Leadership Lessons from the United States Naval Academy – Human Connection

From their first days as Plebes (freshman) at the United States Naval Academy, midshipman are taught that all people are social creatures who need to connect with others; to be valued and respected. They learn that unstoppable teams are first created through knowledge, value, and respect for each other.

For the love of sales, not the love of money.

Do you love sales? Do you love what you do? Do you love your product? Do you love your company? Do you love your customers? These are not questions I pulled out of the air. These are questions that directly affect your productivity, your attitude, your income, your success and your fulfillment. Not to mention […]

5 Things Every Modern Entrepreneur Needs

Amid the release of data revealing that the economic outlook among U.S. small business owners had finally stabilized, there’s cause for entrepreneurs to be optimistic. Whether or not that outlook begins to uptick not only depends upon how agile, adaptable, creative and resourceful entrepreneurs can be in planning for, or reacting to, market conditions, revenue […]

Fueling Business Process Management with the Automation Engine that Can!

Organizations deploy automation technologies as the primary resource in their Business Process Management. Gone are the days were BPO meant Business Process Outsourcing, with Robotic Process Automation technology fueling new millennium enterprises, BPO has taken on a new meaning, Business Process Optimization.   In the recent past, businesses had only external, third party vendors to […]

Why Pitching, Persuading, Guiding, and Influencing are Largely Unsuccessful – a thought paper for sellers, coaches, leaders, parents, and managers

You recognize what someone needs and offer just the right guidance, product data, or experience to help. Yet, except for occasionally, they don’t act on your brilliance. Why? Why would they prefer to keep doing what they’re doing when it‘s obvious, even to them, they’re less-than-effective? Because making the switch to behave differently is not […]

Zombie Hunter Extraordinaire

On my business cards, I’ve often thought the titles under my name should read: Owner. CEO. Zombie Hunter. Handing them out and watching for the inevitable eye roll would be kind of fun. But make no mistake; I’m dead serious about zombie hunting. This is a skill that – if Owner or CEO is a […]

The 7 Steps to Sales Force Transformation

Sales force transformation can be the key to driving market-leading profits and top-line growth. But it is not for the faint-hearted, as we outline in our stories and lessons learned in our book, 7 Steps to Sales Force Transformation. A sales transformation fundamentally changes how a company sells, and it radiates across the business both […]

Using Follow Up Effectively

Do you attempt to follow up with prospective buyers because they haven’t contacted you when you thought they should? Do you know what is stopping them from contacting you? Or where they are along their decision path – their steps from idea to consensus, from change to choice, that buyers must address – while we […]

Mantra Design & Leadership Foundational Principles

It’s safe to say that behind every effective business strategy are a series of underlying principles that provide for the foundation and guidance for its success and continuing prosperity. The four foundational business cornerstones I embrace and which I’ll speak to briefly are the following; Commitment to business growth through organic innovation by funding research […]