Organizational Performance Measures Best Practice 31 – Align Metric Triggered Actions/Thresholds to Plans with Assigned Personnel and Due Dates

Description

Performance metrics that drive no action provide little or no value to an organization. To be truly effective, performance measures must individually or collectively prompt action whereby an opportunity is seized upon or a risk avoided. Thus, high-quality organizational performance measures are directly linked to actions – but what actions, performed by whom, within what timeframe?

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