Refining Your Craft: 4 Aspects of Business Every Restaurant Owner Can Improve

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StrategyDriven Managing Your Business | Entrepreneurship | Restaurant | Refining Your Craft: 4 Aspects of Business Every Restaurant Owner Can ImproveMany restaurateurs get started with visions of rave reviews and prestigious awards dancing before their eyes. Running a real restaurant, though, almost always turn out to be more difficult and demanding than expected.

Fortunately, there are a number of proven ways for restaurant owners and operators of all kinds to raise the bar higher. There are at least four important facets of the restaurant business that can almost always use some attention.

1. Double Down on Accounting

Laypeople sometimes believe that the most popular restaurants get by entirely on the quality of their food and service. In reality, every successful restaurant rests on a firm, carefully laid financial foundation.

When a restaurant does not feature plenty of enlightening, useful accounting behind the scenes, its days will necessarily be numbered. Upgrading a restaurant’s accounting processes and systems can easily end up being the best way to ensure its long-term viability.

Fortunately, that is easier to achieve than at any time in the past. From focused franchise accounting services to one-off consulting projects, the required kinds of support are now readily accessible.

When a restaurant’s accounting game has become truly well-developed, the entire establishment will be a lot more resilient. Accounting is so important to every restaurant that it often proves to be the best place to look for ways to improve.

2. Cut Down on Waste

Well-run restaurants tend to feature menus that account for every bit of expense tied up in each dish. Even when a great deal of planning has gone into developing a business-informed menu, though, excessive waste can alter the equation significantly.

From scraps that get thrown out instead of being turned into stock to misfired dishes that end up in the trash, waste is a pernicious problem in the restaurant industry. Having strong accounting processes in place will make it easier to identify areas where waste can be reduced or even eliminated.

Over time, that will contribute directly to the continued viability of almost any restaurant. While some level of food waste will typically prove unavoidable, keeping on top of this universally relevant problem will always be best.

3. Make More Efficient Use of Workers

Most restaurants spend just as much on labor as they do on procuring fresh, delicious ingredients. In many cases, though, restaurant workers find their talents being misdirected or even neglected.

Looking to make the most of every employee hour can cut a restaurant’s costs significantly. Having a salaried sous chef handle some additional duties might make it possible to reduce the number of hours scheduled for prep cooks.

Of course, workers have rights and limits, and these always need to be respected. In most cases, simply taking a regular look at how staffers are being employed and when will reveal opportunities for improvement.

4. Speed Up Service

Restaurateurs who are passionate about food never want guests to feel rushed. That generally hospitable approach to the business can encourage excessive slowness if not properly controlled.

Keeping things moving along in the dining room and the kitchen can allow a restaurant to serve more diners each day or night. That can end up raising revenues significantly without adding much to the operation’s costs. In some cases, this can even turn a formerly unprofitable establishment into a successful business.

There are Ways to Improve Any Restaurant’s Operations

Tactics like these consistently help restaurant operators make much-needed progress. Some of the most successful restaurants got there largely because of behind-the-scenes efforts like these. While great food and refined service will always help, restaurants that rest on solid foundations tend to have the best chances of success.

Purchasing A Server Rack For Your Business

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A lot of businesses nowadays require the use of server racks in order to store their servers and IT equipment. Selecting the right one is obviously of the utmost importance, especially when one considers the highly valuable and expensive equipment which is going to be stored inside.

StrategyDriven Managing Your Business Article | Entrepreneurship | Purchasing A Server Rack For Your Business

One of the ways in which an individual or a business can guarantee that they are getting a top quality data rack is by going for a highly credible and reputable company. In large a company is measured by what products they sell and what service they provide, if the general outlook is that a company is a good one then this says an awful lot about the goods and services they offer. Therefore, this blog post will reveal certain points that an individual should contemplate regarding a company selling server racks in order to ensure that they purchase a top quality product.

The sole thing that any individual should do when determining the worth of a company is a little bit of background research. It will take a mere five minutes but it can save a lot of people from buying an unsatisfactory product or a bad customer service experience. If you already use the services of an outside IT provider to assist your business, ask for their recommendations. You can get quality managed IT services from Ethos if you do not have an IT provider at the moment. Companies like this make sure that your business is running as efficiently as possible from a tech point of view. This includes updating your tech infrastructure, as well as establishing standards at your business. You definitely run the risk of getting left behind if not.

