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There are millions of companies in the world. Most fail far short of the owners’ ambitions. You would think they fail or frustrate for millions of reasons. But there are really only four. How can that be? Only four? Yes and I will explain. Let me start with the first: About the Author Mark Stevens […]
The term ‘professional’ comes from the Latin word ‘professio,’ which literally means to take an oath or a vow. Those who took the oath may have been entering a religious order or pledging allegiance to a political organization, but in every case, they promised to abide by a certain code of conduct and to build […]
Human error reduction not only applies to the performance of operational activities but to analytical tasks as well. Errors made during performance of these tasks frequently go unnoticed at the time of occurrence, only to become consequentially evident when action is taken based on the errant analysis. These latent errors can have an equally devastating financial, environmental, asset and human impact as operational performance errors; simply occurring with greater time separation between the error and the event. Therefore, human error reduction must be applied to these activities too.
Excerpt from The Happiness Advantage… I applied to Harvard on a dare. I was raised in Waco, Texas, and never really expected to leave. Even as I was applying to Harvard, I was setting down roots and training to be a local volunteer firefighter. For me, Harvard was a place from the movies, the place […]
Within every corporate and structure, there exists a stair-step ladder. One enters the ladder at some professional level and is considered valuable for the category of services for which he or she has expertise. This ladder holds true for managers and employees within the organization, as well as outside consultants brought in. Each professional rung […]
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