What is Professional Development?

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StrategyDriven Professional Development Article |Professional Development|What is Professional Development?Getting a college degree and finding a job relevant to your academic background is not the end-all-be-all to being a professional. You will need to make it a career to be what you are in the professional sense, and for that to be possible, you will have to undergo the process of professional development. Now you may be asking, what is professional development?

The concept of professional development is basically a learning process where one works to earn or maintain their professional credentials through continuing education, research, training courses, attending seminars or conferences, and other learning opportunities that are relevant to one’s professional practice. The process is often said as collaborative and quite intensive; it ideally comes with an evaluation stage in the form of examinations, practical application, and the like.

There is a whole variety of approaches to professional development, but the following are what many of us should be familiar with at this point:

  • Job assignments. Often, the best way to learn and build up on your professional credentials is through work. Specifically, we are referring to those job assignments that practically encourage us to think outside the box in order to overcome various challenges and handle the various responsibilities on hand. New job assignments may be challenging at first, but you can always prepare yourself by discovering the work style that goes best with your new set of duties.
  • Skill-based training. Undergoing training in its various forms — lectures, formal coursework, technical training, and the like — is a very common approach to professional development. Skill-based training, in particular, is a straightforward way to learn new concepts, practices, and technologies that are relevant to your field. It also helps that many such training sessions include an evaluative stage. The great thing about training is that it does not need to be done face-to-face between the participant and the instructor. There are digital courses and training software like this trading simulator that can help give your knowledgebase an upgrade.
  • Building relationships with your peers. Simply interacting with fellow professionals in your field is a great way to gain fresh insights that can help you grow professionally. You and your peers can trade feedback, challenge each other’s point-of-view, or support each other’s professional endeavors.

StrategyDriven Professional Development Article |Professional Development|What is Professional Development?Professional development sure is an investment of time and money for the most part, and it pays off really well.

Its share of benefits includes the following:

  • A broader knowledgebase. Professional development is learning, and what else can learning bring but more knowledge? All that training can easily get you exposed to new ideas and fresh insights that could, eventually, translate to various improvements to the way you do your work.
  • A confidence boost. Professional development will eventually make you an expert in your field. Increasing your knowledge can help build your confidence, which is very helpful when it comes to decision-making and many other aspects of your work.
  • Meeting other professionals and learning from them. You will end up meeting professionals in your field and end up acquiring new knowledge and insights from them. It is also a great way to build your professional network outside of LinkedIn.

A clear direction and foundation for success. The many courses and trainings that you will have to undergo makes for a good preparation towards overcoming challenges and obstacles on your way to success.
Pursuing professional development is a must for any professional looking to achieve growth and success in their line of work. It may take time, but it is always better than stagnation.

Is Your Company ‘Doing’ Lean or ‘Being’ Lean?

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StrategyDriven Professional Development Article |Get Lean|Is Your Company ‘Doing’ Lean or ‘Being’ Lean?It seems as if every organization today is looking to “get lean.” I’ve visited hundreds of companies that claim they’re transforming their business with Lean methodologies. They’ve rolled out fanfare that—to the untrained eye—gives the impression that these transformations are rooted in rigor and discipline. Signboards, banners, Gemba boards, and tape on the floor all proclaim, “We’re taking this seriously.”

But as you become more experienced with Lean, you realize that what you can’t see is what separates world-class operations from mediocre ones. As a Toyota executive once said when asked why the auto giant allows competitors into its factories: “What they need to know, they cannot see.”

The $13 Billion Case Study

A $13 billion global organization had been “doing” Lean for close to a decade, and the plant I was visiting was considered to be one of its best. They asked me to review their Lean progress, so I spent a day listening to the story of their Lean journey and touring the facility.

The Metrics

My review started with a presentation of their progress to date. The management team ran through a myriad of metrics that had convinced the corporate office they had made real progress. In reality, their “progress” masked many dysfunctional Lean behaviors:

Excess inventory. The plant’s management boasted that inventory turns had increased from 6.5x to 18x. Upon further review, this increase in inventory “performance” was due to the fact that 70% of their raw material inventory was on consignment, and they didn’t include this in their calculation.