So how does one go about this little bit of background research? If the person in question has found a data rack they would like to buy they should then type in the name of the company selling the rack into a search engine, such as Google. They should then proceed to visit the relevant forums in order to see what previous customers have thought about the good they have received and the service they experienced alongside this.

This is a very simple method but it is great because it means the person can learn whether the product was exactly how it was described on the website, they can also determine whether the company provided a good after service, and in addition to this they can learn other things such as whether the company delivered the server racks on time.

This is highly valuable information as it alerts anyone to a company which is not credible, as people will be more than willing to voice their opinion if they have been left dissatisfied. They will want to warn others in order to ensure that they do not waste their money as well.

However, it is vital to remember that it is the general feel of all comments that should be considered, not just one. No company is going to please everyone and if there are twenty nice comments to one person who has gone on a rant, then it is the twenty good comments which are important. As quite often it is easy to be distracted by someone who has said something shocking.

Moreover, an individual buying a server rack should always keep in mind what they are looking for from their shopping experience. For instance, if a company has rave reviews yet the only downfall they have is some customers are unhappy that they don’t sell a certain cable then don’t let this be a negative if that cable is not something required by the individual shopping.

You will, of course, also need to look at the range of server racks that they have available to ensure that they have something suitable for your needs. Cooling is one of the most important factors to think about when it comes to tech storage today, as well as security.

A final point worth considering is that it is important not to merely consider any feedback which has been given on the company’s website itself. It is very unlikely that a business is going to post any negative feedback on their website and thus this can often be rather biased.

To Outsource IT Services or Not? 8 Reasons a Business Should Outsource IT

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StrategyDriven Managing Your Business Article |outsource IT|To Outsource IT Services or Not? 8 Reasons a Business Should Outsource ITOutsourcing has become a standard part of business today. If you’re looking for a function to start with, there’s no better option than IT. It’s the most commonly outsourced position in the business world.

Do you want to learn more about what benefits you will get when you outsource IT? Keep reading to learn eight reasons why working with a managed services provider is worth trying.

1. Save Money

It isn’t a cheap process to hire a new employee. You have the cost of sending out job postings and the cost of spending time in interviews. Even after all that work, there’s no guarantee that you find the right person for the job.

Then you have the cost of a salary. One employee is expensive enough. If you have a lot of IT needs, your entire IT budget can go up by a lot.

You can save a lot of money by working with a managed services provider. You only pay a retainer based on the needs of your business.

2. Focus on Your Core Business

Getting the things done that you’re good at is challenging enough at times. If you decide to manage an IT team yourself, you’re going to run the risk of spreading yourself too thin.

By working with a managed services provider for your IT needs, you can keep your focus on your core business. They will handle the planning and hiring for your company. The only thing you need to do is approve what they want to do.

3. Secure Your Business Online

If you haven’t been following the news, you probably aren’t aware of all the recent data breaches. Even large companies are getting compromised. Nobody is immune from cyberattacks.

You must protect your business from these types of attacks. The bare minimum isn’t going to cover you.
When you work with an IT provider that has a security expert, they can help you put an internet security system in place to protect your company network. It will watch your network at all times and block anything that shouldn’t be there.

4. Backup Your Data

You can’t afford to lose your data in the data-driven world we live in today. Your data is what allows you to make the most informed business decisions. Without it, you’re going to be going into things blind.

Unfortunately, you aren’t going to know ahead of time when an accident will happen. It’s vital to have a backup system in place for when this happens.

Your managed services provider will help put a backup system in place that will do backups regularly. If you do ever lose data, all you need to do is log into your backup system and restore your lost data.

5. Get Help With Compliance

You need to handle a lot of regulations and compliance issues in business today. Consumers won’t stand for companies taking shortcuts anymore. The problem is, it can be hard to keep up with everything you need to do.
Being compliant is even more critical when you deal with technology. You’ll need to invest a lot of resources for staying up to code. An IT company can help you do that.

