I Have a Strategy, No You Don’t: The Illustrated Guide to Strategy by Howell J Malham Jr About the Book I Have a Strategy, No You Don’t: The Illustrated Guide to Strategy by Howell J Malham Jr provides an illustrated definition of business strategy. Howell breaks down the concept of strategy into its component parts […]
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2013-04-04 06:12:252016-05-13 20:11:21Recommended Resources – I Have A Strategy, No You Don’t
The Boy Billionaire: Mark Zuckerberg In His Own Words edited by George Beahm About the Book The Boy Billionaire edited by George Beahm reveals Mark Zuckerberg’s core philosophies and approaches to building Facebook in a way no other author has been able to achieve… because these insights come directly from Mark Zuckerberg himself. George’s book […]
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2013-03-28 06:51:112013-04-05 21:54:34Recommended Resources – The Boy Billionaire
QUESTIONS: Who’s going to win the next Super Bowl? Who’s going to win the next World Series? Who’s going to win the next Masters Tournament? ANSWER: The team or the player that’s best prepared. The team or the player that makes the fewest mistakes. The team or the player that stays steady and keeps its […]
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 66 – An Interview with Mark Sanborn, author of Fred 2.0 explores the […]
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2013-03-21 06:20:072015-10-08 00:21:46StrategyDriven Podcast Special Edition 66 – An Interview with Mark Sanborn, author of Fred 2.0
When you’re asking an existing or prospective customer a question, the object is to get them to think and respond emotionally. To most salespeople this strategy sounds like a foreign language. START YOUR THINKING HERE: The sale is made emotionally and justified logically. Once you understand that fact, it makes perfect sense to engage the […]
https://www.strategydriven.com/wp-content/uploads/JeffreyGitomer.jpg218156Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2013-03-18 06:08:502016-08-07 21:51:28A new way to look at questions and engagement: emotionally
AMA Business Boot Camp: Management and Leadership Fundamentals That Will See You Successfully Through Your Career edited by Edward T. Reilly About the Book AMA Business Boot Camp edited by American Management Association (AMA) International CEO Edward T. Reilly is a reader’s digest of fundamental management and leadership skills. Within this book, Edward compiles leading […]
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2013-03-15 06:20:482015-09-17 21:43:33Recommended Resources – AMA Business Boot Camp
StrategyDriven Leadership Conversations focus on the values and behaviors characteristic of highly effective leaders. Complimenting the StrategyDriven Management & Leadership articles, these conversations examine the real world challenges managers face every day that are not easily solved with a new or redesigned process and instead demand the application of soft leadership skills to achieve a […]
Last week I promised the answers to why lousy service occurs and how to fix it. If you didn’t read part one, stop now, and go here. The answer revolves around four words you already know: positive attitude and personal pride. Let’s start with a little background… Here are the reasons or feelings that negatively […]
https://www.strategydriven.com/wp-content/uploads/JeffreyGitomer.jpg218156StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2013-03-11 06:46:202016-08-07 21:56:06The Secret of Lousy Service and How to Fix It
QUESTION: Why does lousy service occur? ANSWER: Lousy service happens because (big) companies don’t understand people OR training. I am amazed at how many times someone in a service environment delivers lousy service. And it’s often not just lousy – add rude, offensive, abrasive, defensive, maddening, and most of all disappointing. GREAT NEWS: It doesn’t […]
https://www.strategydriven.com/wp-content/uploads/JeffreyGitomer.jpg218156StrategyDrivenhttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngStrategyDriven2013-03-04 06:50:512016-08-07 22:22:56The Secret of Lousy Service and Why it Happens
StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 65 – An Interview with Ed Reilly, editor of AMA Business Boot Camp […]
https://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.png00Nathan Iveshttps://www.strategydriven.com/wp-content/uploads/SDELogo5-300x70-300x70.pngNathan Ives2013-02-28 06:01:152015-10-08 00:23:01StrategyDriven Podcast Special Edition 65 – An Interview with Ed Reilly, editor of AMA Business Boot Camp
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Recommended Resources – I Have A Strategy, No You Don’t
/in Recommended Resources, Strategic Planning/by StrategyDrivenI Have a Strategy, No You Don’t: The Illustrated Guide to Strategy by Howell J Malham Jr About the Book I Have a Strategy, No You Don’t: The Illustrated Guide to Strategy by Howell J Malham Jr provides an illustrated definition of business strategy. Howell breaks down the concept of strategy into its component parts […]
Recommended Resources – The Boy Billionaire
/in Recommended Resources/by StrategyDrivenThe Boy Billionaire: Mark Zuckerberg In His Own Words edited by George Beahm About the Book The Boy Billionaire edited by George Beahm reveals Mark Zuckerberg’s core philosophies and approaches to building Facebook in a way no other author has been able to achieve… because these insights come directly from Mark Zuckerberg himself. George’s book […]
Four words: Winner. Whiner. Smart. Dumb. Pick two!
