Entries by StrategyDriven

Standards and Expectations Warning Flag 3 – Changing Standards Based on One-time Arbitrary Errors

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StrategyDriven Standards and Expectations Warning Flag ArticleHumans make mistakes, whether the result of carelessness or unintended misfortune. And no set of performance standards can fully alleviate all errors and their associated adverse outcomes.

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Replacing the cold call with: ANYTHING!

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I am sick of the argument that cold calling still has a valuable place in selling. Someone PLEASE show me the value. Let’s look at the stats… 98% or more rejection rate 100% interruption of the prospect 100% they already know what you’re selling 100% they already have what you’re selling 100% manipulation to get […]

The Big Picture of Business – Tribute to Dick Clark

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First-ever article on Dick Clark, as a business case study. Motivating pop culture piece designed to foster better, more successful companies. The passing of Dick Clark brought about widespread nostalgia and cultural interaction in our culture. Those of us who have known and worked with him will never forget his humor, his sense of fairness, […]