If you work with a provider that is experienced in your industry, you can count on them to know all the regulations your business needs to follow. They will audit your business to make sure there are no problems that can get you in trouble. After they find the issues, they can start getting them fixed for you.

6. Find Vendor Support

You work with a lot of hardware and software companies to keep your business running smoothly. Things work well most of the time. However, you can run into problems if something you use breaks.

If you don’t have reliable IT support, you’re going to spend a lot of time digging through your contacts to figure out who you need to call. Once you find the right person, it’s a matter of finding the right questions to ask. If you don’t have a background in tech, this can be a complicated process.

Your managed services provider can handle this process for you. They already have relationships with all the prominent vendors in the tech industry. They’ll be able to track down someone to fix your problem and get things fixed before you know it.

7. Scale Your IT Team

It’s hard to grow a team when your business is unpredictable. Sure, hiring people will save you in the short-term, but then you have to find something for them to do when business calms down.

You’ll either need to create new positions for the people who don’t have things to do or start laying people off. Either way, it will create frustration for you and your team.

If you use a managed services provider, you can use them to supplement your team during busy times and not need to worry about what to do when work returns to normal.

8. Get Access to Experts

Technology is making its way to every part of business. The problem is, hiring the experts to help your business use this technology isn’t cheap.

If you use an IT provider, they can provide you the access to the experts you need. They have done the work of finding the top talent in the field. If you need help with something, all you need to do is reach out to your provider, and they will send the person you need over.

You’ll be able to work with people who know big data, A.I., and how to set up remote working capabilities.

Things Get Better When You Outsource IT

Don’t underestimate the benefits you’ll see when you outsource IT. Working with a professional IT business will help you get the infrastructure you need while being able to focus on your core business. Talk to someone today to figure out what they can do for your business.

If you’re looking for more tips that will help your company succeed, go back to our blog and read our latest posts. They will help you figure out ways to take your business to the next level.

Becoming a Reliable Provider: 4 Proven Strategies for Building Trust in Your Industry of Choice

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StrategyDriven Managing Your Business Article |Building Trust|Becoming a Reliable Provider: 4 Proven Strategies for Building Trust in Your Industry of ChoiceMost people fail to realize just how difficult starting a business and making it successful can be. If a business owner does not focus on providing their customers with top-notch service, keeping them loyal will be extremely difficult. For most consumers, finding businesses that they can trust is imperative.

Establishing trust with consumers and clients can be difficult. Developing a strategy that revolves around providing potential customers with social proof of how well a business has performed for others in the past is a good idea. With this social proof, consumers can get a feel for how reputable a particular company is. The following are some of the things a business owner can do to build more trust with potential customers.

1. A High Level of Transparency

Shrouding what a business does in mystery can backfire in spectacular fashion. Current and potential customers want to know exactly what a business does and how it can benefit them. For instance, if a particular business provides payroll services to business, they need to show potential customers how safe and secure their services are. The best way to do this is by providing consumers with a SOC 1 Report.

This report will detail the internal controls and policies a business has in place to protect the sensitive information they deal with. With this high level of transparency, a business owner should have no problem attracting new clients. Going the extra mile to provide proof of how trustworthy a business it can pay off in the long run.

2. Provide Consumers With Social Proof

Modern consumers spend a lot of time online researching businesses before using them. In most cases, these consumers are looking for things like online reviews from former or current customers of a particular business. As a business owner, a person needs to work on making it easy to find social proof of how well their company performs.

This is why putting positive customer reviews on the homepage of a business website is a good idea. By making it easy for consumers to find this information, a business owner will have no problem increasing the number of valuable sales leads they attract. Asking satisfied customers for these positive reviews may be a bit intimidating at first, but it will be easier as time goes by.

3. Being Accessible is Important

Making it easy for consumers to reach out for information about the products/services a business offers is also important when attempting to establish trust. This is why making it easy for consumers to contact business is crucial. Investing in things like website chatbots is a wise idea. These AI-infused tools allow a business owner to address the concerns a consumer has any time of day. With the help of IT professionals, using these tools will be much easier.