/in Marketing & Sales/by Jeffrey GitomerQUESTIONS: Who’s going to win the next Super Bowl? Who’s going to win the next World Series? Who’s going to win the next Masters Tournament? ANSWER: The team or the player that’s best prepared. The team or the player that makes the fewest mistakes. The team or the player that stays steady and keeps its […]
StrategyDriven Podcast Special Edition 66 – An Interview with Mark Sanborn, author of Fred 2.0
/in Practices for Professionals, StrategyDriven Podcast/by Mark Sanborn and Nathan IvesStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 66 – An Interview with Mark Sanborn, author of Fred 2.0 explores the […]
Podcast: Play in new window | Download (Duration: 26:10 — 36.2MB)
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A new way to look at questions and engagement: emotionally
/in Marketing & Sales/by Jeffrey GitomerWhen you’re asking an existing or prospective customer a question, the object is to get them to think and respond emotionally. To most salespeople this strategy sounds like a foreign language. START YOUR THINKING HERE: The sale is made emotionally and justified logically. Once you understand that fact, it makes perfect sense to engage the […]
Recommended Resources – AMA Business Boot Camp
/in Management & Leadership, Practices for Professionals, Recommended Resources, Tools for Professionals/by StrategyDrivenAMA Business Boot Camp: Management and Leadership Fundamentals That Will See You Successfully Through Your Career edited by Edward T. Reilly About the Book AMA Business Boot Camp edited by American Management Association (AMA) International CEO Edward T. Reilly is a reader’s digest of fundamental management and leadership skills. Within this book, Edward compiles leading […]
StrategyDriven Leadership Conversation Episode 7 – Sixteen Sources of Leadership
/in Management & Leadership, StrategyDriven Leadership Conversation/by Robert Thompson and Nathan IvesStrategyDriven Leadership Conversations focus on the values and behaviors characteristic of highly effective leaders. Complimenting the StrategyDriven Management & Leadership articles, these conversations examine the real world challenges managers face every day that are not easily solved with a new or redesigned process and instead demand the application of soft leadership skills to achieve a […]
Podcast: Play in new window | Download (Duration: 34:12 — 47.1MB)
Subscribe: RSS
The Secret of Lousy Service and How to Fix It
/in Marketing & Sales/by Jeffrey GitomerLast week I promised the answers to why lousy service occurs and how to fix it. If you didn’t read part one, stop now, and go here. The answer revolves around four words you already know: positive attitude and personal pride. Let’s start with a little background… Here are the reasons or feelings that negatively […]
The Secret of Lousy Service and Why it Happens
/in Marketing & Sales/by Jeffrey GitomerQUESTION: Why does lousy service occur? ANSWER: Lousy service happens because (big) companies don’t understand people OR training. I am amazed at how many times someone in a service environment delivers lousy service. And it’s often not just lousy – add rude, offensive, abrasive, defensive, maddening, and most of all disappointing. GREAT NEWS: It doesn’t […]
StrategyDriven Podcast Special Edition 65 – An Interview with Ed Reilly, editor of AMA Business Boot Camp
/in Management & Leadership, StrategyDriven Podcast/by Ed Reilly and Nathan IvesStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Special Edition 65 – An Interview with Ed Reilly, editor of AMA Business Boot Camp […]
Podcast: Play in new window | Download (Duration: 30:00 — 41.2MB)
Subscribe: RSS