you with ideas, questions and concerns. Communication is critical in any management position, but particularly in an industrial setting where issues can quickly arise and create difficulties for workers. Maintain open lines of communication so that issues are brought up and dealt with and to create a stronger connection with your team.

Provide High-Quality Machinery & Equipment

In addition to looking after your staff, you also need to make sure that they have access to the best equipment and machinery. This is a worthwhile investment as it could increase productivity, make work easier for your team and improve the quality of the product. For those that need to mix or blend ingredients for their products, industrial mixers and blenders from places like Winkworth Machinery will provide you with the equipment that you need to find success each day.

Focus On the Big Picture

As a manager, it is important that you are able to see and focus on the big picture. You will have business goals and aims that you need to work towards, and to do this, you need to avoid getting too focused on narrow departmental objectives. The key here is having a team that you can rely on so that you can focus on the big picture and guide the ship in the right direction.

Hopefully, these tips will come in handy and help you to excel in your role as an industrial manager.

Where Will The NFC Label Vs QR Code Be 5 Years From Now?

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StrategyDriven Editorial Perspective | Where Will The NFC Label Vs QR Code Be 5 Years From Now?The QR (Quick Response) code has become a prominent feature in our lives, connecting data to products via devices that can be used in a number of ways. While successful for commercial use, it wasn’t until the global pandemic that consumers began to embrace the QR code, even becoming reliant on it to participate in day-to-day activities.

Alongside the QR code, we have the NFC (Near Field Communication) label or tag. This type of technology is featured in multiple places, from shipping to contactless payments, and even providing data.

Each type of technology has its merits, with similar functions that make them useful technology products for businesses and organisations. But as we look to the future, where will the NFC label be versus the QR code five years from now?

The difference between NFC and QR codes

Understanding a little more about the difference between NFC tags and QR codes provides insights into each of their uses and benefits.

NFC tags are a form of microchip capable of storing vital information, performing actions that are time-saving and convenient. This can include contactless payments, providing authentication of products, etc. When encoding NFC tags it is possible to decide if the data contained in them can be changed or not in the future, making them a flexible and secure solution at the same time. In the retail and shipping industries, NFC tags provide accuracy and make inventory tracking much simpler.

QR codes, on the other hand, are a barcode connected to a piece of data (such as a web page, application or a WiFi password). Once the barcode has been created, it will always point to the same things. QR codes have many practical applications that make them easily used by businesses and consumers, proving useful in many ways. However, being based on a graphical representation and not containing any circuit they could be exposed to an easy falsification process. For instance, a simple photocopy would be enough to forge a QR code.

While similar in their function, each product has its own benefits, while being better suited to some applications more than others.

StrategyDriven Editorial Perspective | Where Will The NFC Label Vs QR Code Be 5 Years From Now?Is NFC a more secure solution?

For many companies, NFC provides the added security that can help prevent inventory loss, boost shipment tracking, and much more. A vital component for modern supply chains, they are an excellent way to detect tampering, and ensure that the product received is the genuine article. You can read more about NFC as a popular supply chain tool to see how this technology is changing the industry.

QR codes in the post-COVID era

While many people had largely given up on the QR code, this tech innovation is something that can genuinely say it benefitted from the COVID-19 pandemic. Used by restaurants, governments, and places all over the world, it quickly became the way to share information in a quick and easy format. Its simplicity ensures a lot of potential for businesses, but it’s important to take data concerns into account and ensure that data protection measures are stepped up.

Now that people are used to the technology, NFC and QR codes could each have a place both in the present and the distant future. For businesses looking to simplify processes in an accessible way, there is a lot of value to be found in NFC labels and QR codes, depending on your industry. The future is uncertain, but this innovative technology seems to be here to stay.

The Growing Importance of Ethics in PR

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StrategyDriven Marketing and Sales Article |Ethics in PR|The Growing Importance of Ethics in PREthics have always been important in PR, but they have officially become more important than ever. The world is changing by a significant degree, and so is the public relations industry. Nearly every single PR organization follows a code of ethics. These can either be company policies that they will follow when working with clients or rules from a proper board. PR Council, PRSA, Institute of PR, ICCO, and Global Alliance are just a few of the boards that offer their own code of ethics.