Regardless of whose books carry your inventory, the same ills of excess inventory exist. The consigned inventory encouraged the company to hold more inventory than it otherwise would have—had the inventory been purchased and valued on its corporate balance sheet. To make matters worse, the company had expanded its raw materials warehouse to accommodate the inventory increase.

Missing per-hour metrics. Management then explained that their sales-per-employee productivity metric increased from $280,000 to $360,000. They touted a renewed focus on standardized work, which accounted for most of this improvement. As I probed further, I learned that the company laid off 30% of its workforce in the previous year, and the plant’s overtime hours increased from 5% to 35% during this time period. Had they calculated their productivity based on hours worked, the improvement would have been negligible.

Miscalculated delivery performance. Management revealed that on-time delivery performance was 98%. Upon further investigation, I discovered this performance was based on the promise date to the customer, formulated from the company’s stated six-week lead time.

I explained that a promise date is meaningless to the customer. Instead, they should switch their calculation to the customer request date. They indicated they had attempted to calculate it this way, but when using this method, on-time delivery performance dropped to 35%.

The Plant Tour

When I toured the plant, the first thing I noticed was that the facility was spotless. It was well lit, and you could have eaten off the painted floors. Many assembly cells were in place, and they appeared orderly and organized. When I joined their morning Gemba walk to review the facility and the previous day’s performance, I noticed the following:

Missing targets. We first stopped at their Gemba board, which contained all of the plant’s operating metrics and value stream information. Many of the metrics were missing goals or targets, so it was difficult to gauge performance. The value stream map included only the current state, with no lead-time ladder or future state map. There was no value stream plan, so kaizen events were not tied into achieving the future state condition.

Misspent TAKT time. Although they constructed reasonably good manufacturing cells, the operators batched production and didn’t produce in a one-piece flow fashion. Operators were seated, which didn’t allow them to perform the required number of operations to consume their TAKT time.

Outdated standard work. Standard work combination sheets were posted in each cell. But the standard work was outdated; the original date (from one year prior) was crossed out and replaced with the current date. It was clear they hadn’t updated their standard work to reflect changes in TAKT time or kaizen improvements.

Overproduction. Each cell tracked production using day-by-the-hour boards. The previous day’s planned production units were 100, but the plant recorded an actual production quantity of 145 units. Management marked this figure in green to reflect a favorable condition.

When I asked why, the management team indicated they exceeded their production plan and stated, “We had a good day.” Now, every Lean practitioner is familiar with Lean’s “7 Wastes,” one of which is waste from overproduction. I explained that this excess production should have been marked in red, as an abnormal condition. If they were, in fact, properly using standard work, excess production would be virtually impossible (if operators were working to a properly calculated TAKT time).

The Takeaways

This plant had been “doing” Lean for over a decade, but it’s clear they were not “being” Lean. They had all the markings of a Lean organization, and the corporate office was convinced they were doing an outstanding job in transforming the plant. Yet, this was far from reality.

What lessons can we learn?

Invest in Lean education. Senior leaders need to be educated in Lean methodologies and learn how to ask the right questions. In this case, the plant management had the best intentions, but they were poorly educated in Lean principles and truly believed they were doing a stellar job.

In their effort to improve key performance indicators (KPIs) to give corporate leaders a sense of progress, they violated several Lean principles. Corporate leaders would have exposed these dysfunctional behaviors had they been trained to look at their business through a pure Lean lens.

Benchmark to world-class standards. This particular plant only benchmarked to other plants within their global organization. Quite frankly, the plant’s management and employees didn’t have an understanding of “what good looks like.” It’s important to benchmark outside your organization—and even outside your industry—to truly understand what world-class benchmarks are.

Now it’s your turn to ask: Is your organization “doing” Lean, or is it “being” Lean?

About the Author

Mark DeLuzio is a pioneer of Lean and the principal architect of the Danaher Business System (DBS). As a trusted advisor to global organizations, he helps leaders think differently about how to optimize enterprises systemwide. His new book is Flatlined: Why Lean Transformations Fail and What to Do About It. Learn more at markdeluzio.com and leanhorizons.com.

