StrategyDriven Corporate Cultures Article

Corporate Cultures – How Stressful is Your Workplace Environment?

Stress in the workplace leads to significantly detrimental impacts on overall business results. According to the National Institute for Occupational Safety and Health, workplace stress contributes to a number of adverse physical and performance consequences among affected employees.

StrategyDriven Leadership Inspirations Quote

Leadership Inspirations – Building Character

“A talent is formed in stillness, a character in the world’s torrent.” Charles James Fox (1749 – 1806) British politician

Recommended Resources – The Welcomer Edge

The Welcomer Edge: Unlocking the Secrets to Repeat Business by Richard Shapiro About the Book The Welcomer Edge by Richard Shapiro explores the customer experience that converts first time customers into repeat buyers. Richard characterizes four types of sales persons; highlighting the advantage ‘welcomers’ have over others not so personally engaging. Welcomers draw new customers […]

StrategyDriven Leadership Inspirations Quote

Leadership Inspirations – Revealing Character

“Men show their character in nothing more clearly than by what they think laughable.” Johann Wolfgang von Goethe (1749 – 1834) German writer, artist, and politician

Recommended Resources – The Complete Idiot’s Guide to LinkedIn

The Complete Idiot’s Guide to LinkedIn by Susan Gunelius About the Book The Complete Idiot’s Guide to LinkedIn by Susan Gunelius provides step-by-step instructions for using the full array of interactive tools provided by the professionals’ social media website, LinkedIn. Some of the topics covered include: Creating a personal profile that is more than an […]

StrategyDriven Business Communications Article | Growing Uncertainty

Business Communications Best Practice 4 – Limit Expanding Ambiguity

We’re familiar with the childhood game where a verbal message is shared child-to-child around a seated circle and the last person in the chain hears a message completely different than the original oration. We experience this same expanding ambiguity in our business communications. These, however, are not a game and the differences can greatly impact the bottom line. Consequently, the question becomes why do our communications morph and how can these changes be limited?

Recommended Resources – Little Black Book of Connections

Little Black Book of Connections: 6.5 Assets for Networking Your Way to Rich Relationships by Jeffrey Gitomer About the Book Little Black Book of Connections by Jeffrey Gitomer provides practical, step-by-step methods for connecting with others in a wide variety of different roles including: Superiors Mentors Co-workers Customers Vendors Family and friends As with his […]

Recommended Resources – The Pause Principle

The Pause Principle: Step Back to Lead Forward by Kevin Cashman About this Book The Pause Principle: Step Back to Lead Forward by Kevin Cashman reveals to readers the secret to dealing with their insatiable compulsion to do more and more within any given day. Kevin shows that instead of simply doing more, professionals must […]

Recommended Resources – Impatient Optimist

Impatient Optimist: Bill Gates in His Own Words edited by Lisa Rogak About the Reference Impatient Optimist edited by Lisa Rogak reveals Bill Gates’ core beliefs about business in a way no other author has been able to achieve… because these insights come directly from Bill Gates himself. Lisa’s book systematically covers a wide range […]

StrategyDriven Organizational Accountability Warning Flag Article

Organizational Accountability Warning Flag 3 – Artificial Retainer Driven Complacency

It’s a natural human tendency to seek the path of least resistance. For executives, managers, and supervisors, this practice translates into assigning the difficult and emergent work activities to top performers, diverting work away from under-performers, and avoiding employee confrontations. The latter action erodes accountability. Leaders who do not address the shortcomings of under-performers including the provision of overly positive (even if neutral) feedback and unearned rewards (relative to top performers) loudly proclaim the merits of non-performance. Continued high performance and retention of top talent reinforces these errant practices until one day the lack of accountability drives the company’s best employees to a competitor’s business.