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An organization’s mission defines its purpose for being. Making the mission measurable and then prioritizing those measures helps create a sense of where the organization should focus its efforts. However, prioritization at this level does not create the clarity needed for individuals making resource allocation choices between their day-to-day activities, especially if the activities all serve the same mission measure.
In today’s competitive environment, it is no longer good enough to offer employees a good place to work. Rather, it is imperative a company creates a work environment where the best want to work. Only when such an environment exists will a company attract and retain the most knowledgeable, skilled, and accomplished employees; who in-turn will effectively execute its activities and make it a viable competitor in an increasingly aggressive marketplace.
Performance measures serve to align an organization’s efforts to the achievement of its mission. As part of a company’s evaluation and control program, they quantifiably monitor important characteristics of the company’s products and services and the performance of the individuals and processes creating them. Performance measures support managerial decision-making by providing useful information regarding: how […]
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