How A Dedicated Marketing Strategy Can Help Your Plumbing Business

Every business can benefit from a dedicated marketing strategy. But if you’re a plumber who relies on new customers as part of your business, it’s particularly essential. Plumbers who use a dedicated marketing plan should see a huge growth in their client base. They will be able to direct more potential customers to their services and should see their business grow as a result.

This article is going to look at what a dedicated marketing strategy is, how to implement one, and what resources you need to get started.

What Is A Dedicated Marketing Strategy?

A dedicated marketing strategy is a focused marketing plan based on an in-depth understanding of your customers, an easily accessible website, and business listings. As a plumber, your customer base will differ from a company that offers a set list of products, as it depends on the nature of your customer’s plumbing emergency. However, you can still use website traffic to understand who is visiting your website, and what their age, background and even income is.

When you are trying to develop a dedicated marketing strategy, it is a good idea to enlist the help of Top Marketing Agency Inc. Dedicated plumbing marketing agencies will have a good knowledge of what your clients are looking for. They will also know how to optimize your website and business listings, to direct customers to you for their plumbing needs.

If you are going to create a dedicated marketing strategy yourself, here is some advice on how to get started.

Make Sure You Have A Website

A website is a sign of legitimacy if you want to set yourself up as a reputable business. Sites like Wix provide modular website designs you can use to set up your own website. A marketing agency or website design agency can also help you set one up. They may also charge a monthly fee to manage the site and make any updates for you in future.

The basics for your website include:

Your services
Your address
Your contact information
Your company address

As your business develops, you can also include reviews from previous customers, an About Me page with your listed qualifications, and any other additional information about your company that is useful to customers.

Have A Google Listing

Most people find plumbing services through search engines. A Google business listing with your company name, address and contact information is an essential part of the business listing. Over time, it will also become populated with positive reviews from clients, so it’s essential to keep this information up-to-date. Many people search for services near them, so having a Google business listing will help ensure that they are directed to your company.

Set Yourself Up As An Emergency Plumber

An emergency plumber is someone who comes out at short notice to help someone with an emergency. It might be to fix a burst pipe in a home, or to help a local authority with a water issue. Traditionally, emergency plumbers charge more than a scheduled service as they have to arrive within a short time frame. Advertise a number your customers can call in an emergency, and list it as one of your services.

Offer A Range Of Services

Plumbers have a range of services they can offer to customers. Think of bathroom fittings, emergency callouts, blocked pipes, heating, water tanks, and many more installations, repairs and services. Have a real think about what you’re qualified to deliver, and for those you can provide to customers, make sure these are listed on your website. The more services you can feasibly offer, the more customers you can target. When writing your website, try to think of keywords that will help those pages with their Search Engine Optimisation (SEO) ranking on Google and other search engines.

Leverage Your Good Customer Service

The better your customer service, the more likely you’ll be able to attract customers and positive reviews. Make sure that you highlight your positive reviews on your social media and website. If you do receive negative customer reviews, be sure to respond to these professionally. Future customers will be able to look at how you react to these. Try to automate sending feedback forms to customers and encourage them to leave you a positive review online.

Maintain A Social Media Presence

Social media is a great way to showcase your skills as a plumber. As an example, if you commonly fit bathroom installations, you can post pictures of completed rooms (with customer consent, of course). Consider setting up LinkedIn, Twitter and Facebook profiles as a basic starting point. You can also signpost customers to these sites to leave a review. On your social media pages, list your current business information to make it as easy for people to find you as possible.

Generate Plumbing Content

Many plumbers use their website as an opportunity to set up a blog. A blog provides value-added content for your customers, and also earmarks you as an expert. Blogs aren’t just a way to gain credibility. They can also help you rank highly on search engines for certain queries, and can even convert to website traffic if used correctly.

Register With A Building Service Or Bathroom Fitter

Many building companies use a pool of qualified contractors when they need plumbing services. If you register with them, it can help reduce the time you spend on marketing, as you will have a list of clients directed to you. The same applies to bathroom fitters – they may rely on a core pool of plumbers that they call. Register with local services as much as possible to improve your client traffic.

Conclusion

With a dedicated marketing strategy, plumbers can benefit from increased visibility. An online presence is an essential first step in growing your business. Do it yourself or use a marketing agency to help with a website, social media presence, Google business listing, and with reviews. Create content that provides value to your customers and sets you up as an expert. Finally, develop your range of services and sign up with a building service to leverage what you can offer clients.