StrategyDriven’s Functional Performance Analysis Charts quantifiably assign industry benchmarking and internal performance data into standardized metrics; quantifying cascaded corporate, division, department and workgroup level performance against industry and company averages.
Functional Performance Analysis Charts provide organization leaders with comparative performance information by operational area; informing decisions regarding organizational focus and investment. Leaders gain insight to the quartile benchmark rankings, versus industry and/or corporate averages, of organizational performance across numerous cascaded operational areas.
Production / Operations (Production / Operations, Chemistry, Radiation Protection, Physical Security, Fire Protection, Emergency Preparedness)
Maintenance
Engineering
Online and Outage Work Management
Supply Chain (Procurement, Inventory Management, Shipping and Receiving, Issues and Returns, Warehouse Management)
Training
Human Resources
Information Technology (Information Technology, Cyber Security)
Finance and Budgets
Safety and Human Performance
Performance Improvement and Oversight (Corrective Action Program, Business Performance Assessment Program, Management Observation Program, Benchmarking)
Regulatory, Emissions, and Environmental
Available Organizational Comparisons
Industry
Company
Division/Facility
Department
Workgroup / Section / Shift
Data Sources
External (others available)
Consolidated Data Entry System (Nuclear Industry)
U.S. Department of Labor
U.S. Occupational Safety and Health Administration
U.S. Federal Energy Regulatory Commission
North American Electric Reliability Corporation
Internal
Condition Reports
Management Observations
Operational Performance Data, Metrics, and Reports
Characteristics
Events counted or weighted by significance level inversely proportional to the event pyramid (weighting is fully variable)
Count metrics roll-up. Weighted event metrics analyzed by level with no roll-ups
Events are only used once per metric
Metrics are normalized based on the number of facilities, staffing level, etcetera
Counts are eliminated when the driving condition no longer exists. Weighted event contributed points are diminished by a twenty-four (24) month exponential decay factor (fully variable)
Assumptions
Consistent reporting thresholds and methods
Consistent causal analysis tagging by a centralized group
StrategyDriven Functional Performance Analysis Chart Example
StrategyDriven Conceptual Metrics Design Model
An effective metrics system translates strategic goals into daily operations and then measures the effectiveness of personnel at meeting those goals. The conceptual model approach focuses on developing functional area metrics that bridge the strategy to operations gap.
StrategyDriven Corporate Metrics Framework Example
Effective executive dashboard and scorecard metrics are tied to the organization’s strategic objectives. By associating these metrics with the organization’s mission, vision, and values goals and then cascading them throughout the organization, a framework supporting increased alignment to the accomplishment of these goals is established.
The illustration below highlights the relationship between shareholder financial return and the day-to-day activities of organization members for an offshore oil drilling company. (Metrics for companies in other industries will vary.)
StrategyDriven Organizational Cost and Equipment Reliability Wireframe Examples
The following is a representative sample of cascaded cost and equipment reliability performance measures from the corporate organization to the regional hubs, individual rigs, and rig work centers. (Metrics for companies in other industries will vary.)
Conceptual appearance of an individual performance measures based on StrategyDriven’s leading practice metric stylesheet.
Forced Loss Rate
Definition: Percent of capacity during non-outage periods that a rig is not capable of performing its design operation because of unplanned shutdowns or output reductions; calculated monthly.
Human Performance Events
Definition: Aggregated weighted count of human errors (based on significance rating) causing impactful events and near-misses as defined by management exponentially discounted over a period of two (2) years.
StrategyDriven Organizational Performance Measures Forum
Performance measures serve to align an organization’s efforts to the achievement of its mission. As part of a company’s evaluation and control program, they quantifiably monitor important characteristics of the company’s products and services and the performance of the individuals and processes creating them.
Focus of the Organizational Performance Measures Forum
Materials within the Organizational Performance Measures Forum focus on the principles, best practices, and warning flags associated with the leading practices of companies that successfully use performance measures to drive organizational alignment, accountability, and operational performance. StrategyDriven regularly publishes articles, podcasts, documents, and resources within the forum cover those topics critical to a strong performance measurement system.
Click here to visit the StrategyDriven Organizational Performance Measures Forum.