Entries by StrategyDriven

Recommended Resources – Tough Truths

Tough Truths: The Ten Leadership Lessons We Don’t Talk About by Deirdre Maloney About the Book Tough Truths by Deirdre Maloney is a collection of ten (plus one) uncomfortable to acknowledge and even more difficult to practice lessons embodied by great leaders. Within her book, Deirdre covers topics from personal Politics, Fear, and Energy to […]

Recommended Resources – The Welcomer Edge

The Welcomer Edge: Unlocking the Secrets to Repeat Business by Richard Shapiro About the Book The Welcomer Edge by Richard Shapiro explores the customer experience that converts first time customers into repeat buyers. Richard characterizes four types of sales persons; highlighting the advantage ‘welcomers’ have over others not so personally engaging. Welcomers draw new customers […]