Make Your Business 1st Choice at Four Decisive Customer Moments

Throughout the history of buying and selling, purchase has been a challenging experience for both buyers and sellers because purchase is a lengthy progression with three phases: consideration, negotiation, and transaction. Buyers have always been in control of their consideration phase and sellers have always been in control of negotiation and transaction because they “owned” […]

StrategyDriven Podcast Special Edition 44b – An Interview with David Parmenter, author of Key Performance Indicators, part 2 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 44b – An Interview with David Parmenter, author of Key Performance Indicators, part […]

Leadership Inspirations – Dealing with Adversity

“Aerodynamically the bumble bee shouldn’t be able to fly, but the bumble bee doesn’t know it, so it goes on flying anyway.” Mary Kay Ash (1918 – 2001) American businesswoman and Founder of Mary Kay Cosmetics

Capitalism at the Crossroads – Mapping the Terrain

From Obligation to Opportunity Having grown up in western New York in the 1950s and ’60s, I have memories of family vacations spent at destinations like Niagara Falls. Although the Falls themselves were indeed magnificent, equally memorable for a 10-year-old was the soot from nearby factories that accumulated on the porch furniture, requiring that we […]

StrategyDriven Podcast Special Edition 44a – An Interview with David Parmenter, author of Key Performance Indicators, part 1 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 44a – An Interview with David Parmenter, author of Key Performance Indicators, part […]

Leveraging “Fifth Screen” Affordability To Improve Customer Engagement

It started with the silver screen, over a century ago. And while the advent of TV, personal computers and mobile devices as the second, third and fourth major screen technologies have clearly changed life as we know it, Digital Out Of Home (DOOH) technology – the “fifth screen”, as it’s known – has created amazingly […]

StrategyDriven Podcast Special Edition 43b – An Interview with Diane Katz, author of Win at Work!, part 2 of 2

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 43b – An Interview with Diane Katz, author of Win at Work!, part […]

Leadership Inspirations – Getting to the Top

“I found that the men and women who got to the top were those who did the jobs they had in hand, with everything they had of energy and enthusiasm and hard work.” Harry S. Truman (1884 – 1972) 33rd President of the United States

Performance Reviews Without the Anxiety

A manager in Belgium eases employees’ tension by giving advice and feedback throughout the year. No one on Philippe Lescornez’ team of grocery sales specialists goes into a performance evaluation expecting any big news. If the manager has something important to say, he will just say it, rather than wait for a formal feedback session. […]