The Smaller Your Goals, The Better

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StrategyDriven Professional Development Article |Business Goals|The Smaller Your Goals, The BetterIf you want to build a successful business or career, stop keeping your eye on the big prize. Instead, focus on little victories.

Okay, you might be thinking, “Wait. Did I read that right? Surely you are joking. How can that possibly be true?”

Everyone today is continually searching for the big goal. For the huge win. For the epic victory. But what if I were to tell you that this search is mostly in vain—especially today during the COVID 19 crisis and all else that is going on in the world?

Instead of focusing on the big goal, try the little victory. In fact, the smaller your goals, the better. How?

Well, there was an ice cream machine salesman a few years back who wanted to sell more ice cream machines. That was his big goal. So, he tended to his big goal the way most of us do. He would not quit until he got there. And he used an analytical construct of ‘volume’ that would help him get there. Get more customers, sell more machines. Volume. Right?

But when you think creatively instead of analytically—and you begin to start to think in terms of the little victory—the everything changes. One day, he got an order from a particular restaurant that kept ordering more and more machines. He decided to think creatively instead of analytically. He went to the restaurant and discovered the best cheeseburger he ever had. His Name was Ray Croc, and the restaurant was McDonalds.

At any point, Ray could have stuck with his big analytical victory of selling more ice cream machines and ignored all else except volume to help him get there. That is what most of us do in business and our careers today. But Ray took a chance. He took a chance on creativity. He listened to the little victory—that this one particular restaurant was ordering more and more machines—and then decided to take a closer look. And in doing so, he discovered that his big goal should not be selling ice cream machines at volume after all. Maybe his little victory—the small goal—was telling him something far more valuable than the big win.

What little victories are occurring in your business or career today that you are ignoring? And at what costs?

It’s easy today to feel defeated by what is going on in the world. It is easy to feel that we are not living up to our potential with widespread lockdowns, work-from-home mandates, social distancing, and other hurdles. It’s easy to say, well, I haven’t had a little victory since COVID hit.

But I urge you to look harder. Dig deeper. Think creatively.

Creativity takes hold and allows us a view of the little victory as something worth pursuing. And often this is hidden in plain sight. Because while we are chasing that big victory, we are ignoring the breadcrumbs that are trying to tell us what path we should be on instead.

Yes, big victories can sometimes happen—but, then again, sometimes they don’t. And, in many cases, the timeline for a big victory can be months or even years. But when we look at the little victories and celebrate them, we learn to shift our perspective. We see that, indeed, they are all around us. We just need to look.

This is an amazingly powerful creative tool that you can use today in your business or career. Try it right now. Pause for a moment and think: What has happened recently that could be a little victory that you steamrolled over in your pursuit of seemingly more worthwhile goals? In that small victory is a morsel of amazing creative potential. But you need to see it. Value it. Treasure it. And, yes, learn to love it.

If that sounds unimpressive to you—or, perhaps. lacking in vision—it is anything but. It turns out that when we allow ourselves to be guided by the little victory and the small goal, the road we take may be much richer than the road we started off on. And in today’s climate, nothing can be more important.

About the Author

Nir Bashan is the founder and CEO of The Creator Mindset LLC, where he teaches business leaders how to harness the power of creativity to improve profitability, increase sales, and make work more meaningful. His clients include AT&T, Microsoft, Ace Hardware, NFL Network, EA Sports, and JetBlue. He received a Clio Award and an Emmy nomination for his creative work on albums, movies, and advertisements, and was one of the youngest professors ever selected to teach graduate courses at the Art Center College of Design in Pasadena. He lives in Orlando, Florida. Learn more about his new book, The Creator Mindset: 92 Tools to Unlock the Secrets to Innovation, Growth, and Sustainability (McGraw-Hill; August 2020), at https://www.nirbashan.com/the-creator-mindset. Or visit Amazon

Security Training Options

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StrategyDriven Professional Development Article | Security Training Options

Security training is a must for anyone that wants to make it in the industry. Irrespective of whether you are interested in becoming a CCTV operator or a door supervisor, you need to attain your license. This all begins with finding the best security training provider. Read on to discover how to do so.

