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Diversity and Inclusion Best Practice 2 – Performance Measurement
Establishing and maintaining and organizational culture supportive of a diverse and inclusive workforce requires deliberate ongoing action communicating the importance of and support for these principles. Consequently, leaders need insight into employee behaviors such that appropriate corrective actions can be taken when necessary as well as visibly reinforcing their commitment to the principles of organizational diversity and inclusiveness. Helping achieve both these goals is a robust performance measurement system specifically tailored to measure the organization’s commitment to being diverse and inclusive.
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“A good plan, violently executed now, is better than a perfect plan next week.”
Workplace distractions are everywhere; telephones ring, page announcements sound, computer popups appear, co-workers interrupt. Each of these and countless other diversions interrupt the natural progression of work achievement and divert employees’ attention away from the task at hand. Such distractions can cause an employee to lose his or her place when performing critical procedures.
More and more prevalent in business case evaluations today is the concept of the total cost of ownership whereby organizations evaluate the collective expense associated with a given initiative or asset over its entire life. Comparing initiatives on this basis alone however, fails to consider the offsetting benefits the organization would realize over the investment’s lifetime as calculated during return on investment (ROI) estimations. In order to effectively compare competing proposals, organization leaders should evaluate the total value of ownership of each investment alternative.
“Do I go to the left or do I go to the right?” A common question asked when one reaches an intersection. Unless one is familiar with the area or has a map, the question may be answered with a nagging ‘gut feel’ rather than with certainty. Sometimes proceeding on the chosen course results in a successful outcome. At other times, it requires backtracking and results in a great deal of frustration, lost time, and unnecessarily spent resources.
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