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The Most Important Quality In 1995, the Menninger Institute of New York conducted a study to determine the most important quality or qualities that would be necessary for business success in the twenty-first century. It finally concluded that the most important quality required for success would be “flexibility.” It would be the ability to rapidly […]
Effective performance improvement programs promote alignment of business operations with the organization’s vision, mission, values, and goals. Such programs consistently identify opportunities to improve high value-adding operations and to eliminate low value-adding activities. These programs themselves are highly efficient and capable of producing repeatable results. Documenting the business performance assessment process provides the framework necessary to achieve this level of focused execution consistency.
How does a good company generate value in society? How do the leaders of these new world companies reshape and remake our families’ available goods, our friendship networks, and the many smaller firms that support them? As a management consultant to over a hundred firms in the last thirty years, my team and I have […]
Your organization is going to face a crisis. This is not a question of IF but WHEN. Our world is too complex, markets too volatile, and technology too fast-paced for us to relax into complacency about organizational safety and normalcy. What’s a leader to do? How is a leader to be ready? How can leaders […]
Effective teamwork demands that each team member value and respect the others with whom they are working. Nothing diminishes this more than when one team member openly attacks or in some way seeks to diminish the value and respect of another.
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