Performance measures serve to align an organization’s efforts to the achievement of its mission. As part of a company’s evaluation and control program, they quantifiably monitor important characteristics of the company’s products and services and the performance of the individuals and processes creating them. Performance measures support managerial decision-making by providing useful information regarding:
how efficient and effective are the company’s processes and the individuals implementing them
if product or service improvements are necessary
if the company’s customers and stakeholders are satisfied
if the company is meeting its stated goals
Performance measures best serve an organization when they are understandable, broadly applicable, uniformly interpreted, and economic to apply. They should cascade through and organization’s hierarchy such that achievement of lower tiered performance goals support higher tiered goals that in turn ultimately support achievement of the company’s mission.
Focus of the Organizational Performance Measures Forum
This forum will focus on the principles, best practices, and warning flags associated with the leading practices of companies that successfully use performance measures to drive organizational alignment, accountability, and operational performance. The following articles, podcasts, documents, and resources cover those topics critical to a strong performance measurement system.
Strategy Maps by Robert S. Kaplan and David P. Norton
Enterprise Performance Measurement
We can work with you to assess and improve your performance measurement system; yielding metrics and reports that are operationally relevant, organizationally consistent, and economically implemented. The resulting system helps improve managerial decision-making, organizational alignment, and individual accountability. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.
https://www.strategydriven.com/wp-content/uploads/OrgPerfMsrs.jpg263350Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2007-07-04 08:18:402018-06-18 21:32:38StrategyDriven Organizational Performance Measures Forum
The terms management and leadership are often used interchangeably and managers are frequently assumed to be leaders. Nothing could be further from the truth.
The function of the manager, and therefore the definition of management, is to direct or supervise the resources under his or her charge to the accomplishment of managed group’s assigned work. This occurs through assigning individual tasks, allocating non-personnel resources, setting performance standards, monitoring performance, providing reinforcing and corrective feedback, and making ongoing adjustments as needed to ensure the on-time and on-budget completion of the managed group’s work.
Leaders are individuals of impeccable character, unquestioned integrity, and unwavering selflessness that endear followers and inspire trust. They possess a clear and vivid vision that they communicate to others who subsequently choose to support achievement of the vision. Leaders motivate and inspire followers to achieve more individually and collectively. Leadership is a quality of the person and not a right of the position – anyone can be a leader.
Therefore, while a manager can also be a leader, a manager is not necessarily a leader. Likewise, leaders do not necessarily hold management positions.
Articles in the Management category are dedicated to discussing the principles of successful management and leadership within the following topical areas:
Welcome to StrategyDriven, the website dedicated to providing executives and managers with the planning and execution tools needed to create greater organizational alignment and accountability for achievement of superior results.
We believe creation of a clear, forward-looking strategy, translatable to the day-to-day activities of all organization members, is critical to realizing success in today’s fast paced market environment. Not only does a compelling, well executed strategy align individuals to a common purpose, it ensures that purpose best serves the company’s mission.
On the StrategyDriven website, you’ll find whitepapers, models, templates, process flows, and discussion forums related to the programs and activities necessary to create and execute your organization’s vision of success. Complementing these resources is The Accountable Organization Podcast, focused on the subset of programs and activities directed at shaping the organization’s behavior toward the continuous pursuit of excellence and mission accomplishment.
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Business Programs
StrategyDriven Organizational Performance Measures Forum
/in Organizational Performance Measures/by Nathan IvesPerformance measures best serve an organization when they are understandable, broadly applicable, uniformly interpreted, and economic to apply. They should cascade through and organization’s hierarchy such that achievement of lower tiered performance goals support higher tiered goals that in turn ultimately support achievement of the company’s mission.
Focus of the Organizational Performance Measures Forum
This forum will focus on the principles, best practices, and warning flags associated with the leading practices of companies that successfully use performance measures to drive organizational alignment, accountability, and operational performance. The following articles, podcasts, documents, and resources cover those topics critical to a strong performance measurement system.
Articles
Principles
Best Practices
Warning Flags
StrategyDriven Expert Contributor Articles
StrategyDriven Podcasts
StrategyDriven Podcast
StrategyDriven Podcast – Video Edition
StrategyDriven Podcast – Special Edition
Documents
Whitepapers
Resources
Books
We can work with you to assess and improve your performance measurement system; yielding metrics and reports that are operationally relevant, organizationally consistent, and economically implemented. The resulting system helps improve managerial decision-making, organizational alignment, and individual accountability. Learn more about how we can support your implementation and upgrade efforts or contact us for a personal consultation.
Management – Introduction
/in Management/by StrategyDrivenThe function of the manager, and therefore the definition of management, is to direct or supervise the resources under his or her charge to the accomplishment of managed group’s assigned work. This occurs through assigning individual tasks, allocating non-personnel resources, setting performance standards, monitoring performance, providing reinforcing and corrective feedback, and making ongoing adjustments as needed to ensure the on-time and on-budget completion of the managed group’s work.
Leaders are individuals of impeccable character, unquestioned integrity, and unwavering selflessness that endear followers and inspire trust. They possess a clear and vivid vision that they communicate to others who subsequently choose to support achievement of the vision. Leaders motivate and inspire followers to achieve more individually and collectively. Leadership is a quality of the person and not a right of the position – anyone can be a leader.
Therefore, while a manager can also be a leader, a manager is not necessarily a leader. Likewise, leaders do not necessarily hold management positions.
Articles in the Management category are dedicated to discussing the principles of successful management and leadership within the following topical areas:
Welcome!
/in Announcements/by Nathan IvesWelcome to StrategyDriven, the website dedicated to providing executives and managers with the planning and execution tools needed to create greater organizational alignment and accountability for achievement of superior results.
We believe creation of a clear, forward-looking strategy, translatable to the day-to-day activities of all organization members, is critical to realizing success in today’s fast paced market environment. Not only does a compelling, well executed strategy align individuals to a common purpose, it ensures that purpose best serves the company’s mission.
On the StrategyDriven website, you’ll find whitepapers, models, templates, process flows, and discussion forums related to the programs and activities necessary to create and execute your organization’s vision of success. Complementing these resources is The Accountable Organization Podcast, focused on the subset of programs and activities directed at shaping the organization’s behavior toward the continuous pursuit of excellence and mission accomplishment.