A Shift in Leadership Can Make a Multi-Million Dollar Impact

You would think that an Ivy League institution like Cornell University would be a model of the best practices of leadership throughout its organization since Cornell and most universities believe they are growing the next generation of leaders for our country and our world. Well… not necessarily and not always. While Cornell executive leadership can […]

StrategyDriven Risk Management Best Practice Article

Risk Management Best Practice 5a – Monitoring for Organization-Wide Performance Risk Associated with Large Capital Projects

StrategyDriven Risk Management Best Practice ArticleLarge capital projects represent a significant investment on the part of an organization and can therefore impact, either positively or negatively, the company’s financial position, if not its viability. Consequently, executive and manager attention and financial support may be disproportionately applied to the capital project(s), particularly in the event of overruns, at the detriment of problem resolution at the organization’s other operating assets.


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Jeffrey Gitomer

All airlines are the same, except for their people.

As you may know, I’m a regular flyer. About 200 flights a year. Mostly on major airlines, but because I’m more interested in flying non-stop than getting travel miles or points, I take whatever airline is most convenient for my schedule. This past Friday I found myself flying Alaska Airlines from Atlanta, Georgia, to Portland, […]

StrategyDriven Expert Contributor Hank Moore

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 2 of 4

Wrong Actions, Mis-Actions Ford Motor Company and the Firestone Tire Company had partnered and collaborated for almost 100 years, stemming from ties of their founders. In the 1980s, Bridgestone Tire Company purchased Firestone. In the 1990s, another international conglomerate purchased Bridgestone-Firestone. Business shift from the retail dealer customer service mentality of Firestone shifted to a […]

Tribal or Transformational? How to grow your startup when new business rolls in

Startup CEOs need to know how to act once they realize that a new revenue stream is growing faster than the original business concept. You’re faced with a choice: transforming the business you created or launching a new, separate venture. I call it the choice between going “tribal” (creating a new tribe – a distinct […]

StrategyDriven Expert Contributor Hank Moore

The Big Picture of Business – Achieving the Best by Preparing for the Worst: Lessons Learned from High-Profile Crises, part 1 of 4

Just as we gain wisdom from the business failures and corporate scandals, we can learn equally valuable lessons from crisis situations that were successfully handled. The insightful companies examine their own backyards… applying the discussions, uncoverings and applicabilities to how they will better manage in the future. For many years, we will be measuring how […]

Why Your Employees Count as Much as Your Clients

Success in business begins with your people. The model is actually quite simplistic although not always easy to execute. What effective managers and leaders must recognize is that it begins with caring about the people who drive your business. But what distinguishes success is the recognition that businesses are driven not just by customers but […]

StrategyDriven Risk Management Best Practice Article

Risk Management Best Practice 5 – Ongoing Risk Monitoring

Every organization is challenged by risks manifest through its many different day-to-day operations. To help monitor and manage these risks, most organizations employ groups providing performance and compliance risk assurance so that significantly adverse consequences are avoided. These groups typically carry out their function through the conduct of periodic, in-depth assessments of those areas representing the highest risk to the company. Such assessments are both costly and time consuming; their accuracy rapidly diminishing with the passage of time since the assessment’s performance.

StrategyDriven Podcast Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5 Unbreakable Laws of Selling

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 67 – An Interview with Jeffrey Gitomer, author of 21.5 Unbreakable Laws of […]

StrategyDriven Organizational Performance Measures Article

Time Matters

StrategyDriven Organizational Performance Measures Best PracticePerformance measures record specified outcomes achieved either at a specified time or within a defined interval and so, by their very nature, are time dependent. Consequently, a performance measure alters the behaviors of those being monitored not only in relationship to what is being monitored but also to when the outcome is being monitored.


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