Jeffrey Gitomer

Are your sales historical or hysterical?

Summer’s over. Back to school. Boy, there are some memories. High school. College. Subjects you loved, subjects you hated. Teachers you loved, teachers you hated. THE QUESTION IS: What did you learn in school? What lessons are you still using? I have 2.5 major, early and later school-learned lessons I am grateful for: 1. Grammar […]

Jeffrey Gitomer

Using Instagram is not an option; it’s an opportunity!

QUESTION: Why did Facebook pay one billion dollars for Instagram? ANSWER: So that instead of worrying about how many people joined Instagram (and abandoned Facebook), they could brag about it. Are you on Instagram? I am. All of my family is. ALL of my family is. Daughters, granddaughters, in-laws, outlaws. All of them. All of […]

Jeffrey Gitomer

Like me! Why should I like you? Eh, I have no idea!

If you can remember that far back in Facebook history (2007), it started as a ‘fan’ page. Then one day (way back in 2010), out of the blue, Facebook decided to change it to a ‘like’ page. Why did they change it? Here’s their reason: “To improve your experience and promote consistency across the site, […]

The Emerging Strategy of Innovative Service

The world of the customer has dramatically changed. The tough economy has made customers more value conscious, demonstrating far more caution in how they spend their hard-earned dollar. The proliferation of self-service (while a blessing when it works) has made customers more frustrated when they feel trapped in a process with no live person to […]

Jeffrey Gitomer

The POWER of Sales Success. It’s all within you!

Last week I talked about the power of sales success and gave you the first ten personal powers you need to possess in order to have all of the sales success you desire. As a professional salesperson, you want more selling power and this two-part article reveals the sources. Let me share with you the […]

Key Leadership Strategies to Identify, Manage, and Prevent Office Idiocy

Office Idiots are those individuals whose actions, inaction, antics, and ridiculous behaviors generate widespread dissatisfaction and undercut the performance and productivity of fellow employees near and far and at any job level. Importantly, an organization’s leadership plays a critical role not only in terms of identifying office idiocy, but also from the standpoint of taking […]

Jeffrey Gitomer

The POWER of Sales Success is 100% in Your Control

Every salesperson wants to think of him or herself as powerful but, if asked, would have no idea where their power actually comes from. Most salespeople fail to understand their own power. The reason they don’t is that there is a heavy concentration on what cannot be controlled or what is not being done. This […]

Jeffrey Gitomer

Help! My main contact left, and I’m panicked!

Letter from a fan: Dear Jeffrey, I sell copiers in NYC, and this year I finished as the number one rep in the nation. I truly believe that would not have been possible had it not been for your Little Red Book of Selling. I do have a question and would greatly appreciate your advice. […]

StrategyDriven Podcast Episode 45 – Marketing & Sales: Closing the Value Gap

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website. Episode 45 – Marketing & Sales: Closing the Value Gap examines the evolution of the […]