All too often vital communications go unheard, creating workforce discontent, reducing organizational effectiveness, and alienating clients. Why with today’s advanced communication mechanisms do so many messages go unnoticed? One answer is that people are so overwhelmed with modern society’s messaging that they sometimes don’t recognize the importance of a single announcement; filtering it out as noise. Another reason is that not all people meaningfully receive information in the same way and some important messages are only sent through channels not likely to be received. To overcome both these challenges, managers should consider communicating important messages seven times using seven different media.
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Karen K. Juliano is StrategyDriven‘s Editor-in-Chief and Vice President of Communications and Marketing. Prior to joining the StrategyDriven team, she helped produce weekly programming for a Public Access Television station and served as a production assistant in the public affairs office at United States Naval Base, Philadelphia. To read Karen’s complete biography, click here.
https://www.strategydriven.com/wp-content/uploads/iStock_000004108445XSmall.jpg289415Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2009-03-17 00:42:592019-07-13 12:44:06Business Communications Best Practice 1 – Communicate 7 Times, 7 Different Ways
Whether creating a new product or service or upgrading an internal process or software application, all projects fundamentally represent a change to the way an organization does business. This change is represented by two components, the technical object being added or altered and the emotional acceptance and implementation of the new technical object by the workforce. While each change component is equally important to the project’s success, it is the later that often poses the most risk of failure. To reduce this risk and thereby increase the project’s likelihood of success requires strong line ownership especially on the part of executives and managers.
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“Consistency is the last refuge of the unimaginative.”
Oscar Wilde (1854 – 1900)
Irish poet and playwright
“Consistency requires you to be as ignorant today as you were a year ago.”
Bernard Berenson (1865 – 1959)
American art historian
Seemingly harsh words, but consider…
Consistency is an interesting word. We often think of it as a desirable quality but that really depends on one’s perspective. In today’s highly competitive business environment, product and service quality are continually advancing. Therefore, companies consistently meeting or exceeding customer expectations are necessarily improving; making their performance anything but consistent. Likewise, employees exhibiting seemingly consistent performance relative to the market are really improving while those whose performance is truly consistent fall behind.
So for the successful, the only true constant is change.
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2009-03-10 00:33:532016-02-02 22:49:39Leadership Inspirations – Only Change is Constant
Competitive pressures are forcing executives to react faster to changing business conditions and customer requirements. Line managers and decision-makers need to have an efficient and effective system for day-to-day business operation with access to performance metrics that lead to the most appropriate activities.
In July 2008, we were privileged to host Forrest Breyfogle, Founder and CEO of Smarter Solutions and author of The Integrated Enterprise Excellence System series on the StrategyDriven Podcast. During our interview, Forrest shared his insights on using the Integrated Enterprise Excellence System (IEE) to improve business performance beyond that achievable through use of Lean Six Sigma or The Balanced Scorecard alone. IEE combines the best practices of earlier tools and methods, like Lean Six Sigma, with innovative analytical techniques to drive financial and operational success at the enterprise level and achieve the three Rs of business, everyone doing the Right things the Right way at the Right time.
And now Forrest is offering a one-day executive seminar where participants will learn how to implement The Integrated Enterprise Excellence System to:
increase productivity and eliminate daily firefighting and non-value add activities from business processes
sustain a consistent, high-performance team environment and culture
improve top- and bottom-line strategies and results in a fierce competitive and global market
improve the measurement criteria and report out of high-level business metrics
achieve and execute repeatable, strategic business plans
Seminar Details
This session is open to the public and complimentary for leading influencers and decision-makers. Please call (512) 918-0280 to determine if you qualify for this complimentary session.
Forrest details how to implement The Integrated Enterprise Excellence System in his four book series which can be purchase by clicking on the following links:
Complimenting the outstanding insights contained within The Integrated Enterprise Excellence System series and our special edition StrategyDriven Podcast are the organizational performance improvement materials and resources found on his website, Smarter Solutions (www.SmarterSolutions.com).
Forrest W. Breyfogle III, author of The Integrated Enterprise Excellence System series, is CEO of Smarter Solutions, a global management coaching and consulting firm specializing in the design and application of innovative enterprise-wide performance measures and business solutions. For over 15 years, Forrest has advised company leaders and their teams on how to improve their organization’s performance through the use of his Integrated Enterprise Excellence System. In 2004, Forrest received the prestigious Crosby Medal from the American Society for Quality for his earlier book, Implementing Six Sigma. He serves on the Board of Advisors for the University of Texas Center for Performance Excellence. To read Forrest’s full biography, click here.
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2009-03-08 10:51:092013-06-30 15:23:18Learn How to Achieve Enterprise Excellence at an Executive One-Day Seminar with Forrest Breyfogle
Profits are up, costs are down, the market is yours. Time to sit back and enjoy life, right? Wrong!