However, the rising importance of ethics raises an important question about why it is becoming so important. And to answer that, it is best to look at what ethics really mean for PR firms in general.

What Is Ethics?

Simply put, Ethics are rules or principles put into place that every individual who is working in the firm will have to follow. These rules guide PR professionals in a way that allows them to act responsibly and treat their clients with fairness. These principles also happen to be very strict, as people who do not follow the rules set out by a board are blacklisted from the industry.

However, the perception surrounding PR firms and professionals alike is much less positive. Despite various ethics boards having their own rules in place, people have mixed feeling about them, to say the least. A 2018 global report on ethics and its evolution found that over 57% of participants in the US thought that PR, as a field, was unethical. This report tends to stand out compared to the 44% of individuals worldwide who believed the same.

Why Is Ethics In PR Important?

Despite what many have come to believe about PR in general, ethics is the glue holding everything together. A few reasons why Ethics in PR is important:

Helps Sustain the PR Profession

One of the most important reasons why ethics exist in the PR space is to promote healthy competition. If ethics were no longer part of the equation, healthy competition could very well go out the window. Firms will start a race to the bottom as they try to gain the upper hand regardless of the cost.
Without proper Ethics, companies will start relying on underhanded tactics to get ahead of each other. Aggressive procurement tactics and spreading misinformation are just two of the many dangerous ways companies will try to get ahead. As a result, PR firms, their clients, and their employees will suffer. The ethics boards strongly advise against unfair competition in the industry, as no one benefits from it in the long run.

Improves Relationships with Clients

Another important thing to understand about PR firms is that they rarely ever work independently. Whenever they work with another company, they become an extension of their beliefs and morals. And if they happen to act in a way different from their employer, that could be bad news for the entire industry.

With a proper code of ethics in place, PR firms will always be sure to represent their clients according to their public image. The PRSA code of conduct specifies various instances where professionals who act out of the interests of their employer will be violating their regulations.

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Maintains Positive Public Perception

Although most PR firms act as an extension to various companies, they also represent the greater industry. Therefore, their actions can carry consequences for other PR firms, where ethics comes into play.

The ICCO has even created its 10-point Helsinki Declaration, where it details the ethical standards that companies will have to meet to continue working under the board. This massive change came because of a major scandal, which included various PR firms. Buzzfeed chronicled the rise of such firms that were using unsavory methods to benefit their clients.

How is the PR Industry Changing?

Media consumption and the PR landscape, in general, are shifting so rapidly that it is hard for most companies to keep up. The shifting tide of PR is especially dangerous when considering how slow some boards of ethics can be when updating their rules.

The Rise of Convincing Sponsored Content

One of the major changes coming to social media and people’s consumption of it was the rise of paid content. According to the same global report of 2018, 64% of surveyed professionals believe that most people will not be able to tell the difference between content owned and paid for. What is more worrying is that 60% of the professionals believe that people will not care.

Therefore, if a PR agency has not aligned itself with a board of ethics, it will be under heavy fire from the public that cannot distinguish between fake and real news.

The Changing Multi-Media Landscape

70% of professionals believe that the PR industry as a whole will be changing drastically within just five years. 36% of these professionals believe that their firm is not ready for such a change, whereas the rest believe they are. The factors that are influencing this change are paid influencers, branded content, and fake news.

All of these three things can prove to be detrimental to a PR firm. Only with a proper ethics board on its side can PR agencies survive such a drastic change. Furthermore, the code of conduct board has the power to properly investigate the possibilities of PR firms engaging in such convincing under-handed tactics.

How Can PR Firms Prepare for the Future?

The future for PR firms is looking a little bleak, considering how quickly the industry is changing. Over time, fake content will be almost indistinguishable from curated content, putting PR firms in a difficult position. If PR firms focus on their code of ethics or align themselves with a specific board, they can better prepare themselves for such a future.