4. An Online Presence is a Must

Over 90 percent of Internet users never go past the first page of Google when researching businesses in their area. Getting a business website on the first page of Google will require a lot of marketing-savvy and hard work. Creating an online presence for a business is no easy task. This is why hiring an experienced marketing agency to lend a hand is important. The higher a business website ranks on Google, the more trustworthy they will appear to consumers.

The Power of Consumer Trust

Building trust with modern consumers will help a business grow and prosper. Ignoring the need for a great online reputation and excellent customer service will lead to problems finding and obtaining new clients.

How Start-Ups Stay Up – How I Run My Small Business

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StrategyDriven Managing Your Business Article |Start-Ups |How Start-Ups Stay Up - How I Run My Small BusinessI am a bankruptcy attorney in Philadelphia. I started my law firm over 20 years ago and have helped thousands of clients get a fresh financial start over the years. I have four tips for small business owners both new and experienced. I credit these basic principles with the success of my firm.

Create Your Niche

You might be the greatest widget-maker on the planet, but if the market for widgets is saturated that will not matter – it will be a struggle, up-hill, to get noticed by potential customers. Make sure that when you start your business you have identified a service or product that is fresh to the market, whether that market is local (like a bankruptcy law firm, or a house painter) or global (products that can be exported or services that can be done remotely).

Advertise Your High-Quality Service or Product Online.

The days when a website is just an online business card are long over. An effective website will clearly show what you do or are offering and be findable by people who need you. The structure and content of the site itself should attract the viewer to stay on the site, and eventually start on their Buyer’s Journey to purchasing your service or product.

Any commercial website these days absolutely must be optimized for mobile devices. Potential customers most frequently use their smartphones or their tablets to google solutions to their problems, and they will click away from an unwieldy site that is difficult to read or navigate.

The content of your site should establish your expertise and/or relevance to the viewer’s search, and a clear and easy way to contact you or to purchase your service or product.

Maintaining a blog is a great way to inform current clients and future clients of the latest developments in your field, of new products or services you are offering, and to establish your expertise or your product’s high quality.

Convert Satisfied Clients and Customers into New Clients.

The first order of business is to make sure you are providing current customers and clients with a high-quality product or service. What you offer should do what you promise it to do and if a problem arises, a customer must be able to contact you for a remedy. Good customer service is the primary driver of repeat and referred business. So many clients are referred to me by their friends or family who used my services. That is gratifying.

But how to harness the power of satisfied clients’ goodwill? Provide them with the opportunity to leave you a positive review. I’m not suggesting you email each client or customer yourself, but rather, that you purchase one of the many available systems that automate this process for you. It’s a nominal expense for what you get in return.

Once you have clients’ email addresses, you can create a mailing list to inform list subscribers of sales or specials or a change in operating hours, etc. Make sure to ask clients first before you add them to your mailing list, and in each email sent, offer a simple way to unsubscribe. There are many good list managing companies online who will organize this for you.

Create a Network of Professionals and Peers

Word-of-mouth is valuable not just among former clients and future clients, but between professionals and your peers as well. Here are some ideas about how you can start and grow your network:

  • Join your national professional associations and attend conferences
  • Join your state or local professional associations and attend meetings
  • Join your local rotary club or other organization to network with local businesses unrelated to your business
  • Once established in your field, offer to give talks at meetings and conferences, to establish your expertise
  • Invite members of your network to subscribe to your blog or email list, for the latest news, and join theirs
  • Be active in your community. Volunteer your time or funds to support any quality-of-life events in your city or town, like a July 4th Town Picnic, or a Thanksgiving 5K. You can’t put a price on the goodwill that will generate for you and your business.

About the Author

StrategyDriven Expert Contributor | David M. Offen, Esq.Mr. David M. Offen, Esq. is a bankruptcy and foreclosure attorney in Philadelphia who attended Temple University College and Law School. Mr. Offen is licensed to practice in the States of Pennsylvania and New Jersey. He is a member of the Eastern District of Pennsylvania Bankruptcy Conference and the National Association of Consumer Bankruptcy Attorneys and maintains an active blog on all aspects of bankruptcy filing and current events.