StrategyDriven Podcast Special Edition 37 – An Interview with Ann Marie Sabath, author of Business Etiquette

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 37 – An Interview with Ann Marie Sabath, author of Business Etiquette, explores the often unwritten and unspoken rules of behavior for the business world that when applied differentiate business professionals from businesspeople; setting them apart and helping them climb the corporate ladder. During our discussion, Ann Marie Sabath, author of Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy and President of At Ease, shares with us her insights and illustrative examples regarding:

  • the default rules of etiquette for unfamiliar situations and those for which there are no rules
  • impact of increasing workplace diversity on business etiquette protocols and the importance of the Platinum Rule
  • resolving conflicts between etiquette and efficiency
  • rules of email and Blackberry® etiquette
  • handling situations in which you will be late (e.g., a meeting or task)
  • dealing with unfamiliar acronyms and technical terms during conversations in business and social settings

Additional Information

In addition to the invaluable insights Ann Marie shares in Business Etiquette and this special edition podcast are the resources accessible from her websites, www.AnnMarieSabath.com and www.CorporateEtiquette.com.   Ann Marie’s book, Business Etiquette, can be purchased by clicking here.

About the Author

Ann Marie Sabath, author of Business Etiquette, is President of At Ease, a nationally recognized protocol and etiquette firm. She has trained more than 90,000 individuals at companies such as Fidelity Investments, Monster.com, Deloitte & Touche, and Marriott International. The first and second editions of Business Etiquette have been recognized by the Oprah Winfrey Show, The New York Times, and Entrepreneur magazine. To read Ann Marie’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 30:48 — 42.3MB)

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StrategyDriven Podcast Special Edition 36 – An Interview with Robert Wysocki, author of Adaptive Project Framework

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 36 – An Interview with Robert Wysocki, author of Adaptive Project Framework explores how to deal with the often monumental uncertainty associated with project scope, resources, and time; increasing the organization’s rate of project success and improving its bottom line returns. During our discussion, Robert Wysocki, author of Adaptive Project Framework: Managing Complexity in the Face of Uncertainty and President of Enterprise Information Insights, shares with us his insights and illustrative examples regarding:

  • the differences and benefits of using the Adaptive Project Framework to deal with project uncertainty
  • core values of the Adaptive Project Framework
  • types of projects for which the Adaptive Project Framework is ideally suited
  • how the Adaptive Project Framework is executed through its five phases
  • how the Adaptive Project Framework helps leaders evaluate the ongoing viability of an initiative and terminate it, if necessary, while still receiving value for the time and resources expended

Additional Information

In addition to the invaluable insights Robert shares in Adaptive Project Framework and this special edition podcast are the resources accessible from his website, www.EIICorp.com.   Robert’s book, Adaptive Project Framework, can be purchased by clicking here.

About the Author

Robert Wysocki, author of Adaptive Project Framework, is President of Enterprise Information Insights, a consulting and training practice that specializes in helping large organizations run projects more effectively. For more than forty years, Robert has served as a project management consultant, information systems manager, and training developer and provider. His clients range from AT&T and Aetna to the U.S. Army Signal Corps, Wal-Mart, and Wells Fargo. Robert has written sixteen books on project and IT management including the Project Management Institute-recommended book, Effective Project Management. To read Robert’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 33:10 — 45.6MB)

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StrategyDriven Podcast Special Edition 35 – An Interview with Robert Kolb, co-author of Corporate Boards

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 35 – An Interview with Robert Kolb, co-author of Corporate Boards explores the motivations, conflicts, limitations, roles, and ethics of corporate boards; answering the often asked question of why Boards and their members behave the way they do. During our discussion, Robert Kolb, co-author of Corporate Boards: Managers of Risk, Sources of Risk and Professor of Finance and holder of the Frank W. Considine Chair of Applied Ethics at Loyola University Chicago, shares with us his insights and illustrative examples regarding:

  • the Board of Directors’ role in managing upside risk
  • how companies deal with the risk of diminished Board independence that occurs when the CEO is also the Chairman of the Board
  • what time-inconsistent misconduct is and why it occurs
  • why compensation plans may encourage executives to engage in exceedingly risky merger and acquisition deals and the actions Boards take to mitigate this risk
  • the Board’s role in establishing executive compensation, including those mechanisms that result in unduly rewarding failure
  • who the Board of Directors should serve… just shareholders or a broader group of stakeholders that includes shareholders, employees, the environment, and society

Additional Information

Robert’s book, Corporate Boards, can be purchased by clicking here.

