StrategyDriven Podcast Episode 39 – Making Change Work: A Radical Approach to Change Management, Real Leadership

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 39 – Making Change Work: A Radical Approach to Change Management, Real Leadership explores what true leadership is and how it is effectively applied throughout the change management process. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • what leadership is and the difference between leadership and management
  • the qualities, characteristics, and skills successful change leaders commonly possess
  • the difference between the exercise of power and force
  • reasons so many change implementations are unsuccessful
  • steps leaders should take to ensure change implementations succeed
  • how leaders can get buy-in before the change initiative begins
  • the outward signs a leader should look for that indicate the change has been accepted; that the organization will continue to adhere to the change and not revert back to its previous way of doing business
  • actions the change leader should take if he or she feels the organization is not accepting the change; that the change initiative is failing

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the sixth and final podcast in a series that teaches leaders how to make change work.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

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About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

How to Discourage Digital Distractions: Conquer CyberOverload

It’s been estimated that unnecessary interruptions caused by digital distractions cost U.S. Businesses $650 billion per year in lost productivity.

Ask yourself and your employees the following questions:

  • Do you find yourself getting LESS done now that you have constant access to limitless information and anyone can interrupt you at any time?
  • Are you so attached to your digital devices that you don’t even have time to THINK?


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About the Author

Joanne Cantor, PhD, is an internationally recognized expert on the psychology of media and communications. She is Outreach Director of the Center for Communication Research at the University of Wisconsin–Madison, where she was an award-winning professor for 26 years. Through her consulting firm, Your Mind on Media, she speaks before business, professional, and educational organizations on productivity, creativity, and stress reduction. In recognition of her expertise, Dr. Cantor has testified on numerous occasions before U.S. Congressional committees as well as the Federal Communications Commission. To read Joanne’s complete biography, click here.

StrategyDriven Podcast Series

StrategyDriven Leadership Conversation Episode 4b – Relational Leadership: Attracting and Retaining Top Talent, part 2 of 2

StrategyDriven Leadership Conversations focus on the values and behaviors characteristic of highly effective leaders. Complimenting the StrategyDriven Management & Leadership articles, these conversations examine the real world challenges managers face every day that are not easily solved with a new or redesigned process and instead demand the application of soft leadership skills to achieve a positive outcome.

Episode 4b – Relational Leadership: Attracting and Retaining Top Talent, part 2 of 2 explores how to attract talented personnel and reduce the undesired attrition of top employees through development of a positive, reinforcing workplace environment where people feel they are valued and have the opportunity to grow.

Additional Information

Complimenting the outstanding insights Frank shares in this edition of the StrategyDriven Leadership Conversation podcast are those he shared in a three-part series on Employee Retention:

Final Request…

StrategyDriven Leadership Conversation PodcastThe strength in our community grows with the additional insights brought by our expanding member base. Please consider rating us and sharing your perspectives regarding the StrategyDriven Leadership Conversation podcast on iTunes by clicking here. Sharing your thoughts improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Leadership Conversation!


About the Author

Frank McIntosh is author of The Relational Leader (Course Technology PTR, Cengage Learning 2010). During his 36 year career, Frank has worked with many of the most recognized companies and executives in the world. He has provided consulting services for peers across the country and helped initiate Junior Achievement programs in Ireland, the Ivory Coast, Oman, the United Arab Emirates, Bahrain, and Uzbekistan. Frank was inducted into the Delaware Business Leaders Hall of Fame in October 2008, one of 38 individuals so honored and the first not-for-profit executive to receive this distinction in Delaware’s 300 year business history. To read Frank’s complete biography, click here.

For more information regarding this subject, visit Frank McIntosh at his website www.FJMcIntosh.com.

StrategyDriven Tactical Execution Best Practice Article

Tactical Execution Best Practice 5 – No Co-, Only Vice

StrategyDriven Tactical Execution Best Practice ArticleNo two people are exactly alike; they will always have at least a slightly different interpretation as to what the organization’s ultimate goals are and how to be achieve them regardless of the amount of painstaking detail put into describing each objective.


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  • A sampling of dozens of Premium how-to documents across 7 business functions and 28 associated programs
  • 2,500+ Expert Contributor management and leadership articles
  • Expert advice provided via StrategyDriven’s Advisors Corner

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Additional Information

Added perspective on the merits of a singular leadership authority can be found in StrategyDriven Decision-Making Best Practice – There Can Be Only One.

Barriers to Reducing and Controlling Healthcare Costs

Soaring healthcare costs combined with the economic downturn pose a significant challenge for employer-sponsored health plans that cover medical costs for 61 percent of the U.S. population.

In 2011, health premiums will continue to surge upward with most major surveys projecting increases in the 9 percent to 12 percent range – or over eight-times the rate of inflation. Without change, the Business Roundtable, an association of major U.S. corporate CEOs, predicts employer health costs will increase 166 percent by 2019, resulting in a cost burden of $28,530 per employee – three-times the 2009 employee cost of $10,743.

In this environment, employers – major payors of the $2.6 trillion annual U.S. healthcare bill – are under enormous pressure to find out where their benefit dollars are going. These same employers are focusing on how they and their workforce are able to get the best value for the money spent on healthcare.

Employers seek answers to questions such as:

  • What steps can I take to identify and mitigate my healthcare expense trend?
  • What areas are showing the highest potential for costly future medical risks?
  • What proactive steps can be taken to control costs and improve employee health behavior?

This research report provides an overview of the data and tools needed by employers to interpret relevant plan data, find the problems and determine solutions. It also addresses the basic obstacles and ‘hidden’ barriers to employer healthcare control and the opportunities to overcome these barriers with collaboration between employers and gatekeepers – consultants, brokers and insurers – for improved health plan performance.

Click here to download a complimentary copy of this Healthcare Performance Management Institute report. (Complimentary site registration required.)

Want to learn more?

Listen to our recent StrategyDriven Editorial Perspective podcast interview with George Pantos, Executive Director of the Healthcare Performance Management Institute during which we discuss how companies can keep their current health plans in light of the recently passed healthcare legislation and under what circumstances they may wish to do so.