Management Observation Program Best Practice 15 – Selecting an Activity to be Observed

Not all activities impact or potentially impact the organization equally. Consequently, they should not be treated equally when being selected for observation. So what activities should be prioritized for observation?

Thinking about success… welcome to the club!

“Thoughts are things” is the title and the first words of the first chapter in the immortal Napoleon Hill book, Think and Grow Rich. When I first read those words, in 1972, I didn’t really understand what they meant – even when I read the first chapter and the examples offered in Think and Grow […]

A Fish Out of Water

When does a fish notice water? When it is out of the water! The fish gasps for breath. The fish beats its tail on the deck and moves in a helpless manner. It is out of the water and clearly feeling the difference. Hence the saying “like a fish out of water”. I recently had […]

The Skills of Kindness: a guide for sellers, coaches, leaders and facilitators

I believe our ultimate kindness is in helping Others be all they can be, to achieve their own brand of excellence that works best for their own unique system. But inadvertently and unwittingly we bias and restrict our interactions: Regardless of our message or willingness to truly serve, our own subjectivity may limit possibility. In […]

What You Need to Take Your Company into the Global Marketplace

Photo courtesy of Pixabay A lot of people like to develop their companies into national brands. But, then they are unsure of how to grow or expand any further. Becoming an international brand is really a sign that you have ‘made it’. So many business owners are unsure how to take their companies to this […]

Your Look. Your Personality. Your Brand Voice.

The best brands connect with consumers and build long-term relationships through carefully crafted and controlled messaging. A logo, alone, is not enough. You see – once a small business has a strong logo, it’s important to bring the brand to life by developing a brand voice. No matter how small the business, putting a face […]

Leadership Lessons from the United States Naval Academy – Providing Effective Performance Feedback

StrategyDriven Leadership Lessons from the United States Naval AcademyMidshipman receive feedback numerous times a day during almost every activity in which they are involved. This feedback is intended to strengthen their performance and character; preparing them for the extreme challenges of leadership in combat and other high-risk situations.


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Middle Management – The Leverage Point for Performance Improvement

Over 30 years of management consulting has made clear that the locus for a breakdown in performance improvement lies in middle management. Organizations focus on building executive teams with mixed records of success. First-line working groups tend to naturally coalesce as teams as they are doing the same work, share the same view of the […]

Buying Decisions, Buying Decision Path, Buy Cycles, and Pre-Sales

I’d like to set the record straight. In 1985 I coined terms that I’ve written extensively about in best selling books, magazines, and hundreds of articles. Unfortunately, when finally adopting them, the sales field defined them differently than originally intended, causing important concepts to be lost. This article presents the intended definitions and explains how […]

How to Lead in High Turbulence – 5 Lessons from the Tunisian revolution

What would you do if you were offered a new job and were told you would be fired after one year but you weren’t allowed to quit during your mandate? That you would be paid peanuts compared to your old comfortable job, and you would be harassed and bashed in the media constantly. And you […]