From Kmart to Walmart, Compaq to Dell, history is replete with examples of organizations that had once dominated a market segment only to become insignificant or non-existent. Today’s fast moving, highly competitive marketplace demands a relentless pursuit of organizational improvement. What is low cost and efficient today is likely to become expensive and unwieldy tomorrow given the rapid pace of technological advances, process innovation, and the entry of tenacious entrepreneurs into the marketplace from around the globe. For organization leaders, this means never being satisfied with the status quo and always seeking to identify ways to improve the organization’s performance.
How Hungry Should an Organization Be?
Executives and managers frequently ask: How high should we set our goals?
Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
Subscribe to the StrategyDriven Insights Library
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).
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Business Programs
Business Communications Best Practice 1 – Communicate 7 Times, 7 Different Ways
/in Business Communications, Premium/by Karen JulianoHi there! Gain access to this article with a FREE StrategyDriven Insights Library – Sample Subscription. It’s FREE Forever with No Credit Card Required.
In addition to receiving access to Business Communications Best Practice 1 – Communicate 7 Times, 7 Different Ways, you’ll help advance your career and business programs through anytime, anywhere access to:
Best of all, it’s FREE Forever with No Credit Card Required.
About the Author
Project Management Best Practice 3 – Line Management Project Ownership
/in Premium, Project Management/by StrategyDrivenHi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).
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Leadership Inspirations – Only Change is Constant
/in Leadership Inspirations/by StrategyDrivenOscar Wilde (1854 – 1900)
Irish poet and playwright
“Consistency requires you to be as ignorant today as you were a year ago.”
Bernard Berenson (1865 – 1959)
American art historian
Seemingly harsh words, but consider…
Consistency is an interesting word. We often think of it as a desirable quality but that really depends on one’s perspective. In today’s highly competitive business environment, product and service quality are continually advancing. Therefore, companies consistently meeting or exceeding customer expectations are necessarily improving; making their performance anything but consistent. Likewise, employees exhibiting seemingly consistent performance relative to the market are really improving while those whose performance is truly consistent fall behind.
So for the successful, the only true constant is change.
Learn How to Achieve Enterprise Excellence at an Executive One-Day Seminar with Forrest Breyfogle
/in Announcements/by Nathan IvesIn July 2008, we were privileged to host Forrest Breyfogle, Founder and CEO of Smarter Solutions and author of The Integrated Enterprise Excellence System series on the StrategyDriven Podcast. During our interview, Forrest shared his insights on using the Integrated Enterprise Excellence System (IEE) to improve business performance beyond that achievable through use of Lean Six Sigma or The Balanced Scorecard alone. IEE combines the best practices of earlier tools and methods, like Lean Six Sigma, with innovative analytical techniques to drive financial and operational success at the enterprise level and achieve the three Rs of business, everyone doing the Right things the Right way at the Right time.
And now Forrest is offering a one-day executive seminar where participants will learn how to implement The Integrated Enterprise Excellence System to:
Seminar Details
This session is open to the public and complimentary for leading influencers and decision-makers. Please call (512) 918-0280 to determine if you qualify for this complimentary session.
Executive One-Day: Achieving Enterprise Excellence
Date:
March 19, 2009
Time:
8 am to 5 pm
Location:
Smarter Solutions, Inc.
11044 Research Blvd.
Suite B-400
Austin, Texas 78759
Contact:
(512) 918-0280
Pre-Registration:
http://www.smartersolutions.com/registrationform.htm
Additional Resource
Find out more about The Integrated Enterprise Excellence System by listening to StrategyDriven Podcast Special Edition 3 – An Interview with Forrest Breyfogle, author of Integrated Enterprise Excellence, Volume I – The Basics.
Additional Information
Forrest details how to implement The Integrated Enterprise Excellence System in his four book series which can be purchase by clicking on the following links:
Complimenting the outstanding insights contained within The Integrated Enterprise Excellence System series and our special edition StrategyDriven Podcast are the organizational performance improvement materials and resources found on his website, Smarter Solutions (www.SmarterSolutions.com).
Strategic Planning Best Practice 14 – Never Be Satisfied
/in Innovation, Premium, Strategic Planning/by StrategyDrivenFrom Kmart to Walmart, Compaq to Dell, history is replete with examples of organizations that had once dominated a market segment only to become insignificant or non-existent. Today’s fast moving, highly competitive marketplace demands a relentless pursuit of organizational improvement. What is low cost and efficient today is likely to become expensive and unwieldy tomorrow given the rapid pace of technological advances, process innovation, and the entry of tenacious entrepreneurs into the marketplace from around the globe. For organization leaders, this means never being satisfied with the status quo and always seeking to identify ways to improve the organization’s performance.
How Hungry Should an Organization Be?
Executives and managers frequently ask: How high should we set our goals?
Hi there! Gain access to this article with a StrategyDriven Insights Library – Total Access subscription or buy access to the article itself.
Sign-up now for your StrategyDriven Insights Library – Total Access subscription for as low as $15 / month (paid annually).
Not sure? Click here to learn more.
Don’t need a subscription? Buy access to Strategic Planning Best Practice 14 – Never Be Satisfied for just $2!