What strategy is (and what it isn’t):

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StrategyDriven Strategic Planning Article |Strategic Planning|What strategy is (and what it isn’t):Strategy, Oh what a lofty word. High-minded. Mysterious even conjuring wizards behind the curtain. Military generals hidden in a secret bunker calling the shots. The simple word “strategy” can be added to just about anything to make it sound more important or thought-out, strategic relationship building is still just going to a cocktail party or out to lunch with a potential client.

Despite it’s overuse, strategy is still vitally important. Just the act of thinking about something, breaking it down and making a plan, is a thing of beauty in and of itself. Strategy is The Plan, the 360 view. It’s how all the pieces fit together, and what will hopefully result from our actions or reactions.

It turns out a lot of people have a lot to say about strategy. Every conflict ever known has figured in some kind of attack or reaction. Survival depends on it. And so does ours.

Sir Lawrence Freedman of Oxford University is one of the world’s preeminent international scholars on politics and war. His 2013 book, Strategy: A History, which took 40 years to write, is the best book ever written outlining the entire history of the development of strategy.

Freedman writes, “So the realm of strategy is one of bargaining and persuasion as well as threats and pressure, psychological as well as physical effects, and words as well as deeds. This is why strategy is the central political art. It is about getting more out of a situation than the starting balance of power would suggest. It is the art of creating power (emphasis added).”

When a client or manager or CEO asks, What are we doing here folks? we are the ones who’d better have an answer, and preferable a well-crafted document.

One of the most well recognized books on strategy is from the British military historian B.H. Liddell Hart. In his book, Strategy, he defined the concept in the very literal sense as “the art of distributing and applying military means to fulfill the ends of policy,” distinguishing strategy from, on one side, “tactics” — the modes of “actual fighting” on the battlefield — and on the other, “grand strategy,” in which civilian leaders set high-level policy and coordinate the nation’s resources toward a collective goal.

There is a temptation to confuse a vision or policy with a strategy, but they are not the same thing. Policies address the “what.” They’re prescriptions for the way things might operate in an ideal world. Strategy is about the “how.” How do you move toward a desired end, despite limited means and huge obstacles? A policy may have an implementation strategy behind it.

Strategy is often associated with high-level decision makers — generals, presidents, corporate titans — but the basic challenge of, in Theodore Roosevelt’s words, doing “what you can, with what you have, where you are” applies just as much when working from the bottom up.

Saul Alinsky, a hero of the labor movement and a patron saint of union organizers, made the claim that strategy is agnostic about who is currently in power. In his book, Rules for Radicals, he wondered how to use these same concepts of high strategy to wrest power from the oligarchs and tycoons and give it to the people. Alinsky believed the right strategy would allow anyone to wield power.

There are different interpretations of strategy. Beverly Gage is a history professor at Yale University, where she just resigned in a furor from the Brady-Johnson Program in Grand Strategy because of donor pressure over the curriculum. She writes, “The original concept of strategy comes from the world of military affairs. It derives from a Greek word meaning ‘generalship’ or ‘the office or command of a general’: it was an enterprise for the man in charge.”

Any strategic challenge in our daily life, both personal and professional, requires contending with limits and obstacles: scarce resources, structural constraints, devoted enemies and fickle allies, chance, and luck. The plan is a thoughtful prediction.

My belief is simple, strategy is all about creating something greater than it’s parts. Something bigger than yourself with the limited resources of Time, Money and People.

Don’t just leave the strategy to others. If you see a better path forward, outline the strategy and lay it out there. Sure it’s risky, but it’s better than nothing. You just might find yourself a wizard behind the curtain.

About the Author

Matthew L. Moseley is the president and founder of the Ignition Strategy Group and the author of Ignition: Superior Communication Strategies to Create Stronger Connections by Routledge publishing. He is a world record adventure swimmer and lives in Boulder, Colorado.

