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Project Management Best Practice 9 – Identify the Gatekeepers
Projects, like other business activities, involve meetings and approvals. The difference between project and routine business meetings is that a project is not an ongoing concern; therefore, its meetings tend to be periodic, sporadic, or driven by one-time needs rather than recurring with some regular frequency. Consequently, these off-routine meetings and approval review sessions are a disruption to non-project team executives, managers, and contributors; representing something these individuals naturally resist so to protect the time for their normally scheduled duties.
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Distractions abound in every environment. Whether they are audible or visual, these disruptors detract from the communication between individuals. Such communication barriers may lead to the misunderstanding of directions provided by one person to another resulting in errant execution of a desired process.
Most companies employ a periodic employee review program, typically comprised of a major annual review and sometimes complimented by a formal mid-year feedback session. Examination of these programs reveals most performance ratings are based on those individual behaviors, events, and accomplishments occurring within a few weeks of a review’s development. Consequently, employees achieving great success throughout the year, particularly those with significant achievements earlier in the period, feel cheated by a process that frequently overlooks these accomplishments.
“Don’t throw the baby out with the bath water.”
All organizations face resource constraints inhibiting the accomplishment of all proposed work. Some organizations resist prioritizing initiatives commonly resulting in the completion of lower value activities ahead of those with a higher return on investment. Such an approach diminishes the value returned to stakeholders and represents an abdication of management’s responsibilities.
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