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Sharon Drew Morgen joined StrategyDriven as a Principal Contributor and columnist. Morgen authored the NYTimes Business Bestseller, Selling with Integrity, and will offer StrategyDriven readers advice to help them think about the changes they need to make in order to achieve personal and professional excellence. Nationally renowned executive coach, speaker and author, […]
Business performance assessments represent a second tier aggregation of organizational data, benchmarking references, and industry experience. As such, assessment team members are challenged to combine the often disparate data they collect in a way that allows them to draw meaningful conclusions upon which the organization can act to improve performance.
Self-critical business performance assessments yield multiple opportunities for performance improvement; yet their benefits often go unrealized because assessment recommendations are not acted upon. To ensure the organization profits from each self assessment, it is necessary to programmatically pursue the recommended performance improvement actions. The structured approach employed should drive accountability for implementing the improvement activities balanced with the organization’s other priorities.
Intellectually empty assertions represent logical laziness or deceit on the part of the individual(s) drawing these conclusions. Those making intellectually empty assertions do so without supporting facts, in contradiction of factual evidence, by incongruently combining two or more facts, through misapplication of real-world experiences or events, and/or commission of a logic error. Such assertions are not presented as opinion, but are instead forcefully put forth as representing either unchallengeable facts or as the only logical conclusion one could draw from the complete set of facts. There is nothing logical about intellectually empty assertions. Rather, these assertions tend to be made by individuals based on their personal biases, goals, or opinions and may drive disastrous outcomes if acted upon.
Because all things are relative, context is important. All too often, individuals react to a given set of circumstances or facts without considering the context within which those circumstances or facts exist. Consequently, the importance assigned to the circumstances or facts may exceed that which is warranted.
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