Entries by Nathan Ives

Management Observation Program Best Practice 11 – Anyone Can Write an Observation

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The name, Management Observation Program, suggests that authorship of these documented performance assessments are or should be limited to those who supervise work. Yet, in a healthy organization, workers are encouraged to provide upward feedback and report conditions adverse to quality. All organizations should embrace a safety culture within which individuals are responsible for both their safety and the safety of their coworkers. So why not allow everyone within the organization to submit management observations?

Direct Use of Production System Data for Organizational Performance Measures

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StrategyDriven Organizational Performance Measures Warning Flag ArticleData access frequently challenges metric developers. Consequently, they may resort to using the most readily available performance data; data that can be obtained through a user defined production application query and downloaded into a Microsoft Excel spreadsheet or Access database.

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Risk Management Warning Flag 2 – Normalcy Bias

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Failing to adequately prepare for adverse events places an organization at significant risk. Indeed, such shortcomings have contributed to the fall of nations, demise of companies, and severe injury and death of countless people. Yet despite all of the evidence, many organizations today remain unprepared to deal with catastrophic events.