Recommended Resource – Manager Tools

Manager Tools
by Michael Auzenne and Mark Horstman

Website Address: www.Manager-Tools.com

About the Reference

Manager Tools by Michael Auzenne and Mark Horstman is a weekly podcast that provides managers with the step-by-step tools and techniques for becoming more effective. Updated weekly, the Manager Tools podcasts provide insight to a broad range of topics including feedback, one-on-ones, coaching, and mentoring. Manager Tools was recognized as the best business podcast in 2006 and 2007 by Podcast Awards.

Benefits of Using this Reference

A great strategy is nothing more than a tome of good intentions until executed. The more accountable the organization and the more effective the execution of its processes the greater the likelihood the organization will achieve its mission objectives.

Professional executives and managers are responsible for establishing and reinforcing a culture of accountability and effectively leading execution of the organization’s processes. StrategyDriven contributors like Manager Tools podcasts because each of these approximately 30 minute discussions provides a clear, step-by-step method executives and managers can immediately implement to increase their organization’s accountability and their leadership effectiveness. We particularly encourage all of our readers to listen to the Manager Tools Basics podcast series focused on feedback, one-on-ones, coaching, delegating, and conducting meetings.

Many of the Manager Tools recommendations support the effective execution of StrategyDriven best practices; making Manager Tools podcasts a StrategyDriven recommended listen.

Final Thought…

The vast majority of Manager Tools content is FREE! We encourage all members of the StrategyDriven community to take a moment and visit the Manager Tools website and begin to benefit from Mike and Mark’s advice today.

StrategyDriven Organizational Performance Measures Best Practice Article

Diverse Indicators

StrategyDriven Organizational Performance Measures Best PracticeA picture comprised of only one color is not a picture at all; rather, it is simply a field of color. Likewise, a single performance indicator cannot paint a picture of performance.


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StrategyDriven Evaluation and Control Program Forum

StrategyDriven Evaluation and ControlAn organization’s evaluation and control program is a data gathering and action initiation mechanism. This program monitors the external business environments, the internal performance of business units, processes, and individuals, and the output products and services of the organization. Once collected, data is processed to present a picture of the company’s overall performance and to trigger actions in response to conditions representing opportunities or threats.

The evaluation and control program is comprised of several component processes that monitor performance on a continuous, periodic, and event driven basis; driving action when necessary. Component processes include:

  • organizational performance measurement system (continuous and periodic)
  • external environmental monitoring program (continuous and periodic)
  • condition reporting/corrective action program (event driven)
  • self-assessments program (periodic and event driven)
  • benchmarking (periodic)

Outputs from the various monitoring processes are often combined to create a richer understanding of organizational performance relative to both internal performance standards and external benchmarks. Synthesized data drives actions on a day-to-day operational basis and serves as input to the strategic planning process. When predefined thresholds are reached or exceeded, action is prompted to take advantage of opportunities or mitigate threats representing a risk to the business or its operations.

Focus of the Evaluation and Control Program Forum

Evaluation and control program components play a key role in an organization’s learning and growth efforts. They not only identify improvement opportunities, they also identify internal and external best practices that can be used to better existing processes. This continuous growth mechanism is critical to an organization seeking to maintain and advance its position in the marketplace. Materials in this forum are dedicated to discussing the leading practices of companies successfully executing an evaluation and control program in support of strategic business planning and tactical business execution. The following articles, podcasts, documents, and resources cover those topics critical to an effective evaluation and control program:

Articles

Best Practices Articles

Warning Flags Articles

StrategyDriven Expert Contributor Articles

StrategyDriven Podcasts

StrategyDriven Podcast – Special Edition

Resources

Whitepapers

Models

Recommended Resource – The Three Signs of a Miserable Job


The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees)
by Patrick M. Lencioni

About the Reference

The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees) by Patrick M. Lencioni examines three causes of job dissatisfaction. Focused on the executive and management teams, Mr. Lencioni illustrates the harmful effects of anonymity, irrelevance, and immeasurability on worker performance and ultimately the organization’s success. He then prescribes actions that can be taken to overcome these obstacles thereby increasing employee productivity and engagement which subsequently improves organizational performance.

Benefits of Using this Reference

Employee performance serves as the foundation for the organization’s overall performance. When employee efforts are optimized and aligned to common mission goals, the organization realizes its greatest value potential.

Creating job satisfaction and thereby earning employee engagement and promoting focused, productive work effort is the responsibility of every executive and manager. StrategyDriven contributors like The Three Signs of a Miserable Job because it highlights the fundamental job satisfaction needs shared by all employees and the barriers preventing these needs from being met. As with all of his previous fables, Mr. Lencioni offers actionable steps executives and managers can take in order to eliminate these barriers. Additionally, Mr. Lencioni’s recommended actions support what StrategyDriven contributors believe is key to sustained, superior success; shared vision, focus, and commitment.

As a business novel, The Three Signs of a Miserable Job presents its principles for improving job satisfaction through a believable, vividly illustrated, and easily related to story of two organizations struggling to improve performance. Many of the best practice recommendations found on the StrategyDriven website compliment the actions prescribed in The Three Signs of a Miserable Job; making this book a StrategyDriven recommended read.

New Model Release – Decision-Making Base Model

StrategyDriven contributors are pleased to announce the release of our fourth model, the Decision-Making Base Model. This model illustrates the concepts of uncertainty and risk associated with hurdle and window decisions. (Hurdle decisions seek outcomes above a defined threshold while window decisions seek outcomes between an upper and lower threshold.) Additionally, the model provides the foundation from which later posts and models will explore how various actions impact a decision’s uncertainty and therefore its risk and the probability of achieving desirable outcomes.