Business Communications Best Practice 4 – Limit Expanding Ambiguity

Description

We’re familiar with the childhood game where a verbal message is shared child-to-child around a seated circle and the last person in the chain hears a message completely different than the original oration. We experience this same expanding ambiguity in our business communications. These, however, are not a game and the differences can greatly impact the bottom line. Consequently, the question becomes why do our communications morph and how can these changes be limited?

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