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Adapt: Why Success Always Starts with Failure by Tim Harford About the Reference Adapt reveals the power of adaptive trial and error in solving the most difficult organizational challenges. Tim Harford illustrates the benefits of performing small, non-threatening trial projects to determine optimal product features, service options, or process performance. Further, he shows how such […]
The fastest way to find out what your next customer wants to buy, and how they want to buy it, is to ask your previous customers what they were looking for and how they went about buying it from you. In other words, if you want to increase your revenue, reverse-engineer your successful sales. The […]
An organization’s culture, its collectively shared values system, profoundly impacts what work is performed, when work is performed, and how work is performed. And the culture driver has as much if not more influence on the results achieved as does the organization’s land, labor, capital, technology, and intellectual property resources.
Excerpt from The Happiness Advantage… Around the time that Harvard was founded, John Milton wrote in Paradise Lost, “The Mind is its own place, and in itself can make a heaven of hell, a hell of heaven.” Three hundred years later, I observed this principle come to life. Many of my students saw Harvard as […]
“Live as if you were to die tomorrow, learn as if you were to live forever.” Mohandas Gandhi (1869 – 1948) Political and ideological leader of India during the Indian independence movement. Pioneered satyagraha – resistance to tyranny through mass civil resistance
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