Sharon Drew Morgen

Questioning Questions

Decades ago I had an idea that questions could be vehicles to facilitate change in addition to eliciting answers. Convention went against me: the accepted use of questions (framing devices, biased by the Asker, that extract a defined range of answers) is built into our culture. But overlooked is their inability to extract good data […]

StrategyDriven Alternative Selection Article

The Secret Button for Getting Your Ideas Approved

Getting your idea approved requires a clear recommendation that’s paired with a compelling reason for your stakeholder to approve your idea. If you can combine that idea with a powerful rationale, you’ll get to “yes” before you know it. Make Your Audience Care At the heart of getting your pitch approved is making your audience […]

Steve Blue

Seven Lessons American Manufacturing’s Decline Can Teach Any Company

The United States destroyed its enemies in World War II because it out-produced them. Its manufacturing capacity was enormous and efficient. Its workforce was inspired and committed. The government, suppliers, and competitors all collaborated to produce the biggest manufacturing juggernaut the world had ever known. It seemed there was no end to America’s manufacturing might. […]

William A. Schiemann

The Three Keys to Employee and Company Fulfillment

Who wouldn’t like to be more fulfilled? If you’re not feeling totally fulfilled, you’re not alone. Even if you are fulfilled, the odds are that many of your managers and employees are not, according to new study conducted by Metrus Institute. In fact, few Millennials and only some Gen Xers describe their lives as fulfilled. […]

James C. Crimmins

4 Fundamental Lessons for Leaders

The first lesson of leadership: it is not about you. The essence of leadership is the ability to influence others. And all successful leaders realize what Dale Carnegie explained: “The only way on earth to influence other people is to talk about what they want and show them how to get it.” Being a leader […]

StrategyDriven Expert Contributor Hank Moore

Public Service Announcements

Non-profit organizations and the causes they promote are greatly served by enlightening the public. Public education is an important part of the charge for those organizations. The earliest PSAs promoted the selling of war bonds and were shown in movie theatres during World War I and II. The campaigns included: “Loose lips sink ships” and […]

S. Chris Edmonds

Your Most Important Business Strategy Is Culture

How healthy is the quality of your business culture? Does your work environment ensure every player – leader, team member, customer, even supplier – is treated with trust, respect, and dignity in every interaction? When I engage business leaders in discussion about their culture, most shrug their shoulders. “Our culture is OK,” most of them […]

Harbir Singh

The Strategic Leader’s Roadmap

The financial situation for Japanese automaker Nissan Motor Company could not have been more dismal in 1998. The company had chalked up losses in seven of the past eight years, and it was now paying a billion dollars annually just to service its $19-billion debt. Not that Nissan’s management had not been trying to make […]

CJ Stafford

Don’t Forget to Connect Customer Service Week with Strategy

This week, thousands of organizations around the world are recognizing Customer Service Week. It’s encouraging to see companies across all types of industries make an effort to celebrate their commitment to customer satisfaction. However, many leaders are doing their organizations a disservice by not using Customer Service Week to its fullest potential as a platform […]

StrategyDriven Expert Contributor Hank Moore

Management Styles

Organizations should coordinate management skills into its overall corporate strategy, in order to satisfy customer needs profitably, draw together the components for practical strategies and implement strategic requirements to impact the business. This is my review of how management styles have evolved. In the period that predated scientific management, the Captain of Industry style prevailed. […]