The overlooked power that may be your sales kryptonite.

I see, therefore I learn. I see, therefore I think. I learn and I think, therefore I reason and respond. THE POWER: That is the power of observation. How are you taking advantage of that power? How would you rate your power of observation? What are you looking at? How does what you see impact […]

3 Reasons to Automate Your Business in 2015

If you’ve added ‘being more efficient’ to your list of New Year’s resolutions recently, you may be struggling to find ways to generate more productivity with little effort. Chances are, the solution (and the problem) is literally right in front of you. Your mouse and keyboard are major sources of inefficiency. Communicating with colleagues, manipulating […]

What CEOs want to talk about. HINT: It ain’t your product.

Everyone tells you to meet with the decision maker. Everyone tells you to meet with the CEO. However, it seems no one offers any advice on what to SAY when you get to that meeting, what to DO when you get to that meeting, or what to ASK when you get to that meeting. HARSH […]

Why It Is Important To Train Your Staff

Photo courtesy of Highways Agency At the root of most companies’ success is the skill and knowledge of its staff. If your staff are experts in their respective roles, this will have a positive impact on the whole of your business. Well-trained staff get better results, are more efficient, and are happier in their jobs. […]

Easiest way to make a sale? Start at the top!

If you’ve never been to the Guggenheim Museum in New York City you’re missing an exceptional experience and an incredible lesson in sales. When you enter this Frank Lloyd Wright designed building, you’ll be immediately amazed by the rotunda exposing the entire museum. Art is everywhere and a giant ramp wraps around six floors of […]

Why it Pays to be a Contrarian

In his famous poem, Robert Frost declared that he preferred to take “the road less travelled by.” I take that idea not only as a useful philosophy for life, but also as an even better guide for business. When I began to buy and sell commercial real estate in 1968 I was told that the […]

Key Strategic Action Questions

Leaders can sometimes get sidelined and stuck in a rut by focusing too much on tactics rather than strategies, and on what happened yesterday rather than what needs to happen tomorrow and the many tomorrows to come. Here are some questions to answer when you are thinking about Strategic Action. You might want to rate […]

Branding vs. Marketing

Many believe that a brand is a function of marketing. Or more specifically, brand building. Marketers and marketing departments love ‘branding campaigns’ or ‘brand-building programs,’ because they are sexier and more exciting than their less attractive cousin, the product campaign. Agencies love them because they think it means big budgets and mass media. But a […]

Lead Like it Matters… Because it Does, part 4 of 4

We asked Roxi Hewertson about the 8 overarching leadership insights that kick off her new book Lead Like it Matters…Because it Does hitting the stores in just a few weeks. She agreed to share them with us as a four-part series. This is Part 4 of 4. Insight 7: Most Change Efforts Fail and They […]

Human Feedback is the Greatest Path to Efficiency

Feedback, at its core, is simply information about the results of past action that can improve the results of future actions. An airplane’s navigation system, the thermostat in your home’s heating unit, and a flashing electronic sign that displays your car’s speed are all examples of feedback that drives improvement. The plane adjusts its course, […]