Rocking the Workplace: How the Millennial Generation is Shaking Up the Way You Do Business

Recruiters at Fortune 500 C.H. Robinson recently found themselves scratching their heads. They’d weathered stormy recruiting seas when sought-after Generation Xers showed up demanding everything from work/life balance to “bring your pet to work day” to casual dress. How hard could it be to adapt to a new generation of recruits – the Millennials? After all, in a soft economy employers should have the hiring advantage. Right?

Sure. Except for a few hiccups. Millennials (born 1982-2000) aren’t behaving the same ways Generation Xers did. They have a whole new set of attitudes and expectations when it comes to the workplace, and managers and recruiters are once again being called upon to see the world through a new set of eyes to get the most out of this challenging and influential generation. Take parental involvement. Instead of bringing their pets to work, Millennials seemed to be bringing Mom and Dad. Carmen Baas, a Recruiter at C. H. Robinson, commented: “We recently had the father of a candidate call one of our sales reps to talk about his son’s job offer so he could make a decision on whether or not his son should come work for us. I’ve also had parents attend career fairs in lieu of their children who had prior engagements.”


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About the Authors

Lynne C. Lancaster and David Stillman are nationally-known generational speakers, consultants, researchers, and the authors of the best-seller When Generations Collide (HarperCollins), and The M-Factor: How the Millennial Generation Is Rocking the Workplace (HarperBusiness/2010). Through their firm BridgeWorks, Lancaster and Stillman provide organizations with keynotes, training, corporate entertainment, and trainer certification. They have appeared on CNBC, CNN, and the Today Show. Learn more at www.generations.com.

StrategyDriven Podcast Special Edition 29 – An Interview with Tammy Erickson, author of What’s Next, Gen X?

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles published on the StrategyDriven website.

Special Edition 29 – An Interview with Tammy Erickson, author of What’s Next, Gen X? examines generational relationships within the workplace and the actions Gen Xers should take to ready and position themselves to be the next group of corporate and civic leaders. During our discussion, Tammy Erickson, author of What’s Next, Gen X?: Keeping Up, Moving Ahead, and Getting the Career You Want and President of The nGenera Innovation Network, shares with us her insights and illustrative examples regarding:

  • who Gen Xers are and their shared characteristics and traits
  • what Gen Xers uniquely contribute to the marketplace
  • actions organization leaders should take if they face significant Boomer retirements and few Gen Xers in their succession pipeline
  • key actions Gen Xers should take to remain relevant within their organizations
  • how Gen Xers should prepare and position themselves for senior leadership positions

Additional Information

In addition to the incredible insights Tammy shares in What’s Next, Gen X? and this special edition podcast are the additional resources accessible from her website: www.TammyErickson.com.   Tammy’s book, What’s Next, Gen X?, can be purchased by clicking here.

Final Request…

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About the Author

Tammy Erickson, author of What’s Next, Gen X?, is President of The nGenera Innovation Network, a thought leader in enterprise collaboration; providing hundreds of global corporations with key insights and senior advisory services focused on collaboration strategy, enterprise engagement, and enabling technologies. Tammy’s compelling views of the future are based on extensive research on changing demographics and employee values and, most recently, on how successful organizations work. She is an award winning author; having coauthored five Harvard Business Review articles, including the McKinsey Award winner It’s Time to Retire Retirement and the book Workforce Crisis: How to Beat the Coming Shortage of Skills And Talent. To read Tammy’s full biography, click here.

StrategyDriven Podcast Special Edition 26 – An Interview with Omar Khan, author of Liberating Passion

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag articles on the StrategyDriven website.

