Corrective Action Program Best Practice 17 – Corrective Action Review Board

Description

Significant event mitigation and recurrence prevention represent two important corrective action program functions. As such, senior management involvement with, commitment to, and accountability for significant event corrective actions is critical to program success.

Corrective Action Review Boards (CARBs) engage senior organization leaders in the response to significant events. As board participants, they review all root cause reports, challenging the thoroughness of investigation, ensuring the completeness, adequacy, and timeliness of corrective actions; verifying appropriateness of follow-up action assignments; and confirming the availability of needed resources. Additionally, the CARB establishes monitoring activities and performance measures to verify the effectiveness of the immediate response and corrective actions to prevent event recurrence.

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