Entries by StrategyDriven

Decision-Making Best Practice 17 – Informal Advisors

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Decision-making always possesses an element of uncertainty. And as the complexity of a decision increases, so does the risk of miscommunication, execution error, unanticipated conditions, and unintended consequences. Unfortunately, even the staunchest contrarian may operate from an experience base closely aligned to the decision-making team; limiting the span of his or her challenges. Consequently, another mechanism is needed to provide the decision-maker with the complete set of challenges to his or her choices.

Creating an internal sales mastermind to make more sales

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Calls not getting returned? Prospects telling you your price is too high? Prospective customers asking for three bids? Unable to get to the real decision maker? Do you think you’re the ONLY salesperson facing these issues? Come on, really now?! My bet is every one of your colleagues has exactly the same issues. So, eh, […]

Business Communications Best Practice 3 – Conference Call Protocols

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Conference calls are integral to our way of conducting business. This type of meeting allows geographically separated individuals to readily share information as though they were at the same location. However, this audio-only form of communications presents several unique challenges. Consequently, we recommend several protocols to heighten the effectiveness of conference call communications.