Special Edition 26 – An Interview with Omar Khan, author of Liberating Passion examines how executives and managers can liberate their organization’s passion; tapping into the workforce’s inner energy and commitment to deliver breakthrough results. During our discussion, Omar Khan, author of Liberating Passion: How the World’s Best Global Leaders Produce Winning Results and Founder and Senior Partner of Sensei International, shares with us his insights and illustrative examples regarding:

  • the tangible benefits of releasing the inner energy and commitment of an organization’s workforce
  • organizational characteristics, conditions, and cultures that kill employee passion
  • primary passion liberators and their underlying principles
  • actions executives and managers should take to liberate their employees’ passion
  • passion liberators that help build a diverse and inclusive organization as well as one that rewards personal achievement

Additional Information

In addition to the incredible insights Omar shares in Liberating Passion and this special edition podcast are the additional resources accessible from his website at www.Sensei-International.com.   Omar’s book, Liberating Passion, can be purchased by clicking here.

Final Request…

The strength of our community grows with the additional insights brought by our expanding member base. Please consider rating us on iTunes by clicking here. Rating the StrategyDriven Podcast and providing your comments online improves our ranking and helps us attract new listeners which, in turn, helps us grow our community.

Thank you again for listening to the StrategyDriven Podcast!


About the Author

Omar Khan, author of Liberating Passion, is the Founder and Senior Partner of Sensei International, a global leadership development firm serving clients in the Americas, the United Kingdom, Singapore, Dubai, and South Asia. Omar has served as a trusted advisor to the leaders of companies including 3M, American Express, The Ritz-Carlton, Microsoft, Motorola, and Hewlett-Packard. His articles have been featured in the Washington Post, Consulting News, Strategy and Leadership, Personal Excellence Magazine and many others. To read Omar’s full biography, click here.

StrategyDriven Podcast Special Edition 5 – An Interview with Michael Gurian, author of Leadership and the Sexes

StrategyDriven Podcasts focus on the tools and techniques executives and managers can use to improve their organization’s alignment and accountability to ultimately achieve superior results. These podcasts elaborate on the best practice and warning flag posts on the StrategyDriven website.

Special Edition 5 – An Interview with Michael Gurian, author of Leadership and the Sexes examines the equal but different intelligence of men and women. During our discussion, Michael Gurian, author of Leadership and the Sexes and co-founder of the Gurian Institute, shares with us his insights regarding:

  • the intellectual differences between men and women and the impact these differences have on how each gender leads
  • the quantifiable impact of an organization’s gender intelligence on the bottom line
  • how executives and managers can assess the gender intelligence of their organizations

Additional Information

Complimenting the tremendous insights Michael shares in Leadership and the Sexes and this special edition podcast, are the additional gender intelligence materials and resources found on his website, Gurian Institute (www.GurianInstitute.com). Michael’s book, Leadership and the Sexes, can be purchased by clicking here.


StrategyDriven Expert Contributor | Michael GurianMichael Gurian, New York Times best selling author of Leadership and the Sexes, is co-founder of the Gurian Institute, a training organization focused on helping corporations, educators, parents, and communities understand of how the male and female brain operate differently. He has spearheaded a national effort to provide communities and corporations with training in brain based gender issues. Michael’s pioneering theory has been featured in leading national media including The New York Times, Washington Post, USA Today, Time, and Newsweek. To read Michael’s full biography, click here.

Recommended Resource – The Welch Way

The Welch Way
a weekly BusinessWeek column and podcast
by Jack and Suzy Welch

About the Reference

The Welch Way is a weekly BusinessWeek column and podcast authored by former GE CEO Jack Welch and his wife, the former editor of the Harvard Business Review, Suzy Welch. These articles cover a wide range of business and career topics offering readers the insights of one of America’s most respected Chief Executives.

Benefits of Using this Reference

Mr. and Mrs. Welch have both achieved unparalleled personal and business success and share their life’s lessons in an actionable way each week within their column. StrategyDriven contributors find great value in The Welch Way not only because it contains step-by-step methods to deal with today’s business and career challenges but because the topics addressed often focus on those areas important to organization’s aspiring to become more strategy driven.

Many of the best practice recommendations found on the StrategyDriven website compliment the actions prescribed in The Welch Way, making this column a StrategyDriven recommended read.