About the Author

Robert Kolb, co-author of Corporate Boards, holds PhDs from the University of North Carolina at Chapel Hill in philosophy and finance and has taught at the University of Florida, Emory University, the University of Miami, the University of Colorado, and Loyola University Chicago, where he currently serves as Professor of Finance and holds the Frank W. Considine Chair of Applied Ethics. Robert is the author or co-author of more than 50 research articles and 25 finance texts on topics, including financial derivatives, investments, corporate finance, and financial institutions. Robert recently edited the Encyclopedia of Business, Society, and Ethics. He also founded Kolb Publishing, Inc., which published finance and economics university texts and was acquired by Blackwell Publishing, now part of John Wiley & Sons, Inc. To read Robert’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 34:59 — 48.1MB)

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StrategyDriven Podcast Episode 31 – How to Better Engage Employees

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 31 – How to Better Engage Employees explores the actions executives and managers can take to better engage their employees; revealing how to improve employee satisfaction, productivity, retention, and ultimately the bottom line. During our discussion, Michael Lee Stallard, author of Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity and co-Founder and President of E Pluribus Partners, shares with us his insights and illustrative examples regarding:

  • the benefits leaders realize as a result of better engaging their employees
  • the most significant driver of employee engagement and why is this factor so important
  • actions executives, managers, and supervisors should take to foster an engaging workplace environment
  • what a Connection Culture is and why it is so powerful at engaging employees
  • how to create a Connection Culture
  • actions executives and managers should take when someone within their organization does not buy-in or embrace the organization’s Connection Culture
  • the impact of ‘hard’ factors, such as HR policies and benefits, on workforce engagement

Additional Information

In addition to the incredible insights Michael shares in Fired Up or Burned Out and this edition of the StrategyDriven Podcast are the resources accessible from his websites, www.FiredUpOrBurnedOut.com and www.EPluribusPartners.com. Michael’s Connection Culture Manifesto can be downloaded for free by clicking here. His book, Fired Up or Burned Out, can be purchased by clicking here.

A special gift for StrategyDriven readers…

We are pleased to announce that Michael has made the electronic version of his book, Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity, available for download at no cost to our readers. Simply click on the link above to download your copy of this remarkable book on how to better engage employees; igniting their creativity, imagination, and spirits to the success of the organization.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Michael Lee Stallard, author of Fired Up or Burned Out, is co-Founder and President of E Pluribus Partners, a consulting firm specializing in helping leaders create ‘Connection Cultures’ to form strong bonds among the management, employees, and customers of an organization. Michael’s work has been featured in The Wall Street Journal, The New York Times, Leader to Leader, Human Resource Executive, and Fox Business Now. He has spoken at conferences organized by The Conference Board, GE, Google, NASA, Johnson & Johnson and Yale-New Haven Hospital. To read Michael’s full biography, click here.

Podcast: Play in new window | Download (Duration: 37:33 — 51.6MB)

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StrategyDriven Podcast Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 34b – An Interview with Dave Esler, co-author of The Pursuit of Something Better, part 2 of 2 examines how U.S. Cellular achieved superior results by becoming a Dynamic Organization, a transformational change that focused the organization on the customer and on valuing its front line associates. During our discussion, Dave Esler, co-author of The Pursuit of Something Better and Principal at Esler Kruger Associates, shares with us his insights and illustrative examples regarding:

  • how U.S. Cellular defines employee empowerment
  • mechanisms used to recruit individuals who embody the ‘Dynamic Organization’ culture
  • actions taken when individuals not buying into the organization’s culture are identified
  • how executives judge the amount of change their organization can absorb at any one time
  • what U.S. Cellular leaders would do differently if they were to implement the ‘Dynamic Organization’ model beginning today

Additional Information

In addition to the invaluable insights Dave shares in The Pursuit of Something Better and this special edition podcast are the resources accessible from his website, www.EslerKruger.com.   Dave’s book, The Pursuit of Something Better, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!

About the Author

Dave Esler, co-author of The Pursuit of Something Better, is a Principal at Esler Kruger Associates, a consulting firm that for more than 20 years has helped organizations and their leaders become more effective. Dave has a corporate background in communications and human resources from Metropolitan Life and Nortel Networks and several years of consulting experience. He is the author of many articles on a variety of business topics.

Podcast: Play in new window | Download (Duration: 31:58 — 43.9MB)

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