The Most Important Leadership Strategy: Slowing Down

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StrategyDriven Management and Leadership Article |Leadership Strategy|The Most Important Leadership Strategy: Slowing DownLeadership has become more dynamic and fast-paced as organizations go global and technological integration increases. With these demands, leaders may feel the pressure to speed up, potentially sacrificing important leadership strategies along the way. Increasingly, immediate gratification is the way of the world, yet leaders would be remiss to forget the most important leadership strategy: slowing down.

When leaders choose to implement the deliberate act of slowing down, it can help promote various positive outcomes. Slowing down can help minimize mistakes, increase focus, and assist in the regulation of emotional reactions to various situations. There is no limit to the way these benefits can serve the modern leader.

Leaders who know how to take their foot off the accelerator and slow down — even when the impulse is to speed up — attain tremendous strategic advantages that, in the long run, help them to come out ahead.

Among the many advantages leaders can realize when slowing down, the following four are some of the most prominent:

1. Decreased mistakes. It should come as no surprise that going too fast can produce mistakes. Leaders who become caught up in fast-paced environments can forget their manners, overlook critical steps, or forget tasks altogether. When leaders speed up, they may inadvertently treat team members poorly as they become hyper focused on reaching goals. However, leaders must always remember that their organizations thrive because of their people, and that their people create the culture and environment of the workplace.

If leaders don’t take a moment to slow down, breathe, and check on their team, they won’t know their team’s status. Whether that’s their progress on goals or their internal struggles, team members’ wellbeing is necessary to achieve goals without setbacks. Part of being an effective leader is understanding the need to ensure the team reaches its goals without sacrificing quality or team members’ welfare.

2. Increased listening. Leaders who allow themselves to slow down improve their ability to listen to learn in their conversations. When the need for speed pushes all involved to move too quickly, conversations become compressed and the ability to actively listen diminishes. For leaders, this is especially detrimental. They must remain entirely present in all their conversations in order to keep a pulse on their team.

Should leaders regularly face instances where they’re unable to fully listen, they end up losing instead of gaining time, often having to reconvene team members to go back over important points or concerns. Instead, slowing down enables them to actively listen. This involves calming their breathing, maintaining eye contact, refraining from interrupting, and attempting to fully address the issues at hand.

3. Alleviated stress. The drive that comes from a need for speed is often accompanied by stress and anxiety. That drive also makes it difficult to gracefully respond to interruptions, which can produce negative reactions among team members. Slowing down decreases the risk of showing or provoking negative emotions. For leaders, this is imperative as their influence on their team sets the tone for team behavior and organizational culture.

By slowing down, leaders can effectively prioritize, stay on top of tasks, and remain organized, and therefore will find it much easier to avoid the stress and anxiety that can permeate throughout the organization. While the need to act quickly will present itself from time to time, leaders must slow down enough to respond from a controlled emotional state. Even under pressure, leaders can achieve a sense of calmness and model for team members how to manage themselves by maintaining a steady composure.

4. Strengthened organizational culture. Going too fast leads to making mistakes, diminishes listening skills, and creates stress and anxiety. Yet leaders who know how to slow down, remain present, and think clearly are helping to build a positive culture. Leaders are the drivers of culture, and they must model the behavior they wish to see in the workplace.

Slowing down leaves room for emotional intelligence, ethical behavior, empathy, and compassion. These are all foundational qualities to being a positive leader and leading a successful team. It allows teams to reach their goals, results in employee wellbeing and low turnover, and increases innovation and creativity. At a time when masses of workers are choosing to leave their jobs, leaders can create positive and productive cultures by slowing down.

Any current or aspiring leader hoping to learn and grow can start with the most important leadership strategy: slowing down. By slowing down, leaders cultivate all of the best leadership qualities that will better motivate employees, generate effective decision making, and galvanize a positive culture.

About the Author

StrategyDriven Expert Contributor | Mary SmithStrategyDriven Expert Contributor | Brian SmithMary Smith has degrees in English and psychology from the University of Redlands, and in organizational leadership from Colorado State University Global. She is co-author with her father, Brian Smith, of the new book, Individual Advantages: Be the “I” in Team (BookBaby, March 2, 2021). Learn more at iabusinessadvisors.com.