StrategyDriven Podcast Special Edition 2 – An Interview with Diana McLain Smith, author of Divide or Conquer: How Great Teams Turn Conflict into Strength

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StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Special Edition 2 – An Interview with Diana McLain Smith, author of Divide or Conquer: How Great Teams Turn Conflict into Strength explores the relationship challenges that can hinder optimal team performance and how to overcome them. During our discussion, Diana McLain Smith, author of Divide or Conquer and partner at the Monitor Group, a global management consulting firm, shares with us her insights regarding:

  • the importance of relationships to team performance
  • tools executives and managers can use to improve their business relationships
  • how third parties support, accelerate, and solidify improved relationships
  • how personality types, as defined by measures such as DiSC and MBTI, fit into her relationship improvement model
  • the complex web of relationships that exist within organizations and teams

Additional Information

Complimenting the invaluable insights Diana shares in Divide or Conquer and this special edition podcast, are the additional relationship building materials and resources found on her websites, Diana McLain Smith (www.DianaMcLainSmith.com), Action Design (www.ActionDesign.com), and Monitor Group (www.Monitor.com).

About the Author

StrategyDriven Expert Contributor | Diana McLain SmithDiana McLain Smith, author of Divide or Conquer: How Great Teams Turn Conflict into Strength, is a partner at the Monitor Group, a global management consulting firm and founding partner of Action Design, a small firm specializing in organizational learning and professional development. For the past 25 years, Diana has advised leaders and their teams on how to build relationships strong enough to master their toughest challenges. She has taught courses and delivered lectures at the Harvard Law School, the Harvard Graduate School of Education, and Boston College’s Carroll School of Management. To read Diana’s full biography, click here.

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StrategyDriven Podcast Episode 37 – Making Change Work: Why is Buy-in Necessary and How to Achieve It

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StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 37 – Making Change Work: Why is Buy-in Necessary and How to Achieve It explores the role of buy-in to the change management processes, its importance, and how to get it. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • what buy-in means in terms of the change management process
  • how and when buy-in occurs
  • why people do not buy-in
  • how a leader can get someone who is resisting to not only buy-in but to do so happily
  • when the change agent should begin to seek buy-in from the various stakeholder groups
  • what skills change agents need to gain employee buy-in and how can they acquire these skills
  • what leaders can do to programmatically embed the buy-in approach to their change management policies

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the fifth in a series that teaches leaders how to make change work. The finale of the Making Change Work series will pull it all together; introducing a radical approach to change management – real leadership!

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 40:32 — 55.7MB)

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StrategyDriven Podcast Episode 35 – Making Change Work: If Decisions Are Always Rational, Why Are Changees Resisting?

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StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 35 – Making Change Work: If Decisions Are Always Rational, Why Are Changees Resisting? explores the rationality of decisions and their impact on change management. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • why decisions are always rational
  • what causes resistance to logical change
  • what benefits can be gained from resistance
  • how resistance can be avoided when making a change

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the fourth in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 31:58 — 44.0MB)

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StrategyDriven Podcast Episode 34 – Making Change Work: The Problems of Change Management: Bias, Resistance, and Push

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StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 34 – Making Change Work: The Problems of Change Management: Bias, Resistance, and Push explores the problems associated with change management, namely, that of bias, resistance, and push. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • how contemporary change management models handle resistance
  • why with thousands of years of amassed leadership experience change management isn’t easier
  • what leaders should be doing differently to avoid resistance to change
  • what part personal bias plays in change management and how to overcome these biases

Additional Information

In addition to the outstanding insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the third in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • If decisions are always rational, why are changees resisting?
  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 35:02 — 48.2MB)

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StrategyDriven Podcast Episode 33 – Making Change Work: What are Systems and How Do They Influence Change?

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StrategyDriven PodcastStrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Episode 33 – Making Change Work: What are systems and how to they influence change? explores what systems are and their importance to effectively managing any change. During our discussion, Sharon Drew Morgen, the New York Times bestselling author of Dirty Little Secrets, shares with us her insights and illustrative examples regarding:

  • what systems are and their role in the change management process
  • why ignoring systems makes change harder than it needs to be
  • the types of systems leaders can expect to deal with when making a change
  • how systems go through the decision-making process to determine whether to except or reject a particular change

Additional Information

In addition to the invaluable insights Sharon Drew shares in Dirty Little Secrets and this edition of the StrategyDriven Podcast are the resources accessible from her websites, www.NewSalesParadigm.com and www.BuyingFacilitation.com.   Sharon Drew’s book, Dirty Little Secrets, can be purchased by clicking here.

Making Change Work!
This podcast is the second in a series that teaches leaders how to make change work. Coming editions of the Making Change Work series will explore the steps to gaining the buy-in and committed effort needed to implement change successfully. We’ll cover topics including:

  • The Problems of Change Management: bias and push
  • If decisions are always rational, why are changees resisting?
  • Why is buy-in necessary and how to achieve it?
  • Putting it all together, a radical approach to change management: real leadership

About the Author

Sharon Drew Morgen is a New York Times bestselling author and developer of a change management model based on buy-in that she’s written about in her latest book Dirty Little Secrets. She is the visionary thought leader behind Buying Facilitation®, a decision facilitation model that focuses on helping buyers and those who would be impacted by the accompanying change manage their internal, unconscious, and behind-the-scenes issues that must be addressed before they purchase anything or buy-in to the requested change. She has served many well known companies including: KPMG, Unisys, IBM, Wachovia, and Bose. To read Sharon Drew’s complete biography, click here.

Podcast: Play in new window | Download (Duration: 37:50 — 52.0MB)

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