The Boomers are Leaving! – How to Create and Implement a Knowledge Transfer Program, part 1

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The clock is ticking: next year, in 2011, the oldest of the 76 million Baby Boomers turn 65. While that has long been considered traditional retirement age, Boomers are known for bucking the system. Many will decide to stay in the workforce and replenish their savings and retirement accounts. But when they do leave, they will take with them years of institutional knowledge acquired on the job.

Workplace demographics paint a startling picture: Almost 40 percent of the U.S. workforce is between 45 and 64. Many business leaders are beginning to ask some tough questions: who will replace Boomers when they leave? Will younger workers have the knowledge and skills to run our organizations when they do? Companies in many industries stand to lose significant numbers of highly skilled, tenured workers. But that’s not all they’ll lose. After years on the job, Boomers have developed deep, often intuitive knowledge about their company’s way of doing business and the relationships that have made them successful – and much of that could be lost as they walk out the door.

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About the Authors

Ken BallKen Ball is a Baby Boomer and has been tracking issues relating to aging in the workplace for several years. At TechProse, he drives business development for the consulting firm that specializes in knowledge/content management, training, and documentation for major U.S. clients. He has more than 30 years of experience in corporate sales and marketing, including years in book publishing business, working for IDG Books, publishers of the …For Dummies computer and general reference books. He has a marketing communications degree from Bradley University.

Gina GotsillGina Gotsill is a Gen X writer who has studied journalism at San Francisco State University and University of California, Berkeley. She is also a fellow of the Poynter Institute, a journalism think tank based in St. Petersburg, Florida. Gina has covered a wide range of business topics that include keeping Boomer skills in the workplace, teaching finance to non-finance professionals, and growth and change in urban and suburban business clients.

For more information about Ball and Gotsill and Surviving the Baby Boomer Exodus (Course Technology PTR, Cengage Learning 2010), please visit their website www.survivingtheboomerexodus.com.

Corporate Diversity Still Coming Up Short for Women

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Review of S&P 100 Shows Women Account For Fewer Than 1 in 10 Top Paid Executives, 1 in 5 Board Members.

Women may make up more than half the workforce1 but continue to be significantly underrepresented on corporate boards and in C-level executive positions, according to a major new study released today by Calvert Investments, a long-time leader in advocating for corporate diversity.

Examining the Cracks in the Ceiling: A Survey of Corporate Diversity Practices of the S&P 100 shows that out of the 100 CEOs represented in the survey, 92 were Caucasian males. Women make up approximately 18% of director positions within the S&P 100, and only 8.4% of the highest paid executive positions within the same group of companies.

Four Key Findings From the Report

  1. The C-Suite is Still Hard to Reach – The study shows that non-white, non-male officers are rare. Over half – 56 companies – in the S&P 100 have no female and/or minority representation in their highest paid executive positions and only 14 companies have two or more diverse officers in these positions.
  2. No Disclosure = No Accountability – The report found that 37% of the S&P 100 companies disclose no demographic data on employees, such as race, ethnicity and gender. Only 8 companies disclose full EEO-1 data, that is, a full breakdown of the workforce by race and gender across employment categories.
  3. Integration and Innovation Abound – According to the report, 30% of the S&P 100 companies include some oversight of diversity issues at the board level and 34% of companies include diversity measures within their compensation plans.
  4. Corporate Commitment Remains the ‘X’ Factor – Overall, 38% of the S&P 100 companies demonstrate a robust commitment to diversity, both internally and externally.

As an investor, Calvert recognizes that those companies that combine competitive financial performance with fair and equitable working environments where diversity is not only tolerated but embraced are likely to recognize gains in both the workplace and marketplace and be better positioned to generate long-term value for their shareholders.

“We are very concerned about the fact that women and minorities continue to be under-represented at the highest levels of management,” said Barbara J. Krumsiek, President & CEO of Calvert Group, Ltd. “Without a pipeline of female and minority executives in highly-paid, highly responsible positions, it will be very difficult to achieve board diversity, which is critical to strong governance and good management.”