The first thing you need to look out for is experience. Make sure the company has been in operation for a considerable number of years, as you don’t want a group of people that are effectively going to be learning on the job.

They should also have a wide assortment of different courses for you to choose from, for example, door supervisor training, bodyguard courses, first aid training and much, much more. Don’t only look at the course title, but check out the syllabus. You want to make sure the courses are modern and in line with the security of today.

They should not simply provide you with training and leave you to it either – they should help you to apply for your licence once you have completed your course. The best companies will have all of the details about applying for the licence on their website, making it much easy for you. At this point, it would be beneficial to note that you will need to renew your licence every three years. For example, the use of drones has become prominent in the security sector over the past few years. You can head to DrDrone for more information. The latest training courses will cover this.

In addition to this, you should take the time to read reviews that have been left by previous customers. This is the best way to get a truthful picture in regards to the level of quality you are likely to experience. If you come across a lot of negative comments, you know to look elsewhere.

What You Need To Find Out Before Taking A Course

Different security training courses have long been popular with those that want to make it in the security industry. If you have booked a training course, read on to discover the information you need to know beforehand.

The first thing you need to do is assess the dates and times for the security training course in question. In most cases, this will be a short, intensive training course, with the aim of ensuring you pass as quickly as possible. You may need to take time off work to accommodate this, so it’s worth finding out how long the course lasts per day.

Aside from this, you need to find out what you are going to need to bring with you. The best training course providers will supply all training materials so that you don’t need to spend extra money on this. However, it is likely that you are going to need to bring proof of identity with you and possible proof of address as well.

You also need to make sure your English language skills are up to scratch if you are going to take this test. You will be expected to have good knowledge of the English language if you’re to work in the private security industry. You don’t want to spend your money on a training course if your language skills are going to let you down. Don’t let this dishearten you though; arrange some English lessons until your tutor tells you that you’re ready.

What Course Is Right For You?

Firstly, one option to consider is CCTV training, which is designed for people who want to have a career as a CCTV operator. Once you have this licence, you will have the ability to monitor and work with CCTV camera systems that oversee any public spaces. For example, you could work for the local council or a busy shopping centre. The options are extensive.

Another popular option is a security guarding course. Once you have completed this, you will have the ability to work on unlicensed premises. This includes businesses like universities, banks, and construction sites. Please note that you cannot work on licensed premises with this course. If you wish to do so, a door supervisor course is advised. If you take the security guarding course you will learn about what you should and should not be doing on the job, as well as information on good communication, managing conflict, what it is to work as a guard and other things you need to be aware of, such as basic first aid.

Another option you may want to consider when working in the security sector is door supervision. You will need to obtain your door supervision licence, which will involve taking a training course. There are some other requirements too, such as being over the age of 18-years-old. As a door supervisor, you will have a number of different roles. This includes determining whether an individual is allowed to enter a licensed premise, such as a pub or a nightclub. You will not only be concerned with determining who is able to enter the building, but you are responsible for keeping everyone inside safe as well. Having tact and diplomacy is critical, as challenging situations can often arise and you will need to be able to defuse them. There are a number of other qualities you need to have as well, including having good people skills and being calm when troubling situations arise.

There is then the upskilling training for those who have been impacted by the new assessment rules that recently came into place regarding training to become a door supervisor. A lot of people need to take regular courses depending on their role in the security sector.

So there you have it: an insight into the world of security and the different options that are available. We hope that this will help you to carve out a career for yourself in this exciting sector, as demand is high and there are certainly diverse opportunities available.

10 Tips to Get Others to Take You Seriously

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StrategyDriven Professional Development Article |Get Others to Take you Seriously|10 Tips to Get Others to Take You SeriouslyWe all know those people who command a room the moment they walk through the door. How do they signal that they have what it takes?

Recent research identified three qualities as key for commanding the respect of others — gravitas, communication and appearance. Gravitas, as in serious and impressive, mattered most, with 67 percent considering it crucial if you want to be taken seriously.

