Risk Management – Principles for Responding to Unexpected, Catastrophic Black Swan Events

Black Swans events are rare (low probability), catastrophic (high impact) incidents that are seemingly unpredictable, go unrecognized, or are deemed so unlikely as to not reasonably warrant expensive preventive measures.

Why have a Risk Management Program?

Most people think of risk management as an insurance policy, the price paid to help prevent potentially negative outcomes from being realized by their company. Such a view leads to the conclusion that risk management is a business expense with a highly subjective value proposition.

Leadership Lessons from the United States Naval Academy – Make the Decision Your Own

StrategyDriven Professional Leadership Lessons from the United States Naval AcademyNations entrust their military personnel with the responsibility of providing for the national defense and securing the rights and liberties of their people. This goal places many who serve in harms way, whether during peacetime or when at war.


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I’m sorry, I didn’t hear you. Could you repeat that?

“I didn’t hear you.” No, you weren’t listening. “Our people need to listen better.” No, your people need to understand WHY they don’t listen. REALITY: You quit paying attention for one reason or another, AND blame it on the person talking to you. Two rudes don’t make a right. How do you listen? That’s both […]

How To Be A Leader Who Gets Real

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Our Listening Biases Restrict Success

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Even with Advanced Messaging for Business, Nothing Trumps a Classic Conversation

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The Dance Between Cozy Warmth and Burnout at Your Job

I have been spending the last few days in my Canyon Hideaway at the Four Corners. My main heat source in this small house tugged against the Red Rocks is a wood stove. Every time I get here, I’m having problems starting the fire and keeping it going. For me it is always a threshold […]

Four Types of Business Performance Assessments

Business performance assessment programs are comprised of four types of periodically scheduled and event driven assessments.

The Business of Kindness

Lately, while listening to an NPR program, I heard a group of business people discussing kindness. Kindness – not a word historically associated with corporations, those bastions of male verve – is now being equated with the bottom line. How times have changed. In the 90s when I gave keynotes titled ‘Sales as a Spiritual […]