StrategyDriven Expert Contributor Hank Moore

The Big Picture of Business – Communications Reflect Your Strategy

The biggest problem with our business in our society, in a capsule sentence: People with one set of experiences, values, wants and perceptions make mis-targeted attempts to communicate with others in trying to get what they want and need. Success is just in front of our faces. Yet, we often fail to see it coming. […]

Breathing Life Into Your Values-Based Culture

What does your company’s culture look like? Can you clearly define it and how it contributes to the overall success of your business? Could your culture benefit from some special attention? Throughout my 25 year career, I’ve admired certain companies that consistently outshine their competition. What is their secret ingredient? I’ve arrived at an undeniable […]

StrategyDriven Organizational Performance Measures Best Practice Article

Contextual References

All performance is relative and performance measures without contextual references are largely meaningless. Such measures provide a performance count without a value indicator. Without this indicator, managers cannot know what, if any, action is required.

Building Trust Develops Team Cohesiveness

LDRSHIP is an acronym for the seven core values of the U.S. Army: Loyalty, Duty, Respect, Selfless service, Honor, Integrity, and Personal courage. These principles were instilled in me during my eight years in the U.S. Army Infantry, and later in my career as a Drill Sergeant. These values were foundational to many of my […]

StrategyDriven Organizational Performance Measures Warning Flag Article

Direct Use of Production System Data for Organizational Performance Measures

StrategyDriven Organizational Performance Measures Warning Flag ArticleData access frequently challenges metric developers. Consequently, they may resort to using the most readily available performance data; data that can be obtained through a user defined production application query and downloaded into a Microsoft Excel spreadsheet or Access database.


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Audience Mind-Meld: Real-Time Data Makes It Possible

Have you ever given a presentation to a large group, looked out at your audience and wondered what they were thinking? If you give presentations for a living, you probably have a number of techniques to take your audience’s pulse, such as asking for a show of hands or opening the session up for questions […]

Shelley Sweet

Do Your Business Process Metrics Measure Up?

Are we doing things right? Are we doing the right things? Peter Fingar, co-author of Business Process Management: The Third Wave, then asks these measurement corollaries in his 2013 article “How Do Your BPM Metrics Measure Up?” Are we measuring things right? Are we measuring the right things? But what are these right measurements? John […]

StrategyDriven Decision Making Warning Flag Article

Decision-Making Warning Flag 1d – Distinction Without a Difference

While two or more things may be truly the same, people may attempt to characterize them as being different; drawing attention to characteristics or features that are either exactly or materially the same. These individuals seek to draw a distinction between the subject items where no difference exists.

A Budget Does Not A Strategy Make!

Let’s see how many of us have been involved in this type of conversation: Strategy Consultant: “Do you have a Strategic Plan?” C-Level Client: “Absolutely!” Strategy Consultant: “Oh, great! May I see it?” C-Level Client: “Of course! Let me get it… Here you go.” Strategy Consultant: “OK, thanks.” (30 seconds pass) Strategy Consultant: “Umm, this […]

What Your Office Says About Your Company (And Why You Should Care)

If there is one thing we have learned through the economic twists and turns of the past decade, it is that people make our companies run. Even at the depths of the economic downturn with the high unemployment rate of 9.9 percent, there were 3.8 million jobs in the US that went unfilled for more […]