Use these 10 tips to establish your gravitas.

1. Prepare thoroughly. If you want others to take you seriously, bring your A-game. The biggest challenge to preparing is that we put it off because we’re nervous. The answer? Embrace technology and use voice notes on your phone to record your pitch or your presentation. Practice saying it out loud and listen back. The recording let you know when you’re ready to “go live.”

2. Be concise. To draw attention, be concise. Drill down to your elevator pitch — what you’d say to pitch your business in the time it takes to travel between floors. Think like a news reporter. Introduce your topic, offer up two or three supporting points, then conclude with an impactful statement. Keep it simple and punchy and you’ll earn respect as a clear thinker.

3. Banish Powerpoint overkill. Hiding behind your slides is a good way to lose the respect of an audience. You are the expert, so step away from the slides and distill your content down to a few bullet points. Make your argument compelling with powerful examples and stories. Take the audience on a journey. Bring your ideas alive in the way that only you can.

4. Change gear. Choosing the right tone for the situation is key to earning respect. When preparing for a meeting, ask yourself what approach is required here? Crisp and formal and focused on the task? Or smiling and conversational and focused on relationship-building? If you need to change gear fast, a palms down gesture is good for credibility. A palms up gesture and a warm smile will up your approachability.

5. Use your breath. Actors will tell you that giving a powerful performance relies on maintaining a relaxed breathing pattern. Why? It signals that you’re in control. If you can stay calm when the pressure hits, you earn respect. Controlling your breathing is the key to getting out of the nervous system’s panic room and into a space where you can think. Notice the butterflies, then breathe down into them, relaxing your shoulders. Notice the feeling of relief. Your breath gives you a quick way to settle down the nerves.

6. Practice active listening. The best speakers are always the best listeners. To show gravitas, don’t commit the cardinal sin of repeating what’s already been said. People take you seriously when you respond with something relevant that shows you’ve been paying attention. The key to owning any encounter is to turn up, listen, speak your truth and don’t be too attached to an outcome.

7. “Talk low, talk slow, don’t say too much.” John Wayne offered this advice. Researchers have found that voters tend to prefer political candidates with a lower voice. A low voice shows that you’re relaxed and in charge.

8. Put the brakes on. If nerves speed you up, consciously put the brakes on. Speak in short sentences, with a full stop between each one. One thought, one sentence. Take a relaxed breath in between (think of breathing in a lovely smell). By slowing down, you can take your audience with you. Natural pauses raise the audience’s perception of the speaker’s intelligence.

9. Show teeth. If you want gravitas, you need to be able to do what’s called “showing teeth.” No, it doesn’t mean showing off your pearly whites. Instead, it means that you can push back when required. The best way to approach an opposing viewpoint is to remember why you’re there. Think: “Who am I? Who are we? What’s our common purpose?” Then you can stand up for your beliefs in a way that works for the group.

10. Stand firm. Gravity is intrinsic to having gravitas. The Sanskrit word “guru” means “weighty one.” Staying grounded signals to your audience that you’re not a pushover. Find the points of support between your body and the earth. Focus on the feeling of your feet on the floor (or, if sitting, your bottom on the chair), moving your mind away from anxious thoughts. Try it — it has real power. It brings you “down to earth” when under pressure and communicates presence and calm to others.

About the Author

StrategyDriven Expert Contributor | Caroline GoyderCaroline Goyder has an international reputation as an expert speaker and trainer with senior management within organizations as well as private individuals. She worked for many years at London’s Royal Central School of Speech and Drama as a voice coach before launching her own company. She is regularly sought out by the media, and her extremely successful Ted Talk has had over 7.5 million viewers. Her new book is Find Your Voice: The Secret to Talking with Confidence in Any Situation (Penguin Random House UK, Jan. 30, 2020), along with previous books Gravitas: Communicate with Confidence, Influence and Authority and The Star Qualities: How to Sparkle with Confidence in All Aspects of Your Life. Visit www.carolinegoyder.com, or find her across social media: @Carolinegoyder.