Calvert’s study, published in October 2010, evaluated S&P 100 companies according to ten indicators, including: EEO Policy, Internal Diversity Initiatives, External Diversity Initiatives, Scope of Diversity Initiatives, Family-Friendly Benefits, EEO-1 Disclosure, Highest Paid Executives, Board Representation, Director Selection Criteria and Overall Corporate Commitment.

The study showed that companies of this size have a significant commitment to diversity. None of the companies scored zero, and 65 out of 100 companies scored at or above 70 points. Moreover, a few of the companies emerged as genuine leaders in the diversity movement, setting an example that other companies could emulate. Among the top-scoring companies were Chevron Corp., Citigroup Inc., Coca-Cola Co., JPMorgan Chase & Co. and Sara Lee Corp.

Still, the study also demonstrated how difficult it remains to measure progress, given major gaps in disclosure.

“We are concerned about the lack of disclosure, because data is critical to demonstrating progress in female and minority representation,” said Aditi Mohapatra, lead author of the report and analyst specializing in diversity issues in the Sustainability Research Department of Calvert Asset Management Company, Inc. “It is also important in evaluating the effectiveness of diversity initiatives. With better data, we could more readily compare the impact of various programs – such as dedicated management training for women and minorities, diverse employee resource groups, and recruitment and outreach initiatives – and recommend best practices.”

Calvert released the first edition of Examining the Cracks in the Ceiling in September 2008. That edition analyzed the corporate diversity practices of the companies held in the Calvert Social Index®. The 2008 report found that while nine companies within the survey showed no public commitment to diversity, only 3 percent demonstrated diversity excellence.

For a full copy of the 2010 study, click here.

Source

  1. U.S. Bureau of Labor Statistics, February 2010 Report

About Calvert

Calvert has long been a leader in advocating for corporate diversity. In 2004, the Calvert Women’s Principles® became the first global code of corporate conduct focused exclusively on empowering, advancing and investing in women. In 2008, Calvert partnered with the City of San Francisco’s Department on the Status of Women and Verité to adapt the Principles for the Bay area and launched the Gender Equality Principles (GEP) Initiative. Last week, the three partners officially launched the companion website and self assessment tool available at www.GenderPrinciples.org. This launch was the culmination of a series of roundtables over two years which brought together companies and issue experts to translate the Gender Equality Principles into practical policies, tools, and indicators for direct implementation into the workplace.

To learn more about Calvert, click here.

Diversity and Inclusion Best Practice 1 – Know the Holidays

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We live and work in a diverse world and yet so many of our social practices revolve around the traditions of the regional majority culture. One such tradition is that of holidays. It is often customary for governments and corporations to set aside as days of rest those holidays reflective of not just the nation’s heritage but also that of the religious faith and cultural background of the majority of its citizens. While sizable in number, those in the minority frequently have their holidays go unrecognized. To customers, peers, and subordinates practicing different customs, the lack of recognition comes across as highly insensitive and disrespectful.

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Diversity and Inclusion – Return on Investment, part 2: Employee Distraction Reduction

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All workplace environments have distractions that divert employees’ attention and diminish productivity. Some of these distractions are simply a part of the human condition, our physical, intellectual, and social needs for diversionary activity. Others, however, are induced by workplace structures, policies, and employees (executives, managers, supervisors, and individual contributors). Of these, one of the most harmful yet preventable are the disrespectful and demeaning acts committed against employees.

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New Tool Release – Cost of Employee Distraction

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StrategyDriven contributors are pleased to announce the release of Diversity and Inclusion – Cost of Employee Distraction.

The cost of employee distraction resulting from acts of incivility is staggering and yet goes largely unrecognized. There is no financial statement line item, no general ledger entry, and no budget explicitly set aside for this expense that can cost an evenly modestly sized company hundreds of thousands of dollars each year.

Using the StrategyDriven Cost of Employee Distraction nomographs and method outlined here, organization leaders can gain a better appreciation for the direct monetary cost associated with employees worrying about and avoiding those committing acts of incivility and begin to better value their diversity and inclusion initiatives.

StrategyDriven Premium Members can access the Cost of Employee Distraction by clicking here.

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