The New Thinking on KPIs, part 4 of 4

Removing the lead / lag confusion Many management books talk about “lead and lag indicators” which I believe merely clouds the KPI debate. Using this new way of looking at KPIs we dispense with the terms lag (outcome) and lead (performance driver) indicators. I have presented to nearly two thousand people on KPIs and I […]

StrategyDriven Podcast

StrategyDriven Podcast Special Edition 36 – An Interview with Robert Wysocki, author of Adaptive Project Framework

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 36 – An Interview with Robert Wysocki, author of Adaptive Project Framework explores […]

StrategyDriven Business Performance Assessment Program Warning Flag Article

Business Performance Assessment Program Warning Flag 2 – Crediting Good Intentions

Communicating assessment conclusions can be a difficult task, particularly in the case of improvement opportunities being presented to those directly managing or performing the function. Delivering the message is all the more difficult if those receiving it are organizationally senior to the self assessment lead or are influential favorites of the organization’s leaders. In these cases, business performance assessment leaders seeking a tactful way of communicating the ‘bad news’ often fall into the trap of crediting the good intentions and/or self identification of the issue by those responsible in order to put a positive spin on an otherwise negative message. Doing so, however, avoids the real issues at hand and can rob the organization of the opportunity to realize substantive performance improvements.

Leadership Inspirations – Continual Fear

“The greatest mistake you can make in life is to be continually fearing you will make one.” Elbert Hubbard (1856 – 1915) American writer, publisher, artist, and philosopher, most famous for his essay A Message to Garcia

The New Thinking on KPIs, part 3 of 4

The four types of performance measures I have come to the conclusion that there are four types of performance measures, as shown in Figure 3. This conclusion has come from: the research I have conducted; workshop feedback across diverse industries; and as a by-product of writing my book “Key Performance Indicators – developing, implementing and […]

StrategyDriven Podcast Special Edition 35 – An Interview with Robert Kolb, co-author of Corporate Boards

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 35 – An Interview with Robert Kolb, co-author of Corporate Boards explores the […]

StrategyDriven Change Management Forum

StrategyDriven Change Management Forum

“The number of transistors and resistors on a chip doubles every 18 months.” Gordon Moore co-Founder , Intel Originally published in Electronics Magazine, April 19, 1965 When Gordon Moore made this famous comment, there were approximately 60 devices on an Intel chip. Four decades later, Intel placed 1.7 billion transistors on its Itanium chip; proving […]

StrategyDriven Podcast Series

StrategyDriven Editorial Perspective – Creating Event Certainty, part 2 of 3

Oil from the ill-fated British Petroleum (BP) leased Horizon Deepwater rig continues to gush into the Gulf of Mexico – the massive oil slick already contaminating the coastline of several Gulf States, injuring wildlife, and threatening to evolve into an unprecedented ecological disaster. In the over forty days since the leak first began, both BP […]

Leadership Inspirations – Influencing Others

“The greatest ability in business is to get along with others and influence their actions.” John Hancock(1737 – 1793) Founding Father of the United States of America, signer of the Declaration of Independence, President of the Second Continental Congress, and first and third Governor of the Commonwealth of Massachusetts

The New Thinking on KPIs, part 2 of 4

The characteristics of KPIs KPIs represent a set of measures focusing on those aspects of organizational performance that are the most critical for the current and future success of an organization. There are only a few KPIs in an organization (no more than 10) and they have certain characteristics. KPI characteristics include: Non financial measures […]